I am sure some folks have had a good experience however I am not one of them. I really wanted to…read moreget another Silverado as I loved my old one. So I stopped in and was immediately lept upon by a younger fellow eager to get my business. I am not against a go getter but I against facilitating the old stereotypical pushy salesperson who changes things as they please by the moment. There is never one left etc and as a Sales manger I would be appalled if any of my employees approached sales like this. I hope that they can iron out what seems to be some wrinkles lately on the service and sales side mind you I can't comment on the auto service part. in the end I left not to return and that is not to say I could not give another chance but I would sooner head to my Edmonton dealer whom I purchased from previously or to the place I eventually bought from after having a good experience. Good inventory but do your diligence and shop around a bit as most of the dealers are linked in some capacity and can find what you truly want. I do wish them luck in ironing out the wrinkles!

I bought an 85,000 dollar truck from this dealership. It looked to be in mint condition. I bought…read morethe truck specifically to pull a fifth wheel RV. When I brought the truck home and tried to put the prep kit in we found out underneath the brand new husky bed liner that was on the box when purchased, the prep kit for RV was smashed to pieces. There was a big dent in the box also where someone had not locked in there fifth wheel and it left a huge imprint. I Called the dealer back they stated that they had no idea and tried to basically say we did it but they would look into it. Well they found out the seller before us did it and the salesman that took the truck in didn't bother to tell anyone. So when I went back to the dealer to try to get some money taken off and the box fixed somehow. They just ground down the prep kit and didn't bother to take any money off. So I took the vehicle into an auto body dealership and they quoted me 7000.00 worth of damage to the truck box, damage that had been hidden under that heavy duty mat I did have further conversation via text message with the Sales Manager and he offered no real resolution just going round and round in circles. No offer of any amount of money off of the purchase was given. I emailed upper management and not even a response to my email. They could not care less. Buyer Beware. My recommendation would be, do not buy from Wheaton Chevrolet Red Deer.

Sold me a car that had issues days later, the kid who sold it to me quit answering calls or texts…read moreas soon as papers were signed. Anthony F. My door came apart from a cheap bondo repair job. I almost cancelled the deal and wish I had. Terrible shop stay away

Bought a used 2015 Ford Escape. After a month the waste gate solenoid crap out. Im off work because…read moreof a auto accident. They fixed it and I paid for the parts they paid for the labor....Thanks for helping me out when I was down.

Careful dealing with them. I put a deposit on a new vehicle and then decided to cancel the deal…read moreand keep my Tacoma I was trading in. I am now informed the deposit is non refundable. I won't deal with Red Deer Toyota in the future.

Incredible dealership! they messed up on my car (it happens) and how they fixed it was amazing!…read more I drive all the way from Edmonton to Red Deer because they are so good.

I use to get great service here and I felt like they were fairly priced. This is the only reason I…read moregave them 3 stars instead of 1. While the service techs are usually quite nice, I seemed to be "bothering" them that day. I also had a "check engine" light on and asked if they could check it. They did, for $109 (most auto part stores do that for free). I was told that my engine light indicated that I needed some sensors changed out and a tune up - to the cost of $700. I decided to wait as that seemed like a lot of money. I borrowed a friends code reader and all that came up was that my fuel mixture was running a little lean. I was able to turn off the engine light through the code reader and it has not turned back on in weeks. $100 blown for "engine code reading" and $700 save for what I imagine was unnecessary repairs. Hopefully, if I go back again I will have a better experience.

Since my last review, I was contacted, received an apology and something to rectify my negative…read moreexperience, which is something I can appreciate. I was asked why this wasn't something I would take to management, but honestly, I assumed encountering any number of aggressive sales tactics from any lot was part of the hard knocks you receive when making a car purchase. This one was extreme, but still like I said, part of the "experience". I am adding a star in this update for effort. However, I don't know if I am going to take them up on their offer. When it comes again time for me to purchase another vehicle, when I go to check out inventories, I'd like to avoid any pretense. Again, the effort is appreciated. Yelp 30 Day Challenge: 3/30

