This not good company. Owner is very rude and not fair…read more Office spells bad Call Servpro, much better!

We had a roof leak right before another snowstorm and right before the holidays. When I called…read morePuroClean, they were very responsive and professional. We worked with Jonathan as our project manager, and he was arguably the most helpful person in the entire process. He was able to coordinate between multiple vendors, especially after we had an unexpected positive result for asbestos come from a ceiling sample, which required that we also bring on an asbestos abatement company in addition to PuroClean and the construction company who did the rebuild. Many thanks for Jonathan and PuroClean for all of their help and making this headache of a process easier.

Had some water damage from refrigerator water line slow leak. Called four different companies for…read morecompetitive bids. Will not give names of competitors that I called but one in particular came back at double the price of the others,----pro. 911 did excellent work and made it easy for us by suggesting a contractor for repairs. Highly recommend 911, very professional and dependable ***** 5 stars on preformance & quality of workmanship!!

I had a great service with this company. They were quick to respond, on time for the job, help me…read morenavigate my insurance company, walked me through each step of the process of cleanup, made sure I was satisfied when the job was done. They worked hard for me and I couldn't be more pleased. I have had to navigate this kind of issue once before and once for my mom and both times the companies were terrible. I really lost a lot of trust and I was suspicious from the get-go so they had to work from behind the starting line. And boy did they! I can't thank them enough. Amanda was exceptional and I am so grateful for their help.

Mariana did a fantastic job with our air duct cleaning and dryer vent cleaning. She was…read moreprofessional, knowledgeable, and very friendly. She found mold in our vents and took care of it immediately. Highly recommend Mariana for her excellent service!

Gene Johnson, is professional, courteous, on time, and efficient. I highly recommend this business.read more

Gene was awesome, always on time, always on estimated price, and quicker than promised !…read more appreciate the last minute responses. --Jer

Sadly having to use this company can't ever be a good thing…read more The polite, efficient employees made it a good experience though. I was suprised how quickly they were in and out.

Very professional they did what they said they were going to do in a timely manner keeping the…read moreupdated on everything that happened. Great work guys thanks so much.

I was concerned about possible asbestos in areas where I wanted to remove wallpaper. Andy…read moreinstructed me on what was needed for testing, and JoAnn processed the results quickly. I had results the next day! When I had questions, JoAnn patiently answered them and clarified the test results. Thank you both for your assistance!

I was VERY happy with their service. It was fast and affordable and I did not have to buy any…read morespecial (unnecessary) kits. They told me how to pull samples safely and I had my results e-mailed to me. I would highly recommend them to anyone that needs Asbestos testing done.

this company has cleaned my carpet many times. The staff is very freindly, and professional. They…read moreare always on time and prompt! No other company in reno or sparks can beat there prices. They are great with all kinda of stains, and leave your carpet looking very new! Ive recommending them to all my friends and family especially now that winter in soon coming your carpets need more TLC!!!

OH WOW. From beginning to the end of my experience with this company. WOW. I cannot give anyone…read moreshopping for a carpet cleaning a higher recommendation. A few months ago we were in the process of moving from one place to another (renting). The new place was apparently already carpet cleaned and clean to the standards of the landlords, but everyone knows that ones definition of "clean" is not the same as the another. You can tell that the carpet had been cleaned by all the lines in the carpet, but I had noticed a dark line around the edges of the carpets, thinking it was an accumulation of dust. (At the time I was in my third trimester of pregnancy, and I apparently wanted everything to be cleaned twice anyway.) Just a few days before we were to move into our new place, before moving any furniture in, I googled and emailed just about every local carpet cleaner on the eastside and seattle. No joke, I emailed about 10 of them.. you know where you fill out the form on the website and click on "get an instant quote!". I did just that. About an hour after I sent out my blast emails in search of the lowest price, I get a response from Ed, The Head manager at Amazing Restoration & Carpet Cleaning. From the first email John was very knowledgeable, responsive, and helpful with my questions. I assumed after the initial email, he would send a technician out. He was able to work around our crazy moving schedule, and fit me into his work day the very next day. Once John showed up, I was even more impressed with his expertise, professionalism, and kind and caring demeanor. Knowing we had a little one on the way, he assured me the carpet were going to be cleaned like new. He explained every step by step process he was going to be doing. He even gave us a complimentary bottle of spot remover. He gave us tips on how to keep our specific type of carpets cleaner than the average too. He also went into detail about the dust that was around the edges of the carpet. He guessed right about what kind of heating system we had and told us why it had accumulated like that. But best of all, he completely removed it! It took extra time and effort on his part. After the carpet cleaning, we got to chat with John and how his business came about, and shared stories about eachothers families. What a great company this guys runs. Truly A+ service. We will be using them in the future. I will support this business before a chain of some sort. Oh, and all those other carpet cleaners in the area (which will remain un named), never even responded to my email requesting a quote. I'm telling you, stop your search now!