Stay away from Honda Red Deer! We purchased a used Pilot and were given the inspection checklist…read morethat everything was good. Less than 6 months and 6,000kms later we took it in to get front end noise checked out. The front shocks and control arms needed replacing (clearly had been needed for a long time), as well as needing some other work, quote of $4,000. They refused to cover any of it. I spoke to the manager once, he said he would get back to me, but never did and wouldn't return my calls. We went somewhere else to get the work done and will not go back to Honda Red Deer.

If you hope to purchase a vehicle here and have the dealership avoid you at all costs this is the…read moreplace for you. My experience purchasing a Landrover was smooth and I initially felt confident moving forward. This was until I had a single concern, where which finance and management did not returned 7 messages and 12 emails. Ironically, the concern was mild and have since reached out to Landover to remediate. But the "typical" response you are warned about where a dealership drops all contact after a sale has been my experience. As a result I would never recommend Red Deer Honda and will willing drive to Edmonton or Calgary for actual service.

Nathan was great to deal with. Happy with my purchase. Would recommend to others buying.read more

I bought an 85,000 dollar truck from this dealership. It looked to be in mint condition. I bought…read morethe truck specifically to pull a fifth wheel RV. When I brought the truck home and tried to put the prep kit in we found out underneath the brand new husky bed liner that was on the box when purchased, the prep kit for RV was smashed to pieces. There was a big dent in the box also where someone had not locked in there fifth wheel and it left a huge imprint. I Called the dealer back they stated that they had no idea and tried to basically say we did it but they would look into it. Well they found out the seller before us did it and the salesman that took the truck in didn't bother to tell anyone. So when I went back to the dealer to try to get some money taken off and the box fixed somehow. They just ground down the prep kit and didn't bother to take any money off. So I took the vehicle into an auto body dealership and they quoted me 7000.00 worth of damage to the truck box, damage that had been hidden under that heavy duty mat I did have further conversation via text message with the Sales Manager and he offered no real resolution just going round and round in circles. No offer of any amount of money off of the purchase was given. I emailed upper management and not even a response to my email. They could not care less. Buyer Beware. My recommendation would be, do not buy from Wheaton Chevrolet Red Deer.

I hadn't visited in nearly a year, and I'm pleased to see some positive changes that have been…read moremade. It's a relief to note that the previous receptionist, who unfortunately had a less professional attitude, is no longer there. She always made my wife uncomfortable. I do enjoy the random new sales staff constantly coming and going. Speaks volumes about the management.

We have ha nothing but issues with this dealership from the beginning. Espessially on the service…read moreand lube stop side. From not doing what was asked in regards to changing filters or break pieces while doing oilchange and not informing me, to taking our truck in for a small issue and being told we now owe over $4000 because they have found all these issues that were not there before which we had checked over my other mechanic and being told none of which was true very over priced and poor service

I was satisfied with the 5000 worth of work they did on my vehicle until I was driving down the…read morehighway at 120 km and then the plate under the motor flew off into the lane next to me, almost hitting another vehicle. They probably almost shit their pants seeing that coming at them, it isn't a small piece. Cam Clark Ford Service manager first of asked me if I wanted to replace it as most people just remove it because it usually gets wrecked. I said I have had it for 7 years already...you, Cam Clark Ford in Red Deer Alberta will be replacing for free and I will not be charged for it. They agreed...whoopie. No apology for the incident or the shit service. She did ask what she could could do to make it better, I said I just want my vehicle fixed so I can drive my vehicle to work. So she arranged for me to have a loaner, however at the 30 min before I was to drop my vehicle off at the dealership I get a call from Enterprise to confirm if I still need the loaner and that I will have use my credit card to put a 300 dollar deposit for it and that I would be responsible for the gas that I use with the loaner. Excuse me but you have a whole fucking parking lot with vehicles that I could have used while you fixed my vehicle the second time and lord knows hopefully correctly this time. Needless to say, I will never go there again and I will tell every person I know what they did and the shit service they provided. Don't believe the positive bullshit reviews because this is a honest one.

