I have been with Scoop Soldiers for about 3 years now, and the service, attention to detail, and kindness from their employees is always top notch. Bri recently helped me with a matter that needed swift attention and made sure that everything on my end was spectacular! Thank you! read more

We received excellent customer service from Katie, in Glendale AZ. She helped resolve a concern we had and continued by following up with us to make sure all was resolved. Thank you Katie! read more

I've add Scoop Soldiers service my homes the last several years. I've been very happy with their service. They're reliable friendly and do a good job. Bri, the account manager, has been a pleasure to work with. read more

Had them for a couple months, nothing impressive with their service as most others appear to have similar pricing and structures. They had to reschedule multiple times in that short time frame with just an email notice being given not the normal text protocol I'm familiar with from them, the first time it was confusing as I'd expected it to never happen let alone have to find out via email. They couldn't work with the day I needed which was frustrating but I was willing to accept and work around them. I ultimately chose to cancel cause my preferred days would be Fridays cause who wants their backyard clean for the time they aren't there to enjoy it and dirty the only time they can? Additionally was frustrated that after agreeing to compromise on my preferred day (Fridays) to instead have service (Thursday) they made an exception because they missed the newly agreed to day of the week AGAIN. read more

Scoop Soldiers - Pet Waste Removal Near Me

Excellent customer service! Had an issue with my account and Bri helped get me all squared away.

Gabe always does a great job. It's not just that he helps me maintain a clean yard. Ut he does it with a smile and that means everything to me. My physical condition prevents me from doing anything the strenuous so I thank my lucky stars to have Gabe and Poop Soldiers there to make it happen for this old man read more

Preston needs more money. Aside from clearing an unbelievable amount of pet waste in a short amount of time, he went above and beyond making sure to preserve our landscaping. Preston goes the extra mile and his work ethic will be the reason my family continues to use Scoop Soldiers. read more

I have been using Scoop Soldiers for a couple months now and happy with their service and prices. Every week they are here picking up after my dogs and deodorize/ sanitize. Best decision I've made. read more

Adam stopped by for my first visit and in less than 30 minutes he removed all poop and sanitized. Adam is super efficient when I walked out to say hello he was already on it. made my day thank you! read more

Katie Berner is a pleasure to work with. I have opened several tickets (never to complain) to adjust schedule. Katie is always super responsive and accommodating. Highly recommend!!! read more

I thought I'd write a follow up review to tell others to beware. The first time we used Scoop Soldiers, the lady (Kelly) really did a wonderful job. She spent the time needed to make sure our backyard was spotless. I wrote a positive review praising both Kelly and SS. But then Kelly left and its been lackluster service since with missed and postponed appointments and then for about the last month, the scoop tech has been spending only about 2-3 minutes (proved by our security camera) to remove all the land mines. We hoped the technician would rise up and do the right thing. We even gave them a tip to see if reverse psychology might do the trick and they'd rise up and do better. But no. So, we reached out to customer service and told them of the matter to which they said that all they could offer was a discount on their next visit. Sorry, not good enough. They should have sent someone back and made it right, but for $80 per month, ($20 wk) I guess that was too much of an ask. So we said we were going to take our business to one of their MANY competitors, and they essentially said, thanks, and good luck. Very disappointing... I oversee 32 technicians for a National commercial HVAC business and there is no way I would allow a customer to leave us without doing everything within our power to make them happy. With that, I retract my initial knee jerk review. read more

Scoop Soldiers - Pet Waste Removal Near Me

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Brendon services our yard every week and he is wonderful! He let's me know when he's here, let's me know when he's leaving and sends a picture of the locked gate. If I don't see his text right away, he'll call me or knock. Very trustworthy! read more

Worst pet poop company!! Nothing but issues with clean ups. They lie saying my gate was locked or dogs were out. (1x my dog was out and they sent picture. My bad he was hiding under the bush). Absolutely will not come out if they don't get confirmation. Tried to work with them everyday possible to get service. Brian missed dog piles many times. Been in my front yard when confronted with this and tells me to call customer service to reschedule!! Why? You are in front of my house why can't you just finish the yard. Lazy worker!! Rolman was good but since last Wednesday when he serviced my yard he is no longer with company. Was going to send Brian to my house today no thank you canceled service. read more

This place is the best. I've been through 4 different companies and this one is by far the one that's most affordable and they do the best job. Jordan is my normal tech and he is so responsive, professional, and fast! read more

