They were amazing and were able to accommodate a quick turnaround for my certification. Since I do…read morenot live in Nevada full time, getting this done quick was a must. Thank you!

I will say they did what I needed (certified a brand new F.E.) fairly quickly and at reasonable…read morecost. I don't have anything to compare this to, since I don't need F.E's all that much, so maybe they are 3 star or 5 star, I'm not sure, which is why I went with 4. Nothing negative to say from me.

This is how a successful business is ran. Being good at your job and being fast. These guys did…read moreboth. Rachel answered the phone every time. Huge now a days. They saved me hundreds of dollars that another company has been milking out for weeks. 10/5 stars! -Northern Nevada Window Tinting

They actually answer their phone! They really care about their customers and are very responsive…read moreand have VERY skilled and knowledgeable employees. The best local fire protection company in Northern Nevada!

The team at Legacy is great! I was in a bit of a rush to get two fire extinguishers checked and…read moreservices prior to a campout. Camille talked with me on the phone, Darren called me back and talked about what I needed & even offered to pick them up from my house! I was out and about so I dropped them off at their office, where I met Abby and Billy, who were also very nice and helpful. Within a day, Darren dropped off the serviced extinguishers at my house! Top notch customer service, very reasonable pricing, friendly nice people, I highly recommend this business!!!

Needed a fire extinguisher with cabinet installed in the common area of a triplex. Was worried…read morethat it would be "too small of a job" for them to get excited about, and that I'd probably be paying a premium. Not so. Great customer service with direct contact and coordination with the installer. Same day install and cheaper than if I had tried to do it myself. They even added me to their recall calendar for annual services so that I don't have to be the one remembering. Neat to see that there are still companies out there that take obvious pride and ownership over the work they do. All the boxes checked!

Great service, Answered all my questions and replaced my fire extinguisher because it was out of…read moredate and could not be serviced.

The worst customer service!!! They try to outsmart you so much!! You will never get a call back and…read moreif you get to talk to someone, the treats you like you are the dumbest person on this earth!

Longtime customer here--disappointed by All Pro Security's recent handling of a serious safety…read moreconcern. Their rep insisted on a 3-year contract at the last minute, even after I explained I was planning to move. He became passive-aggressive when I declined. More troubling: their monitoring system failed during a false alarm, and I had to call them directly to stop the dispatch. Poor service and worse support when it matters most. I wouldn't recommend them to anyone looking for reliable home security.

The person who answered phone I asked if done work in Arrow Creek. She said no. She then called me…read moreback and said I talked to the owner and said he had. I said great can I get a few addresses in Arrow Creek. She said oh no they don't give out addresses. I said please call the owners of homes. She said she could not do that. Hmm maybe they haven't done work in arrow creek

Do not use this company! Sent a bill 3 months after service, charging for more extinguishers than…read morewe have on the property. Ridiculously expensive! Use Kelsie fire, he is a great company.

We had a miscommunication on what I needed done with my home sprinkler expansion tank, and the…read morecharges that would be incurred. Everything was handled in a professional manner and the issue was resolved.

Techs lie about how long they are onsite. And what they do. They have no proof to how long they…read moreare onsite.

From the owner: Serving Northern Nevada for more than 40 years, we specialize in the design, sale, and service of…read morethe latest state-of-the-art fire and security systems.

Customer focus LOST in move to Mountain Alarm from Burgarello! We had been customers for 11 years,…read morewith both companies, but not anymore. Don't let them rip you off! We received an automated phone message that their system was not talking to our alarm, so we no longer were being monitored. When we finally reached a real person, they said we needed to pay a significant amount for a service call to determine the problem, even though they did not know what caused the outage, after working fine for 11 years. We decided to change alarm monitoring companies, finding more service and less expense, and since Mountain Alarm has raised their rates 22% from 2019. Since we were required to pay in advance, we asked for reimbursement for the time their services were not provided due to the unknown technical issue, but they refused. We requested a call from the GM or Supervisor, but just heard back from the person who answers the phone, with a bullshit rationale for why they were keeping our money that they did not earn. We suggest that management needs to either be accessible or empower their employees to make customer service a priority. Don't get caught by excessive charges after you sign up for their alarm monitoring, Mountain Alarm is not the highly ethical Burgarello anymore!!

Not just the worst experiences for an alarm company but only AT&T stands out as bad in customer…read moreservice and gouging bills. The do inspections unannounced and unnecessary and the bill just shows up. Today is Labor Day and we had a false alarm. I was on the phone for an hour and a half trying to get the alarm reset. After on hold for 25 minute I was disconnected 2 times and had to call back and go through the wait again and again. The last person I spoke with had me on hold for 30 minutes and then came back and told me that someone would be calling me to disengage the alarm. It is now an hour later and no one has called.