Swung by after a trip to tha Jewels yesterday afternoon…read more I had their Gyros - great flavor just wished the meat was crisped up a little. Fires were beyond plentiful thank you. My son had their dog only with 3 pickle spears. The kicker here is the charges .50 for each extra pickle. C'mon y'all thats weak. At least they had a fountain machine for sodas. It's a solid, old school place and still would come back if in these neck of the woods again. Plenty of parking lot parking.

Had the Gyros sandwich. It wasn't as good as expected. This was my first time at this location. I…read moreusually go the Lake Villa location. The size of the sandwich was ample. I would try hot dogs there next time. The ambiance is casual. The service is counter service. Forgot to take pictures of the gyros.

Solid place for classic Chicago grub and outstanding customer service…read more Tbh the hot dog was kind of bland but I enjoyed other items a lot more, such as the polish and the italian sausages. Mushrooms and onion rings are good. I've never been a fan of frozen crinkle-cut fries, but Dogout cooks them perfectly. Last week I saw a sign in the front window: "For Sale - We want to retire". I wish them well! They seem to have a lot of regulars. If you're a fan, check them out before they're gone.

Delicious food - awesome people. Best Chicago Dog on the north side! If you're in the area, this is…read morea must try.

Great quality fast delivery excellent restaurant. Pretty…read moregood price ,......................

First time here and they have an extensive menu. Lots of choices of hot dogs, hamburgers, salads,…read moreItalian beef and sausage and ice cream. We ordered a double cheeseburger meal ($11.99) with perfectly prepared Krinkle cut fries and a Gyro meal ($12.49) with those same perfect Krinkle cut fries. These meals came with drinks and we ordered mozzarella sticks as an added side (4.99). The cheeseburger is pretty ok and the gyro was really tasty. Service is friendly and quick. The dining room is not big but has a combination of tables, booths and counter seating and there is also outdoor seating. The restaurant appears to be clean and in good repair. I want to return to try some of the other menu items.

Food was delicious! Service was quick. I got the bacon burger (delicious) and fries with hot…read morepeppers. The mango drink was sooo good.

Dont get me wrong- it has GREAT meat/bun flavor to it- just too many little things that went wrong…read moreduring my visit (not staff fault! They were great and friendly and I did not mention or complain about the lack of customizations to them nor did I complain about the onions- i did not say a word when trying to figure out kikosk (or tablet whatever you call it) Kikosk ordering at the counter- It would not allow me to add sauce on side. There was no description of what it was so was confusing when ordered at first. The menu/kikosk doesnt say what kind of sauce- drives me crazy when there is no clear definition for people who are picky or cant have certain items in their food. My shake did not come with whipped cream unlike pictures or social media feeds. Fountain drink was flat to my disappointment so got refunded for that only and went with water. Clean taste. Burger has great potential but if they are not allowing us to customize it to our own preference it will fail in this location. Lack of toppings to my dismay- When I got my burger with the sauce cheese and grilled onions, it looked good at first glance. When I bit into the grilled onions it was not tender/soft it was like eating stringy rope with the burger yanking it out with my teeth . Sauce wasnt memoriable for me. Still have no idea what it consisted of even few days later. Again Bun/meat was delish driving me on eating the burger. Fries were ok- nothing to write home about. Not coming back though until they improve on some areas. This is too expensive for the mistakes/lack of customization/options for a picky person like me. If it was signifcantly less in cost I would have let it slide and bring home plain burgers and customize it at home. But this was a HUGE bucket list for me being open minded about what went on my burger (I usually ask for plain with certain toppings only) Best of luck to this establishment!

Literally the best burger and fries I have had in YEARS. I generally don't review and rarely eat…read morethis type of food but the next time I do, it will be from here

We came by for some ice cream after dinner and with it being our first time we weren't sure what to…read moreexpect. When we walked in it was total chaos with 4 different lines, some folks waiting to order food, some waiting on take out and others just not sure what to do. We had about 10 people cut in front of us to order ice cream because we weren't sure and they just kept helping people next to us. After about 20 minutes of waiting we finally got our orders only to be totally shocked that each cone with 1 small scoop of ice cream was about $7 each. When the ice cream didn't even fill the cone. We should've just gotten a point for that price since the pint was $8.50. The ice cream was really good, but perhaps we'll try an off time where it's not full of people to visit again.

Good cheeseburger, huge menu selection, and the ice cream looked really good. A few things like the…read morefries, the tortilla chips, and the beef empanada definitely missed the mark for us, which was disappointing because we were told they had the best fries - it sounds like they recently switched to a different style. Soda wise they have fountain coke and a bunch of jarritos in bottles, which is always a good combo to see. I'd probably go back for a hot dog but not sure what else.

We came here for a late lunch and got francheesies (hot dog with bacon and cheese). Granted, this…read morewas around 2pm but there wasn't a soul in the place except for the man behind the counter. Our francheesies weren't served on a hot dog bun. We got the kind of bread you get an Italian beef sandwich on. I've never seen a hot dog served like this. The meat and cheese was tasty, but that was way too much bread. The fries were terrible. They tasted like they were fried twice or something. It's hard to explain but they're not good. Others mention fresh cut fries. I'm sure those were great. What they're serving now is not an improvement at all. Lunch for two was $35. Not worth it. I'd go elsewhere as there are a lot of nearby places that offer similar food.

I love Big Norm's! A…read moreneighborhood favorite in the Gurnee/Waukegan area. My favorite items here are the burgers and fries! I order the bacon cheeseburger because it's LOADED with juicy flavor. I love the toasty & delicious brioche bun, with lots of cheese and you can customize it to your liking. I order the Bacon Cheeseburger, with mustard, grilled (sweet) onions & pickles; then finish with fries and a drink. They use krinkle-cut fries so you'll love them Try their hot dogs too! I hear they're amazing.

We were excited about Big Norms. We moved to Waukegan and like hot dog joints. Here's our…read moreexperience: 1) Adequate hamburger. Nothing special. 2) Gamey italian sausage with "lumpy" texture. Ordered sweet and hot. The sweet peppers were microscopic. Bun-no texture--supermarket quality. This is a signature thing in Chicago but not here--mushy. 3) Wanted onion straws per their website. Not available. 4) Cashier was miserable--no small, nor personality. Over charged me! Told me it's automatic! I have no problem tipping when a waitress comes to my table. I'm obviously handicapped and I had to walk up to the counter, place the order, and then when the order is ready, I had to somehow out, juggle it to bring it back to my table. NO TRAYS! 35 bucks for two sandwiches some onion rings and a couple of soft drinks. Never again. There's better in town. I see no reason to return.

Four guys came for dinner and had a nice meal. The place was almost empty yet the server was…read morepleasant and attentive. Odd kind of vibe here but not loud or unpleasant. I had a single burger but it was very salty and a bit overcooked. Decent sized and of fries accompanied it. One guy had the salmon and said it was great, another had the chicken piccata and said it was ok, too. Maybe they're busy at lunch because the crowd we saw won't support a place like this for long!

Best fried chicken around! Great atmosphere and homemade cuisines. Must try!…read moreOwners are top chefs from former LF place, food is awesome!