I have been using Scoop Soldiers for about two years. We had a rough start in the beginning due to one of their employees leaving the gate open and one of my dogs got out. I ended up finding her and I understand that people make mistakes so all is forgiven. I kept the dogs in the house from now on and did not let them out until I confirmed the employee was gone and the gate was shut. I'm two years I have had over 5 employees service my yard. A sign that they have a high employee turn over rate. They did have a deal that we would get a free $50 service if we left a good review for them but I kind of felt that was shady. I never really had a big problem with them since the beginning until now. To be fair, I have changed which bank account to take the weekly service cost out of twice in two years. For the last year it has been the same card number. For the last couple months I keep getting emails that the card was declined. I would immediately check my bank account, see that there is more than enough in the account and respond to please run the card as there are plenty of funds in the account. I would then get a response that the card went through. After a couple months of this back and forth; ever week get the email, check bank confirm plenty of funds available, email back, receive email card went through i got tired of it and when I received an email that the card did not go through again last week I emailed them asking for them to look into this because it is becoming a hassle. I always end up getting an email that the funds went through so obviously the declined emails are an error with the system. The response email I receive does not address my concerns just tells me to register for an account. I already have an account so I go to login and it says password incorrect. I go to resent my password and it says there is no account with that username. I go to create an account and it says there is ALREADY an account with that username. Frustrating right? I email them back explaining all of this. AGAIN I receive a response that does not address my concern and states to register for an account. Since we are now going in circles I explain again that it is not allowing me to, I already have an account etc. The THIRD response from this coming is literally my email to them copied and pasted. What the heck? For a week now we have gone in complete circles because Judy and Sarah in customer service does not like to address anyone concerns. From prior negative reviews they do not care about keeping customers happy I.e losing customers, and their response to the negative reviews are the same generic response. I am a firm believer that EVERYONE makes mistakes. We are human. But their responses to their mistakes shows that they a not a company full of the kind of people I want to give my hard earned money to. I would not recommend this company to anyone. read more

What an invaluable service they provide! They are friendly and courteous with excellent communication. Definitely love using them and would recommend to anyone! read more

They are fast and thorough. They let me know when they are on their way and they don't mind if the dogs are outside while they work. If I'm home, I bring my dogs inside so they guys can work without distractions. Wish they weren't increasing their rates... read more

Brian has been doing a fantastic job! He's always respectful when he calls to let us know he's on his way and he gets the job done in a timely manner. He always wears his mask and makes sure door is lock . Thank you Brian! Our 4 pups are always happy to go out and play in a clean yard after you leave read more

Gabriel is very thorough and always friendly. He was just out here scooping in the rain, but he didn't rush, and the yard looks as good as he always makes it look. I recommend him and Scoop Soldiers very highly. read more

These guys are fantastic! I have used other scooping services in the past. One started out great and then fell off. The other was bad from the beginning so I was hesitant to use another service. I have waited to give it time and Scoop Soldiers is fantastic. They are consistent, thorough and go above and beyond. They come consistently every week, send pictures when done to show the job is complete and always follow up with an email. There was one time that my gate was locked and instead of leaving, he notified me. Unfortunately I couldn't find the key so he cut the lock off and gave me a new combo lock so no key was required....all with no extra charge. read more

Great service. Always on time and texts me when they are coming.5 star service . Best pet waist removal ever. And they take it with them so no pet waist in your trash can. read more

been using this service for over a year now and have been super happy! the techs are always super nice and follow the instructions having 6 dogs and doggie door they always call before arriving so I can lock up my dogs. SHOUT OUT to GABRIEL for always keeping my yard clean read more

Had our first scoop today. Amazing job and communication. I love that they send pictures of the gates locked up when they leave.

