Stay away from Honda Red Deer! We purchased a used Pilot and were given the inspection checklist…read morethat everything was good. Less than 6 months and 6,000kms later we took it in to get front end noise checked out. The front shocks and control arms needed replacing (clearly had been needed for a long time), as well as needing some other work, quote of $4,000. They refused to cover any of it. I spoke to the manager once, he said he would get back to me, but never did and wouldn't return my calls. We went somewhere else to get the work done and will not go back to Honda Red Deer.

If you hope to purchase a vehicle here and have the dealership avoid you at all costs this is the…read moreplace for you. My experience purchasing a Landrover was smooth and I initially felt confident moving forward. This was until I had a single concern, where which finance and management did not returned 7 messages and 12 emails. Ironically, the concern was mild and have since reached out to Landover to remediate. But the "typical" response you are warned about where a dealership drops all contact after a sale has been my experience. As a result I would never recommend Red Deer Honda and will willing drive to Edmonton or Calgary for actual service.

I am sure some folks have had a good experience however I am not one of them. I really wanted to…read moreget another Silverado as I loved my old one. So I stopped in and was immediately lept upon by a younger fellow eager to get my business. I am not against a go getter but I against facilitating the old stereotypical pushy salesperson who changes things as they please by the moment. There is never one left etc and as a Sales manger I would be appalled if any of my employees approached sales like this. I hope that they can iron out what seems to be some wrinkles lately on the service and sales side mind you I can't comment on the auto service part. in the end I left not to return and that is not to say I could not give another chance but I would sooner head to my Edmonton dealer whom I purchased from previously or to the place I eventually bought from after having a good experience. Good inventory but do your diligence and shop around a bit as most of the dealers are linked in some capacity and can find what you truly want. I do wish them luck in ironing out the wrinkles!

I purchased a 2017 Titan in February, I was told that the truck passed AMVIC, had an engine…read moreinstalled with 52,000 and a new transmission. The engine light came on after driving it home. They straight up lied about repairs they said they did to remedy this, they didn't do the repair at all but charged me a deductible on warranty. The truck still had issues just the same and to include broken leaf springs and shocks. they installed the motor in worn mounts, she stinks like coolant, they replaced the grill shutters (or so they say they did), they replaced the steering column-the wheel now sits crooked. I have had this truck in their shop numerous times and the problems persist. I have been told to avoid driving it too much and to not drive it when it's hot. I took it to two other shops to diagnose but Wheaton ignored what was found and actually argued with me. I came to find out that their used sales guy has been charged with stealing millions in mutual funds. They do not criminal record checks on their staff. This guy even asked me to send him a picture of my credit card! The icing on the cake is that I got it back from the shop the last time with the back bumper punched up from underneath that now blocks my tailgate from opening. First wash of the truck revealed scratches from the front to back bumper yet no reports of accidents? Do not buy from this dealership. The lady in the service department is also abrasive and rude and dismissI've. Horrible all around. Biggest regret I have is ever walking in those doors. They got a low mileage Ram on trade in, that they grossly underpaid for. So they come out on top and I am stuck with a truck with piles of issues.

I hadn't visited in nearly a year, and I'm pleased to see some positive changes that have been…read moremade. It's a relief to note that the previous receptionist, who unfortunately had a less professional attitude, is no longer there. She always made my wife uncomfortable. I do enjoy the random new sales staff constantly coming and going. Speaks volumes about the management.

We have ha nothing but issues with this dealership from the beginning. Espessially on the service…read moreand lube stop side. From not doing what was asked in regards to changing filters or break pieces while doing oilchange and not informing me, to taking our truck in for a small issue and being told we now owe over $4000 because they have found all these issues that were not there before which we had checked over my other mechanic and being told none of which was true very over priced and poor service

Went looking for a larger vehicle for our growing family. Test drove a SUV with a salesman. He (the…read moresalesmen) not only demanded my husband speed down the ramp "to feel it's power" with our child in the car but when my husband declined the salesman said "what are you a woman?!" We we're both appalled.

Yeah the dealership was really good with the sale of our card all turned out really good that we…read morehave I appreciate all the car wash then everything but I have to be honest to have a Salesman hunt us down to try and convince us to go for another car and then not do the research ahead of time on our ability to get the long and then come back with a general manager in the whole dealership treating us like garbage even though we're on a roll and paying our bills to humiliate us it was most uncomfortable we won't even come there for a car washes anymore for a long while

