Outstanding Service, Honest Pricing, and Truly Professional Work!…read more I want to express my sincere appreciation to Johnathan Williams and the entire PuroClean team for the exceptional work they did at our home in Reno, Nevada. We experienced a major water leak underneath our house, which caused significant damage and required extensive repairs. From the beginning, Johnathan was professional, knowledgeable, honest, and genuinely concerned about getting everything taken care of properly. His team handled everything from addressing the water damage and thoroughly drying out the affected areas to replacing the damaged flooring. They did an excellent job, paid attention to the details, and made a very stressful situation much easier for us. What impressed me most was the quality of their workmanship, their professionalism, and their very reasonable pricing. It's refreshing to work with a company that takes pride in doing things right without taking advantage of homeowners during a difficult situation. A special thank you to Johnathan Williams for his dedication, communication, and outstanding customer service. I would highly recommend PuroClean to anyone dealing with water damage or needing professional restoration services. They certainly earned our trust and our five-star recommendation! Thank you again, Johnathan and the entire PuroClean team, for a job very well done!

Very nice experience over the phone, and then came the incompetent help they sent…read more After everything I was left with still wet materials said our contractor, and they made the repair process take so much longer because they did not do anything correctly. Don't waste your time with this company like I did! Call anybody else

I had a upstairs toilet that had leaked for a long time. I created a lot of mold on a downstairs…read morewall! Advanced Installations was contracted to remove the mold on the drywall and 2x4 studs behind it! It was a mess. They did a great job! I also contracted with them to replace the 2x4s and drywall! Their crew of Mike and Jim were superb! The work was done quickly, and I am very happy with the result! Tony and Pat kept me informed! I would use Advanced Installations again!

My experience with this company was as disappointing. I was recommended to this company by a…read morefriend who is a contracting company and neighbor. I thought for sure I had found the answer to my home repair needs. I did not. After waiting for a return to my phone call for a couple of days I was finally contacted by the estimator and we set up a time for him to come to my home. He did tell me that he may be "a little late". The day of our appointment arrived, he called about 15 minutes before the agreed time and said he would be to my home in 30 minutes. He did not arrive until an hour and fifteen minutes after our set time. Then while looking at my home he told me that getting the siding materials for my home was no longer possible. I had already checked this information out and knew that it was possible. I shared this with him. I named a lumber company that could provide it. He told me that that company was no longer in business. He made a phone call there and then and either learned that he could get the product or that the company I mentioned was in business? We walked the house and I gave him the information as to scope of work I was looking for. I asked how far out they were in scheduling. He didn't give me a real answer but did say that they might be able to "fit me in". He would get a quote to me in a couple of days. My quote came a few days later via email and I did accept it via email. I sent a second email and asked when we could get this scheduled/started. Later that day I received a phone call saying he had bad news. The quote sent and accepted was no good. I was quoted the wrong amount and I would be sent a new quote the next day. I received that new quote with the exact same scope of work and wording but this one was hundreds of dollars more. I asked how a mistake made in their office was to become something I should pay for? Needless to say I declined the second quote...and the first. When I spoke to the president of the company I shared my experience with their estimator and the quote situation. They "stand behind their employees". I hope this helps anyone considering using this company. For me, my time is valuable and as is a company's word/quote.

911 Restoration of Reno Tahoe quickly came to our rescue! Our hot water heater had a break with…read morewater collapsing the 2nd floor ceiling. The crew quickly and effectively addressed the emergency at hand. They were very conscientious and communicated the plan moving forward relieving worries and concerns. I highly recommend this company if you find yourself in a similar circumstance

I didn't love my experience with them. It was 35k for them to come take out my baseboard and put…read moreholes behind it, take out flooring, run fans for 10 days and dry the crawl space. That cost is as much as the actual repair of it all. My insurance covered it, but it is a very astonishing price. What I really didn't like ... their workers broke the backsplash of my vanity when taking it out. Fine, and the insurance will cover it, but don't leave it to the home owner to find on their own. Also they broke the glass in a photo frame, again not too big of a deal, but they did not tell me about that either and left me to find it on my own. The company did not dust when leaving. After cutting out backer board and particle board behind linoleum, there was an incredible amount of dust layering my whole first floor. I had to call them and gave them come back to do it- and I helped him do it. And lastly, their workers sometimes swore while in my home working. I have children and this made me and them very uncomfortable. I'd reccomend trying a different company if you have a choice. They did dry my home on a Sunday. I appreciate that

After another contractor had removed water-damaged walls and floors and taken out multiple kitchen…read morecabinetry from our manufactured home, we contacted Howard Rakestraw of Banner Construction. He, along with his experienced crew, was able to come up with and carry out a restoration of our place to where it looked better than before. Howard is organized and his attention to detail and customer service is second to none...he was able to communicate with my 90 year old mother and bring her comfort during each step of the rebuild. Much appreciated!

I just bought a manufactured home and found out it had a hot water closet floor that had partially…read morecollapsed. A plumber pointed it out, he could remove the water heater but not fix the floor. Banner construction can do both. Howard come out, removed the water heater, took care of flue and feed issues and rebuilt the the floor framing before replacing the floor itself. The work was outstanding and at a fair price. I am calling them for future projects.

I was concerned about possible asbestos in areas where I wanted to remove wallpaper. Andy…read moreinstructed me on what was needed for testing, and JoAnn processed the results quickly. I had results the next day! When I had questions, JoAnn patiently answered them and clarified the test results. Thank you both for your assistance!

I was VERY happy with their service. It was fast and affordable and I did not have to buy any…read morespecial (unnecessary) kits. They told me how to pull samples safely and I had my results e-mailed to me. I would highly recommend them to anyone that needs Asbestos testing done.

The people that work here are very nice BUT I disagree with some of the work they do. I don't agree…read morewith modifying certain things for the sake of a personal matter. Cahoots to you all but I have gone thru to much to deal with anymore. If you all ain't what you portray to be then you ain't really living life to the fullest. If I see a Veteran I'm running FASSSSTTTTT! Scary spooky hilarous!

Gene Johnson, is professional, courteous, on time, and efficient. I highly recommend this business.read more