Great service, Answered all my questions and replaced my fire extinguisher because it was out of…read moredate and could not be serviced.

The worst customer service!!! They try to outsmart you so much!! You will never get a call back and…read moreif you get to talk to someone, the treats you like you are the dumbest person on this earth!

I use AAA Fire and Sprinkler for my personal home and my rental property's annual requirements. I…read moreget immediate booking responses from their Team and always able to get on the schedule per my requested dates. This Team is always on time, work efficiently and take care of all paperwork filing. AAA is a pleasure to work with!

eric and team are the best at what they do, combining thoroughness, convenience, and expediency…read morewith every inspection that our home requires annually. we have compared pricing, and aaa is competitive and the least expensive in our experience. aaa has a longstanding reputation in all of incline village, and they've deserved such an outstanding reputation because they earn it. highly, HIGHLY recommend aaa!

Chris and his assistant did a fine job of repairing my Travis Industries 'House of Fire' gas…read moreinsert. It needed a new fan & ignition starter unit plus a couple other minor issues they remedied. Thanks to them for a job well done..

We had our gas insert installed by some other company in Incline Village and it has never worked…read morewell. I was referred to Lake Tahoe Stove and Fireplace by a friend and I'm so impressed with their professionalism and knowledge. I talked to Chris and asked if they could come fix our insert which was only lighting occasionally and had been doing so from about the time we bought it. Chris asked me several specific questions and was able to talk me through a fix right on the phone. Thank you, Tahoe Specialty Stove and Fireplace! I wish we had purchased our equipment from you in the first place.

Scheduled a maintenance check by calling. Bob was prompt…read more Bob came out today to do a maintenance check which included cleaning the glass, logs, checking the embers, temperature, and speed. He noticed we needed a new fan. Luckily he had one in his truck to service us. Thank you for doing such a thorough job! We appreciate your professionalism and service you provided!

Fireplace Distributors installed our Heat & Glo natural gas fireplace & blower when we built our…read morehome in 1998. It has operated flawlessly for 25+ years. The blower motor retired itself on New Year's Eve. One call to Jason's repair crew & technician Forrest arrived to fix our problem. His knowledge & professionalism exceeded all expectations. He educated us on the inner workings & maintaining the fireplace to help extend its' working life.. This is a trustworthy locally owned company.. AAA+++ THANKS !!

I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.

I had the best experience at this place last week. I showed up an hour before they opened by…read moreaccident and there were about six people already there. (Impressive!). Justin (I think he is the manager) said come on in and I'll get your order started and when the cashier comes in we'll get you rolling. She came in 2 minutes later. While Justin put my order in Derick, without being asked printed up a pattern sheet so I would know how to lay the pavers. There was a small problem with the order that was half my fault but when I came back in Justin handled it in about 30 seconds. I wish when I was in business I had employees like this. Great job guys! Dave

Building 4 brick 8 ft piers and needed to match brick with house , got great customer service and…read morethat included a return and re-order, Stanley, in the yard was a great help, awesome guy. I've never had issues with Sparks Basalite

David and team really saved the day for us. We had flooding under our office and he was quick to…read morereply, fast to start service, and honest/communicative along the way. He is truly and expert and I would recommend SERVPRO of Reno Southwest to anyone in need of remediation services if they need an expert who is fast and professional.

Very good priced company that cares about their customers. This is the best company in town. Very…read morehard workers and professional.

We've been using B&B to maintain our home's furnace and air conditioning system, and we've been…read moreconsistently impressed with their service. Their technicians are always professional, knowledgeable, and courteous. They arrive on time, explain what they're doing, and answer any questions without trying to upsell unnecessary services. It's reassuring to know our HVAC system is being maintained by people who take pride in their work. Scheduling appointments is easy, and communication from the office is excellent. Everyone we've interacted with has been friendly and responsive. We highly recommend B&B to anyone looking for reliable HVAC maintenance and service.

While preparing for house guests this summer, we noticed our guest bedroom was several degrees…read morewarmer that the rest of the house. One of our guests experienced an accident that causes him to be very sensitive to high and low temperatures. Having only a few days to have it serviced, B & B arranged for a serviceman to checkout our system. This was during 100+ temperature days. We appreciate willingness to accommodate our needs when they were experiencing a very busy schedule. B & B is a local company that works very hard to please their customers.