My jeep has spent 16 weeks in Go Dodge's shop this year…read more The first time, was to get my jeep repainted, for the second time in 4 years due to a manufacturer defect of corrosion. While this was frustrating enough, I had started this claim of in August 2022, and because the person that was working on my claim quit, everything got dropped and pushed back for months... unfortunately, that is only just the beginning. When it was in, they did their regular oil change and "peace of mind check" where they mentioned, in writing, all was good at that time. Come June, I noticed oil leaking onto my driveway, and discovered 2 pretty major leaks (which surely would have been there well over 6 months, even they admitted to that). I brought my jeep back in to have the leaks repaired, luckily under warranty at that time, however what should have been quite simple, ended up taking them a little over 3 weeks as every time they fixed 1 thing, they broke something else. I also did a look over my jeep at drop off, and noticed that my jeep doors were beginning to have corrosion, I asked them to begin another claim to have Chrysler cover these (this is the 3rd time this has happened in different places on the jeep). They began the claim. When I picked my jeep up at the end of July/early August, all seemed fine. I took my jeep and was told I would be contacted when they were ready to have it repainted. Within 1-2 weeks of having my jeep back, I went on a family trip, to find that they had broken my driver side visor (when I pulled it down, it fell right off) and noticed that my radio was randomly resetting every 3 or so minutes. I called back into the shop, frustrated and told them what had happened and also asked for an update on my paint claim. I was then notified that the person working on it had quit.... finding myself in the same position again, my claim being dropped because they have a staffing issue. I decided to go into the store and talk with the service manager, I explained my frustration, he noted everything down and let me know so long as I continued to drive my jeep, all would be fine temporarily, they would be in touch to get everything fixed. A couple more weeks went by and my jeep completely stopped starting. I brought it back, and they gave me a loaner while they sorted out my jeep... that was 11 weeks ago. Since then, my jeep has been in their shop. After 5 weeks of absolutely no progress, I discover the service manager has now quit, leaving me AGAIN in the same position with my vehicle issues being dropped. They then told me the radio head in my jeep was broken and I would need a new one, for $1300 (which I find so interesting considering everything was working just fine when I brought it in for my oil leaks, and they insisted for WEEKS they had no idea why it wouldn't start) Fast forward to now, they call me to let me know that my jeep is running and ready to be picked up, but the claim for the paint has no update, my question is... what have they been doing since JULY when this claim was started? What have they been doing the last 11 WEEKS my jeep has just been sitting there? Not to mention, I have had to bring up 3 times that my visor is broken FROM THEM, and they JUST ordered the part today... Unfortunately, my experience with Dodge AND Chrysler has been awful. And the worst part is, Dodge can't seem to hold any staff, so every time a new person comes into the picture I feel bad being upset with them, because it is not their fault individually and they have truthfully all been nice to me. But as a customer, to have 3 people quit while working on your vehicle and everything get dropped over and over again, leaves a really bad taste in a person's mouth. I would suggest everyone and anyone stay as far away from this service department as possible. Unless you enjoy them having your vehicle for months on end, forgetting about you multiple times, and being able to do nothing other than say "sorry, I understand".... but they don't, nor do they seem to care. A 1 star is a compliment for this store.

I got my oil changed in Red Deer Go Auto on Fri. When the oil change was done, I was told I needed…read more20 new lug nuts, because the others were stripped. The cost would be $350.00, and I was also told the tires would fall off when I was driving. I went home and told my room mate, he went and got his Tork, tighten the lug nuts with no problem. They had only sat the lug nuts on and Never bothered to tighten them up at all. They are the worst business, and should not be allowed to run anything. They are Scammers

I was satisfied with the 5000 worth of work they did on my vehicle until I was driving down the…read morehighway at 120 km and then the plate under the motor flew off into the lane next to me, almost hitting another vehicle. They probably almost shit their pants seeing that coming at them, it isn't a small piece. Cam Clark Ford Service manager first of asked me if I wanted to replace it as most people just remove it because it usually gets wrecked. I said I have had it for 7 years already...you, Cam Clark Ford in Red Deer Alberta will be replacing for free and I will not be charged for it. They agreed...whoopie. No apology for the incident or the shit service. She did ask what she could could do to make it better, I said I just want my vehicle fixed so I can drive my vehicle to work. So she arranged for me to have a loaner, however at the 30 min before I was to drop my vehicle off at the dealership I get a call from Enterprise to confirm if I still need the loaner and that I will have use my credit card to put a 300 dollar deposit for it and that I would be responsible for the gas that I use with the loaner. Excuse me but you have a whole fucking parking lot with vehicles that I could have used while you fixed my vehicle the second time and lord knows hopefully correctly this time. Needless to say, I will never go there again and I will tell every person I know what they did and the shit service they provided. Don't believe the positive bullshit reviews because this is a honest one.

Salesman was great. The team environment was so evident. Friendly and just a nice dealership to…read moredeal with.

Careful dealing with them. I put a deposit on a new vehicle and then decided to cancel the deal…read moreand keep my Tacoma I was trading in. I am now informed the deposit is non refundable. I won't deal with Red Deer Toyota in the future.

Incredible dealership! they messed up on my car (it happens) and how they fixed it was amazing!…read more I drive all the way from Edmonton to Red Deer because they are so good.

Phoned the service department on a TSB for the make of my daughters CX9. They wouldn't even honor…read morethe Manufacture TSB 01-010/24. This TSB is a manufacture error right from the factory. I would give them a lower rating if possible. Wayne K.

I had an experience that I want to warn senior ladies to be very cautious about. I had a great…read morefemale sales person, but that's as far as it went. The mechanic they had tried to tell me that my van needed brakes, tires, suspension, and squeaky back doors. What a joke, I had brakes redone and checked,all good, doors don't squeak, suspension is just because I didn't put wd40 on the rubber seals on the doors. Tire are winter tires, because I don't drive it very much, and that is also why the brakes makes a noise, they told me that when I had it checked. They use a material now that if you don't use your vehicle much they make that noise. What they offered me was totally unreasonable, because they thought they were dealing with someone they could pull the wool over their eyes. I would never take a vehicle there for any mechanical condition. Rip off city.

We bought a trailer from a dealer in Regina. They did no prior maintenance on it and told us we…read morecould drive it from them to go camping. I noticed some questionable problems and took the trailer to Vellners. They were fantastic in solving the problems and doing the repairs. Five years later we took it back to them for repair work and ended up buying a new trailer. The process and assistance was very good. The tech thorough in his walk through. The saleswoman and manager thorough in answering our questions and making sure we had a full understanding of the care maintenance of the new trailer! Ever so much better than our first purchase experience. Thank you Vellner's staff!!

Took our rv there for warranty work. After they so called fixed everything it has now cost me a new…read morebattery, TV that was working when we dropped it off, wasn't work when we got back, plus all the fuses that we had to replace that were blown and warranty issues that were not fixed. When we confronted them on the issues not fixed and the extra costs out of our pocket, we were told that they would no longer work on our unit. Got to love their customer service. Wish I would have checked on the reviews on goggle first, I would never have taken it there. Sad.