My original dealings with Lacombe Ford began when I arrived in Alberta with a still warrantied Ford Escape that required provincial vehicle inspection. The tires on the vehicle were cracking on the sidewall, which the dealership in Saskatchewan would not deal with, even though the vehicle was safely under warranty. Lacombe Ford did not hesitate to replace them.
When I came to purchase anther vehicle, I wasn't even considering seriously dealing there, but in the end, they had a vehicle I wanted, provided competitive pricing with minimum sales tactics that came from other experiences. I ended up paying a decent price for my vehicle, getting an OK price for my trade-in (with note that, generally speaking, you never really get a fantastic trade-in offer) and financing was really quite painless. And, if it didn't get better, I won $1,000 cash in a draw for those who bought vehicles there. That was just icing on the cake.
I'll note that with the purchase of a vehicle at Lacombe Ford, they have a program called "Tires4Life", meaning that you will receive new tires when your old ones wear out, barring that you strictly adhere to their recommended maintenance schedule and do all your vehicle work at Lacombe Ford. I'm torn as to whether I really like this program because the tire selection is small and if the tires you choose are out of their allowance, you pay the difference. The tires I currently have are supposed to be their top all seasons and frankly, I hate them. I really am tempted to go somewhere else to get peruse a bigger selection. So, while I consider it a decent deal, it has some definite pros and cons.
As for the Fast Lane Service, they've done great. I have no complaints other than the fact that they are very busy, which makes booking a little difficult. They get the job done and provide a free shuttle service. Awesome.
Thumbs up to a great dealership because often we like to complain how dealerships do it wrong. Here's a dealership that does it right!
Yelp 30 day Challenge: 4/30 read more