Salesman was great. The team environment was so evident. Friendly and just a nice dealership to…read moredeal with.

Careful dealing with them. I put a deposit on a new vehicle and then decided to cancel the deal…read moreand keep my Tacoma I was trading in. I am now informed the deposit is non refundable. I won't deal with Red Deer Toyota in the future.

Incredible dealership! they messed up on my car (it happens) and how they fixed it was amazing!…read more I drive all the way from Edmonton to Red Deer because they are so good.

Sold me a car that had issues days later, the kid who sold it to me quit answering calls or texts…read moreas soon as papers were signed. Anthony F. My door came apart from a cheap bondo repair job. I almost cancelled the deal and wish I had. Terrible shop stay away

Bought a used 2015 Ford Escape. After a month the waste gate solenoid crap out. Im off work because…read moreof a auto accident. They fixed it and I paid for the parts they paid for the labor....Thanks for helping me out when I was down.

Phoned the service department on a TSB for the make of my daughters CX9. They wouldn't even honor…read morethe Manufacture TSB 01-010/24. This TSB is a manufacture error right from the factory. I would give them a lower rating if possible. Wayne K.

I had an experience that I want to warn senior ladies to be very cautious about. I had a great…read morefemale sales person, but that's as far as it went. The mechanic they had tried to tell me that my van needed brakes, tires, suspension, and squeaky back doors. What a joke, I had brakes redone and checked,all good, doors don't squeak, suspension is just because I didn't put wd40 on the rubber seals on the doors. Tire are winter tires, because I don't drive it very much, and that is also why the brakes makes a noise, they told me that when I had it checked. They use a material now that if you don't use your vehicle much they make that noise. What they offered me was totally unreasonable, because they thought they were dealing with someone they could pull the wool over their eyes. I would never take a vehicle there for any mechanical condition. Rip off city.

Looking for a fifth wheel of the lot takes a darn long time. After a number of months scouring…read moretrailer floor plans and scouting out some RV shows, we finally found exactly what we were looking for at Vellner. It happened to be a good deal to boot. The buying process was comfortable and the walk-through was thorough. Score! So we brought the unit home and carefully began packing it with our family camping supplies. However, in an odd twist of fate, a local house fire turned our new purchase into an overcooked campfire marshmallow the week before we were going to take it on its maiden voyage. I mean, are you kidding me? Anyhow, thus began the hunt once again because the model we chose was a cancelled special order. We looked other places but it was Vellner that found us exactly what we were looking for once again. They helped us through the insurance process, which was a hassle (but dealing with insurance is painful no matter what it is) and came home with another sweet fifth wheel that happens to still be perfectly intact, I might add. A big thanks to Vellner and Travis for the exceptional customer service and helping us out under unfortunate circumstances, making us very happy customers. Yerlp 30 Day Challenge: 6/30

I live in Edmonton but travelled to Red Deer wherein our fridge wasn't working until we got hooked…read moreup to power at Westerner Campground. So I purchased a new RV battery among few other items for our 5th Wheel. Vellner took all my personal info for the purchases but now say I'm not in their system & they have no record of my purchases. That battery was only used (2) times and then we put 5th Wheel into storage, removing the battery & storing it in our heated garage. However, come spring it had leaked battery acid all over & we tried to charge it -- but it is no longer is working. Vellner is the only company that sells Traveler's Choice batteries, so they know it was purchased from them. (RV Care states Arkaan does but they have told me they only sell Interstate batteries). There is no company in Edmonton that sells that brand & Vellner won't replace it. I had called right away & was told to contact one of their sister compAmie's inn Edmonton (but they don't have any sister companies here). Today I was told that person probably isn't there anymore but to drive back to Red Deer so they can test the battery. Again, they likely won't warranty it anyway. It will cost more to drive back & forth than the cost of a new battery. I will never buy another product from this company again ! Ridiculous.......