I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was given a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs. read more

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I used to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors. read more

Absolute horrible experience and would never use this company again. delayed my whole project over a month plus, very forgetful, poor skills, unfulfilled statements. very poor communication, not one positive characteristic from this company. once they were able to finally finished, the workers and company didn't even pick up all of their mess that they made. at least if you provide literally nothing good, at least clean up after yourself. read more

Had a great experience with Larry. He was great to work with. Communication and professionalism was top notch.

We had a pretty simple residential maintenance job. With that said, the service could not have been better. On-time, accommodating, professional, competent, knowledgeable. Would definitely recommend them and will be the only company I call next time. read more

The company repaired a fractured pipe in my sprinkler system. My house flooded and the person in charge of mitigation ordered it. When I called to get information about the pipe such as manufacturer, warranty, etc. they replied "we can't provide you with any information because you didn't order it.". hmmmmm, my house and you won't provide me with any information. I suffered a major catastrophic event in my life, it's my house, and you won't provide any information about the repair you did? Ludicrous read more

Let me start by saying I know NOTHING about the actual product these people provide. This review is strictly for the services provided in the Sacramento area. I live in an apartment building that is located behind a plaza. Behind that plaza sits a fire alarm attached to the Rite Aid building. The fire alarm went off at exact midnight January 1, 2023. As I sit here and type it is January 2, 2023 at 8:10am in the morning and the fire alarm IS STILL RINGING! Yes, 2 days straight of NO SLEEP for the holidays. I know you'd ask.. why not just call these people and tell them? I had property manager in that plaza (even the property manager from my leasing office of the apartments I stay in) call EVEN THE EMERGENCY LINE and Foothill Fire PROTECTION gave NO ANSWER or PROTECTION, ironic isn't it? I know Business hours are different because of the holidays. However, I did not know emergencies was something that needed to wait. Clearly, if decide to choose these people KNOW THERE IS NO SUCH THING AS EMERGENCIES!! read more

Dropped by here for service on fire extinguishers for my boat (as required by coast guard). Location is pretty handy for me, service was good, price was decent. I'm a happy camper! I'm just an average Joe with a boat... not someone with a commercial need for ongoing service of fire alarm(s) and fire suppression systems which I'm sure comprises the bulk of their customers. I say this to assure the average Joe that they're happy to help you out as well! I'll be back when I need to be! read more

Fast, safe, and affordable. Love this company and will use them again! They were able to come out when I called and had the answers I was looking for. read more

Kemper and Luke came to my local business to see if one of the pipes were busted and causing a leak. Luckily it was not, but they were able to access what the cause was and put me in the right direction to rectify it. Kemper and Luke were professional and provided added details beyond the scope of the call out here. Would definitely recommend. read more

I work for a property management team and we hire outside contractors to provide services. We asked this company for a proposal for a one time service annual fire sprinkler inspection and we signed the proposal to agree to the services for last year. Come to find out in their terms and conditions section they snuck in a 3 year contract to use their services for annual inspections every year despite us doing our 5 year with another company they are trying to force us to pay for them to perform an annual inspection on top of that. Their prices are triple what other companies are charging and they also will increase the price by 15% each year. It's just bad business and shady. Save your money and use Friendly Fire or really anyone else. read more

Scott and Morgan team at Foothill did a great job for my sprinkler system on both design and installation, the procedure was so easy. I was so worried before because I didn't know anyone had to install sprinkler in their house. It turned out so much easier than I thought. Here is the procedure: Foothill will design and directly submit the sprinkler plan to the Fire district to get the permit for you. Then when your project is ready to install the sprinkler system, Foothill will send the installation team to do it. They also schedule the inspection for you. When the inspector come, Foothill team will be there also to answer the questions to the inspector. The team will come back to install the trims on the ceiling to cover the sprinkler heads after the paint job is done. I wish I know all about that so I would be less worried before. read more

We're extremely satisfied with the service provided by Foothill Fire Protection Inc. and from Suppression Manager Larry Heseman. His dedication to resolving our issue promptly and effectively surpass our expectations. We'll definitely continue using their services and highly recommend them to everyone in need of fire protection solutions. A big thank you from Milos in Rocklin! read more

They came in out got the job done was a lil high but it's done I'm grateful that lee's referred me

I have been working with Foothill for over 25 years, they are the best. They are easy to work with, responsive, proactive and high quality work. Plus they are always competitive in bidding. They are always my first choice. read more

I am really pleased with this company, I called their branch and requested Fire Extinguisher Services same day, and they were able to get someone out within the hour to inspect and tag my Fire Extinguisher's. I would definitely recommend this company to my associates. Thank you! read more

They are a great company to work with. Communication is great. I'd use them again!

