I had a water leak with my home's fire sprinkler pipes. When I called Immoos Fire Protection and spoke with Todd, he had quoted me at $85 per hour which I agreed and scheduled a repair. I was met with Ron who helped fix the problem. Ron was at my home for 6 hours, 8 am to 2 pm roughly. However, when it came out to the invoice, instead of an estimated $510, Todd had charged me $925 with no itemized receipt, I asked for one when I paid my bill and they didnt send me one after 5 days. When I called to discuss this discrepancy with Todd, he told me that the $85 rate was for Ron however the company would also need to be billed on top of that.
I feel like this is a very DISHONEST business practice to quote me an inaccurate rate.
Work done by Ron was fine and I had no issues with Ron. However, I had quite a bad experience dealing with Immoss Fire Protection and Todd. read more