They are very efficient and can schedule you in a timely manner. Always let me know when they are on their way and when they have taken care of dooty. Compared to other companies, their price is great and don't have extra add on charges! 10/10 would highly recommend read more

I love them, I have Sugar come out. They do a great job! Backyard looks great. Prompt, responsive, friendly. Covid hit I had to contact customer service and ask them to put my service on hold and it was some of the nicest people I've ever had to work with I believe her name was Ashley. After my financial stability got a little bit stable I went right back and we signed up same price, same time, same service. I really appreciate them working with me. I had some unusual requests about payments as well as days for them to come out and they accommodated. read more

Brian is amazing! He does a great job and my yard always looks so clean after he's been here. I have 2 dogs now and, thanks to Brian coming every week, they have a clean yard to play. Brian also texts me when he's on his way and emails me when he's finished. In the email he always includes a picture of my gate latch so I know my backyard is secure. Thanks for everything Brian!! read more

I have been a customer for awhile now. I actually did not have many issues with this company until I put a lock on our gate due to dognapping in our area. Twice now the tech would say they knocked so they can gain access to the backyard however both times there was no way they actually knocked. On both occasions myself or my husband was home and the tech did not knock. When contacting the company they stated the first time they would note the issue. The second time they said their tech notes stated he tried to call, text and knock. Which I work in a prison so did not have my phone on me but my husband was home and the tech did not knock. All of our dogs bark at any little noise they hear. My husband and dogs were in the living room or dining area all day and did not hear anyone knocking. I requested they return that same day however they rescheduled me for another day. I do not deal with dishonesty when I am paying for a service therefore cancelled. I will try another company until I am happy. Update- customer service contacted me and offered to make it right. I accepted the offer and updated the review to good since they are making it right. I will update again if something changes. read more

I just want to say thank you to Greg! He's the absolute best and my pups really like him. At first they were unsure, but since they've been given treats from him, they're on his team. lol Thanks a bunch, Greg! You're awesome! read more

Gabriel did an amazing job, as usual we receive great service from scoop soldiers and their team. The communication is awesome! They do a number one job for our 3 dogs' number 2 business! Keep up the great work. read more

I have been using Scoop Soldiers for about two years now. They are always friends, on time and do a great job. Anytime something has come up that would cause a delay they are prompt with communication. Definitely recommend them! With two Great Danes it's nice to not have to worry about poop duty lol :) read more

This is the worst possible company to use for your pet waste. Not only do they constantly miss poop (even when it's right next to the sidewalk they walk on in the yard) they never show up! For the last month they have been coming once a week, but we have been charged 2/3x a week consistently. We have cameras outside and can clearly see when people come and go. They are coming once a week on Friday. We call customer service to get this problem resolved and they were NO help. Just told us to go to the portal and see what charges don't match up.... When we are clearly stating that none of them match up. So now we are stuck with no solution to our problem and are being charged for a joke of a service. This company is a waste of your time, please please please find someone else. read more

I have 3 pups, which equals 3x the poop in my backyard. I used to hate walking out onto the back grassy area because of all the land mines. Thank goodness I found Scoop Soldiers! They are quick, efficient, friendly & offer great customer service. It is the best money I spend all month knowing that they are on top of maintaining my backyard. This company is absolutely fantastic!!! read more

First time user and Jordan did a great job cleaning up after my three dogs. He was polite and professional and contacted me throughout.

They are reliable, dependable and have great rates! Rain or shine you can count on them to get the job done. My Scoop Soldier is a great guy named Rolman and he does a fantastic job every time! I would highly recommend Scoop Soldiers to anyone with outdoor pets! read more

Thry did a great job! I highly recommend their service. It was very easy to set up and they arrived promptly.

We want to recommend Poop Troops for their great customer service as well as doing a great job at keeping our back yard poop free :) Their service is very affordable and everyone I have spoke with or met has been very friendly. We got a hand written letter from Heather thanking us for our business as soon as we started with them. Wow... what a nice surprise! Poop Troops has changed my husbands and my life by relieving us from having to track down and pick up daily poop from our 2 big dogs. Friends come over and walk out to our pool in back yard and it's nice we don't worry anymore about our yard being clean and poop free ! Thanks to Poop Troops ! read more

so I finally decided to get a poop pick up service after many years of "doing it myself" which wasn't really getting done. Hired Scoop Soldiers to do the yard today and came home to a yard far past my expectations. They literally found the hidden gems my dogs leave. This company is hard working and does the best job!! See you back next week. read more

Super reliable. I am going on 2 years of using them. I can say "I don't even think about dog poop anymore." Isn't that a great way to live??? read more

Scoop is a saver for me.I have to little dogs. I have had two strokes so for me cleaning up is hard.I have never had to worry they shut the gates. Always very nice and polite.I need my babies they are old also so Scoop helps me keep my family.I love this company read more

1st time having this service. Very courteous man who got the job done! I'll be a long time customer and will recommend you to anyone who might need your service! Thank you! read more