Sadly having to use this company can't ever be a good thing…read more The polite, efficient employees made it a good experience though. I was suprised how quickly they were in and out.

Very professional they did what they said they were going to do in a timely manner keeping the…read moreupdated on everything that happened. Great work guys thanks so much.

I had a upstairs toilet that had leaked for a long time. I created a lot of mold on a downstairs…read morewall! Advanced Installations was contracted to remove the mold on the drywall and 2x4 studs behind it! It was a mess. They did a great job! I also contracted with them to replace the 2x4s and drywall! Their crew of Mike and Jim were superb! The work was done quickly, and I am very happy with the result! Tony and Pat kept me informed! I would use Advanced Installations again!

My experience with this company was as disappointing. I was recommended to this company by a…read morefriend who is a contracting company and neighbor. I thought for sure I had found the answer to my home repair needs. I did not. After waiting for a return to my phone call for a couple of days I was finally contacted by the estimator and we set up a time for him to come to my home. He did tell me that he may be "a little late". The day of our appointment arrived, he called about 15 minutes before the agreed time and said he would be to my home in 30 minutes. He did not arrive until an hour and fifteen minutes after our set time. Then while looking at my home he told me that getting the siding materials for my home was no longer possible. I had already checked this information out and knew that it was possible. I shared this with him. I named a lumber company that could provide it. He told me that that company was no longer in business. He made a phone call there and then and either learned that he could get the product or that the company I mentioned was in business? We walked the house and I gave him the information as to scope of work I was looking for. I asked how far out they were in scheduling. He didn't give me a real answer but did say that they might be able to "fit me in". He would get a quote to me in a couple of days. My quote came a few days later via email and I did accept it via email. I sent a second email and asked when we could get this scheduled/started. Later that day I received a phone call saying he had bad news. The quote sent and accepted was no good. I was quoted the wrong amount and I would be sent a new quote the next day. I received that new quote with the exact same scope of work and wording but this one was hundreds of dollars more. I asked how a mistake made in their office was to become something I should pay for? Needless to say I declined the second quote...and the first. When I spoke to the president of the company I shared my experience with their estimator and the quote situation. They "stand behind their employees". I hope this helps anyone considering using this company. For me, my time is valuable and as is a company's word/quote.

Had some water damage from refrigerator water line slow leak. Called four different companies for…read morecompetitive bids. Will not give names of competitors that I called but one in particular came back at double the price of the others,----pro. 911 did excellent work and made it easy for us by suggesting a contractor for repairs. Highly recommend 911, very professional and dependable ***** 5 stars on preformance & quality of workmanship!!

I had a great service with this company. They were quick to respond, on time for the job, help me…read morenavigate my insurance company, walked me through each step of the process of cleanup, made sure I was satisfied when the job was done. They worked hard for me and I couldn't be more pleased. I have had to navigate this kind of issue once before and once for my mom and both times the companies were terrible. I really lost a lot of trust and I was suspicious from the get-go so they had to work from behind the starting line. And boy did they! I can't thank them enough. Amanda was exceptional and I am so grateful for their help.

After another contractor had removed water-damaged walls and floors and taken out multiple kitchen…read morecabinetry from our manufactured home, we contacted Howard Rakestraw of Banner Construction. He, along with his experienced crew, was able to come up with and carry out a restoration of our place to where it looked better than before. Howard is organized and his attention to detail and customer service is second to none...he was able to communicate with my 90 year old mother and bring her comfort during each step of the rebuild. Much appreciated!

I just bought a manufactured home and found out it had a hot water closet floor that had partially…read morecollapsed. A plumber pointed it out, he could remove the water heater but not fix the floor. Banner construction can do both. Howard come out, removed the water heater, took care of flue and feed issues and rebuilt the the floor framing before replacing the floor itself. The work was outstanding and at a fair price. I am calling them for future projects.

I was concerned about possible asbestos in areas where I wanted to remove wallpaper. Andy…read moreinstructed me on what was needed for testing, and JoAnn processed the results quickly. I had results the next day! When I had questions, JoAnn patiently answered them and clarified the test results. Thank you both for your assistance!

I was VERY happy with their service. It was fast and affordable and I did not have to buy any…read morespecial (unnecessary) kits. They told me how to pull samples safely and I had my results e-mailed to me. I would highly recommend them to anyone that needs Asbestos testing done.

Gene Johnson, is professional, courteous, on time, and efficient. I highly recommend this business.read more

Gene was awesome, always on time, always on estimated price, and quicker than promised !…read more appreciate the last minute responses. --Jer

David and team really saved the day for us. We had flooding under our office and he was quick to…read morereply, fast to start service, and honest/communicative along the way. He is truly and expert and I would recommend SERVPRO of Reno Southwest to anyone in need of remediation services if they need an expert who is fast and professional.

Very good priced company that cares about their customers. This is the best company in town. Very…read morehard workers and professional.