Terrible I helped…read moremy friend to find a fire service provider to serve 2 fire extinguishers. Summit made you completed a long form before setting up an appointment. No other company requires that. Then their Different staff quoted difference prices We did not agree for an appointment after quoted a high price ; and confirmed that appointment, if any, was cancelled at least 2 hours ahead Tech never came. Guess what, sent you an invoice for $100 cancellation fee & threatened to send to collection. Informed them the NV law doesn't allow charging cancellation fee absent written disclosure ahead Sent you nasty email Calling customers name! Stay away!!! Bad bad bad people No service, only money grab

They did not send out any reports after their inspections. They gave an estimate of $11,000 to…read morerepair a sprinkler system which another company charged $700 to repair. We experienced other issues with them over the 7 years I have worked with them, but they seem to be getting worse. They certainly are not honest in their dealings.

Longtime customer here--disappointed by All Pro Security's recent handling of a serious safety…read moreconcern. Their rep insisted on a 3-year contract at the last minute, even after I explained I was planning to move. He became passive-aggressive when I declined. More troubling: their monitoring system failed during a false alarm, and I had to call them directly to stop the dispatch. Poor service and worse support when it matters most. I wouldn't recommend them to anyone looking for reliable home security.

The person who answered phone I asked if done work in Arrow Creek. She said no. She then called me…read moreback and said I talked to the owner and said he had. I said great can I get a few addresses in Arrow Creek. She said oh no they don't give out addresses. I said please call the owners of homes. She said she could not do that. Hmm maybe they haven't done work in arrow creek

Great service, Answered all my questions and replaced my fire extinguisher because it was out of…read moredate and could not be serviced.

The worst customer service!!! They try to outsmart you so much!! You will never get a call back and…read moreif you get to talk to someone, the treats you like you are the dumbest person on this earth!

The team at Legacy is great! I was in a bit of a rush to get two fire extinguishers checked and…read moreservices prior to a campout. Camille talked with me on the phone, Darren called me back and talked about what I needed & even offered to pick them up from my house! I was out and about so I dropped them off at their office, where I met Abby and Billy, who were also very nice and helpful. Within a day, Darren dropped off the serviced extinguishers at my house! Top notch customer service, very reasonable pricing, friendly nice people, I highly recommend this business!!!

Needed a fire extinguisher with cabinet installed in the common area of a triplex. Was worried…read morethat it would be "too small of a job" for them to get excited about, and that I'd probably be paying a premium. Not so. Great customer service with direct contact and coordination with the installer. Same day install and cheaper than if I had tried to do it myself. They even added me to their recall calendar for annual services so that I don't have to be the one remembering. Neat to see that there are still companies out there that take obvious pride and ownership over the work they do. All the boxes checked!

They were amazing and were able to accommodate a quick turnaround for my certification. Since I do…read morenot live in Nevada full time, getting this done quick was a must. Thank you!

I will say they did what I needed (certified a brand new F.E.) fairly quickly and at reasonable…read morecost. I don't have anything to compare this to, since I don't need F.E's all that much, so maybe they are 3 star or 5 star, I'm not sure, which is why I went with 4. Nothing negative to say from me.