This is how a successful business is ran. Being good at your job and being fast. These guys did…read moreboth. Rachel answered the phone every time. Huge now a days. They saved me hundreds of dollars that another company has been milking out for weeks. 10/5 stars! -Northern Nevada Window Tinting

They actually answer their phone! They really care about their customers and are very responsive…read moreand have VERY skilled and knowledgeable employees. The best local fire protection company in Northern Nevada!

Great service, Answered all my questions and replaced my fire extinguisher because it was out of…read moredate and could not be serviced.

The worst customer service!!! They try to outsmart you so much!! You will never get a call back and…read moreif you get to talk to someone, the treats you like you are the dumbest person on this earth!

Needed a fire extinguisher with cabinet installed in the common area of a triplex. Was worried…read morethat it would be "too small of a job" for them to get excited about, and that I'd probably be paying a premium. Not so. Great customer service with direct contact and coordination with the installer. Same day install and cheaper than if I had tried to do it myself. They even added me to their recall calendar for annual services so that I don't have to be the one remembering. Neat to see that there are still companies out there that take obvious pride and ownership over the work they do. All the boxes checked!

The team at Legacy is great! I was in a bit of a rush to get two fire extinguishers checked and…read moreservices prior to a campout. Camille talked with me on the phone, Darren called me back and talked about what I needed & even offered to pick them up from my house! I was out and about so I dropped them off at their office, where I met Abby and Billy, who were also very nice and helpful. Within a day, Darren dropped off the serviced extinguishers at my house! Top notch customer service, very reasonable pricing, friendly nice people, I highly recommend this business!!!

Longtime customer here--disappointed by All Pro Security's recent handling of a serious safety…read moreconcern. Their rep insisted on a 3-year contract at the last minute, even after I explained I was planning to move. He became passive-aggressive when I declined. More troubling: their monitoring system failed during a false alarm, and I had to call them directly to stop the dispatch. Poor service and worse support when it matters most. I wouldn't recommend them to anyone looking for reliable home security.

The person who answered phone I asked if done work in Arrow Creek. She said no. She then called me…read moreback and said I talked to the owner and said he had. I said great can I get a few addresses in Arrow Creek. She said oh no they don't give out addresses. I said please call the owners of homes. She said she could not do that. Hmm maybe they haven't done work in arrow creek

They were amazing and were able to accommodate a quick turnaround for my certification. Since I do…read morenot live in Nevada full time, getting this done quick was a must. Thank you!

I will say they did what I needed (certified a brand new F.E.) fairly quickly and at reasonable…read morecost. I don't have anything to compare this to, since I don't need F.E's all that much, so maybe they are 3 star or 5 star, I'm not sure, which is why I went with 4. Nothing negative to say from me.

I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was…read moregiven a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs.

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I…read moreused to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors.

Our builder selected these guys for installing fire sprinkler in our new home. Overall, I was happy…read morewith them getting the fire department approvals and getting the installation done. However, when the install happened, the fire dept asked for a couple of sprinkler heads to be located and one new one. The cost of these changes was very high. Even my builder was really surprised that the few changes cost that much. Unfortunately, I had no choice but to pay since these guys didn't even tell me or my builder that it would cost that much extra. And even then, we would have had no choice since most of the system was installed by them. One of things that I always look for is how long has the business been operating and how many good reviews it has. They have been operating since August 2000 and not a single good review - that tells you something. If your builder selects these guys for a fire sprinkler system, walk away - else your wallet will regret it later.

I had a water leak with my home's fire sprinkler pipes. When I called Immoos Fire Protection and…read morespoke with Todd, he had quoted me at $85 per hour which I agreed and scheduled a repair. I was met with Ron who helped fix the problem. Ron was at my home for 6 hours, 8 am to 2 pm roughly. However, when it came out to the invoice, instead of an estimated $510, Todd had charged me $925 with no itemized receipt, I asked for one when I paid my bill and they didnt send me one after 5 days. When I called to discuss this discrepancy with Todd, he told me that the $85 rate was for Ron however the company would also need to be billed on top of that. I feel like this is a very DISHONEST business practice to quote me an inaccurate rate. Work done by Ron was fine and I had no issues with Ron. However, I had quite a bad experience dealing with Immoss Fire Protection and Todd.