Foothill Fire did the sprinklers at a 5,000 SF nail salon job and is a great company to work with. Fast, friendly, service oriented, good workmanship and very fair prices. John Wilson was wonderful from the first step of getting the estimate to the end of the job. Tommy is a great project manager to work with and stayed on top of the job from start to finish. I got bids from 6 other companies for this build out and will always go to Foothill Fire from now on. read more

Foothill Fire came to our rescue three different times while encountering leaky sprinkler heads at our Motel. Our system is complicated and difficult to service but they came through for us each time we have called them. Highly recommended! read more

Foothill Fire Protection is amazing! We had a residential sprinkler that was leaking-- of course this happened at 10PM on a Friday night. We called Foothill on Saturday morning and within 15 minutes received a call from TJ. He was at our house within an hour and the repair was done within 2 hours. TJ was polite, professional, courteous and explained each step along the way. Save yourself time, call Foothill 1st. read more

Foothill Fire Protection - Fire Protection Services Near Me - Rocklin, California

There isn't a company that has lazier workers. They horseplay all day and destroy more things than they fix. They have causes a half a dozen leaks at our property within only two weeks. They also refuse to cooperate with property staff. Their worst employee is named John, he is the biggest attention seeker, and has started fights with every one of our staff members. Not sure how this place stays in business. read more

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Foothill Fire Protection can't keep their own records straight. I made my payment through their website. I sent an email confirmation with a screen shot of the payment confirmation: Thank You to their AR department. He then turned around and asked me to, "Can you please provide better proof that payment was made". I suggested he check their accounting/payment system as it had been paid. I'm far too busy running my own business, I don't have time to reconcile their accounts. read more

These guys are the best! They came out no problem and helped us with the simplest problem and made us feel like we are taken care of... Jake is the man... always need to feel like people have our back and they definitely do! The Suponch Family.... read more

Immature and unacceptable behavior of their technicians. They caused a leak in my home and when they had to return to fix it, they would not stop swearing and making inappropriate comments. This was within ear shot of my 7-year-old. I am also going to reach out to the Better Business Bureau to make a formal complaint because my computer recorded them. read more

I work in commercial property management, and let me tell you this: My owner is particular in the vendors we use for our many properties. They have to work hard, follow through, communicate effectively, stay on top of projects and bill fairly. We use Foothill Fire for fire sprinkler protection because they are consistent in all of these attributes. In fact, we have a long-standing working relationship with Foothill Fire, because those attributes have been present for years now. I have worked with many different fire protection vendors. So many companies do not give us required reports, don't follow NFPA guidelines, and are difficult at best to get a hold of when there is a problem. I am so grateful that Foothill makes my job so much easier. I highly recommend them. read more

They were great about the whole process when I had a leak from one of my fire sprinklers. Derek was assigned to my problem. He was great about accommodating my request for timing and rescheduling when it was needed. He did a clean job, professionally and in a timely manner. They were fair in price with me as well. I do recommend this company. read more

Had a leaking sprinkler head in my bedroom and had to turn off house water due to too much mess.. Called a few other local businesses only to find out they don't do residential, found foothill fire protection on and Terry got me a technician at my house in half an hour.. Head was replaced and got my house water on right away, quick fix and happy wife, can't beat that. Even worked with me on the price since these fixes aren't cheap. I recommend them to anyone looking for an elite and quick service. Thank you again. read more

They call me in the middle of night every night to wake me up and report a nonworking signal despite telling them not to do so. They don't fix the problem but keep waking me up in the middle of night. Why?????? read more

If I could give more than 5 stars, I would. Today was my move-in date at my newly purchased condo. As the movers were packing up my things to bring over, an electrical fire started at the new home. Needless to say, my move-in did not go as planned and I was devastated. Foothill Fire came out to inspect. Scott came to me and said "you've had a bad day so far. I'm going to try to make it a little easier...no charge for our services". To treat someone you have never met with that kindness is the epitome of caring customer service. I will recommend Foothill Fire Protection to anyone and everyone who needs fire protection services. They came in quickly, assessed what needed to be done and cared about the people in the home. Phenomenal service, phenomenal company. read more

I've had the pleasure of having Scott come to my home twice now under a not so good circumstance but he's such a terrific guy that his visit almost makes it worth it. (I said almost, Scott) Anyways, Scott is definitely a huge asset to the company. He's knowledgeable, considerate (he even vacumed up the mess) and he goes above and beyond the scope of what anyone would normally expect from a fire sprinkler repair guy. Thank you Scott, your one in a million! read more