What a joke this dealer has been over the years we have had our 2011 Hyundai Sonota. Every time it…read morehas graced this dealerships presence for warranty work or recalls we have had issues! Leaving subframe bolts (they are like 12'' long!) out after rear control arm work was one of the big ones of the past but recently we had the engine finally do the old rod knock, so as per the class action lawsuit to force a lifetime warranty on these, we had it towed to Gary Moe and tried our best to communicate through the lengthy ordeal (Oct. 21st to Dec 4th). So lets start with our service writer Gilles, someone with very little auto knowledge and lacking in customer skills, the kinda thing that you'd think would be perinate for the position? From the beginning it took a long time for them to tell us that a charge for original diagnosis and warranty approval may be necessary, and that charge would be upwards of $270. So we drove (an hour/100kms) and I removed the valve cover myself in the parking lot (hand tools took me about 20 min) and took the required pics (looked as new inside as we maintain it very well). After this we waited weeks for the approval and then more weeks for the work to start. Multiple times including talking to the GM we said I wanted a quick chat with the mechanic doing the work, that NEVER happened, and as a result multiple other issues came from that!! Once finally finished we received the car back with some dirty/missing/loose parts. I was expecting that (past experiences) so whatever, but it was just the overall time frame, lack of communication, general lack of automotive knowledge, overcharging threats, and poor workmanship that gets them the 1 star. They claim to have 5 things they promise to every customer who uses their services. 1. They will greet you upon arriving...this happened no problem there, unnecessary but whatever, it could be useful for some. 2. The car would be returned cleaner than it arrived....it wasn't the underbody tray had oil all over it (dry before). 3. They will perform a walk around at arrival... (to be fair it was dropped of by the tow company after hours, but we never had any paperwork or confirmation of this) 4. Status updates on vehicle progress....NEVER happened once! 5. A follow up a couple days after receiving vehicle back...NEVER happened. Be warned that you will most likely have a very subpar experience @ Gary Moe Hyundai, it's all we expect at this point.

Gary Moe Hyundai, Red Deer Alberta…read more My 2022 Santa Cruz is amazing, my experience with this dealership and the five different folks I needed to communicate with was amazing, the experience plain amazing. Straight forward, no BS, Treated like a human-person and not an "up" I would highly recommend giving them a try. Andrew M Beaumont, Alberta

When we first bought the car, it was pretty good…read more But, when we tried to get the new windshield they promised, Brandon gave us an appointment, I drove an hour, and booked a day off to attend the appointment. There was no windshield. He hadn't ordered it. The windshield company wasn't called. Brandon just wished and hoped there would magically be a windshield, and didn't factor it that a person would have to drive, and wait for it to be done. Had I dropped off the car as directed, I would have waited all day for nothing. Brandon refused to acknowledge the issue, certainly didn't apologize. Now, a wasted morning, still no windshield, and I have to do it all over again. Brandon, do better. Try to actually serve your customers. We will Never buy from Mr Motors again.

It had been several months since I used this company and it had changed, and not for the better…read more Some of the people have changed and the service has suffered. They told me of a part that would need replacing soon and said they would get a price and let me know. It's been a few weeks and I haven't hear from them. I will regrettably have to change repair shops.

Stay away from Honda Red Deer! We purchased a used Pilot and were given the inspection checklist…read morethat everything was good. Less than 6 months and 6,000kms later we took it in to get front end noise checked out. The front shocks and control arms needed replacing (clearly had been needed for a long time), as well as needing some other work, quote of $4,000. They refused to cover any of it. I spoke to the manager once, he said he would get back to me, but never did and wouldn't return my calls. We went somewhere else to get the work done and will not go back to Honda Red Deer.

If you hope to purchase a vehicle here and have the dealership avoid you at all costs this is the…read moreplace for you. My experience purchasing a Landrover was smooth and I initially felt confident moving forward. This was until I had a single concern, where which finance and management did not returned 7 messages and 12 emails. Ironically, the concern was mild and have since reached out to Landover to remediate. But the "typical" response you are warned about where a dealership drops all contact after a sale has been my experience. As a result I would never recommend Red Deer Honda and will willing drive to Edmonton or Calgary for actual service.