Very good people every week same time they call 20 to 30 minutes ahead of time to verify dog is…read morein. They do a good job and walk the whole yard. I cant say enough they are customer friendly people. because of fraud on my credit account they were denied twice but each time they ran it thru and and got paid they called me or asked me any questions I will be with them as long as I have a dog

I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

Aaron and his team do a fabulous job. Prompt and efficient in a major yard cleanup…read more I've already hired them for ongoing service. Personable, great communication and affordably priced. Still amazed at how good the yard looks after just one visit. You can't go wrong!

Very profession, very courteous. They have done a great job. They live my dogs and for that I am…read morethe most grateful.

Quick service, great pricing and quality work. They even had a monthly option available which was…read moregreat. Just one less thing for me to worry about now. I'll definitely be recommending to family and friends.

From the owner: Tired of dodging dog poop in your yard? Let Captain Doody save the day!…read more We’re a locally owned and family-operated pet waste removal company serving Scottsdale and surrounding areas. We scoop the poop so you don’t have to — fast, reliable, and odor-free service. Whether you have one dog or four, we’ve got affordable weekly plans that keep your yard clean and your nose happy. First clean-up FREE when you sign up for weekly service! Book online in 60 seconds or call 1-833-BYEPOOP. Let Captain Doody handle the dirty work — you’ve got better things to do!

I have owned and trained my own dogs for decades. But then I met my match - Charlie M. Wiggles, a…read morerescue with boundless energy and born to run. I was at my wits end and close to rehoming Mr. Wiggles. My shoulders hurt from his pulling. He has no "off" button, is so strong, and runs to meet and conquer any human of any age, any other dog, any front door anywhere - and he's a fence jumper. The text sightings of Charlie M. Wiggles around the neighborhood were embarrassing. Moreover, I was afraid of Mr. Wiggles jumping on an unsuspecting person or child and harming them with love. I bought a Halo collar, but didn't want to misuse it because Mr. Wiggles is the happiest pup I have ever met and I did not want to break his spirit. Then I met Mike Brand from Desert Canine. Everything changed. Mike's training methods are seamless. His knowledge of dog psychology v. people psychology is amazing. Mike trained me to train the dog. Now Charlie has boundaries. If I leave doors and gates open, he doesn't disappear. In the desert or forest, I can walk him with or without a leash. Since he knows his boundaries, he doesn't test them much anymore. I know the Collar sets boundaries for him, but Mike taught me how to effectively teach the boundaries by rewarding Mr. Wiggles for respecting his boundaries instead punishing him (static/shock feedback) for crossing them. There is still so much more I need to do, but I am now confident that my husband and I are becoming the proud dog parents of a well trained super happy pup. Thank you Mike and Desert Canine!

From the owner: At Desert Canine, we are passionate about bringing out the best in your dog using supportive,…read morescientifically-based dog training methods that encourage your dog to think and learn. We teach responsible pet parents how to develop a positive, life-long bond with their canine kid and how to enrich that relationship. Our mission is to share the joys of dog ownership and improve the human/canine connection one owner at a time.

Juan is the absolute best. Always very communicative and does a fabulous job! My yard has never…read moresmelled and looked better. Very friendly and kind hearted, is passionate about his work. You can't ever go wrong with Golden Scoop!!

Juan does a great job with keeping my yard poop free. He is thorough and dependable. I have been…read morevery happy with his performance. On top of that, he is a genuinely nice and upbeat young man. If you need someone to help keep that yard poop free, then this is the guy to call.

I contacted Poopy Do regarding service in July 2022. Service started either end of July or…read morebeginning of August. For at least the first month I can say they were coming out as scheduled, as I checked my dog run regularly. However, in November, my housemate notified me that it looked like the dog run area had not been cleaned recently. I went out to take a look, and it did appear to me that there was more waste than would accumulate from my one Chihuahua in a week. I cleaned up a bit and decided to give it a couple of weeks; with holidays I thought perhaps services might have gotten delayed. However, by mid-December, it still appeared that I was not receiving service. I emailed the company at the email address listed on their site on December 17. I did not receive a response. 2 weeks later I checked and the dog run was still filthy. I tried to call them and no matter the time of day, I just get asked to leave a voice mail (I believe the mailbox was full) or "sent to a representative" and then disconnected from the call. I emailed again on December 26, asking for a refund for 3-4 weeks' worth of service fees, a confirmation of cancellation of service, and a confirmation that no further funds would be withdraw. I did not receive a reply, and charges continued to my card. At this point, I wrote my initial Yelp review and filed a complaint with the BBB. The BBB closed the complaint, stating they never received a response from the company. One of these two finally triggered a response from them, however. Please note that items in quotes below are taken directly from the email communications I received from their public email address, info@poopydoo.com: The header of the email read "Official Notification to Cease Desist & Remove All Social Media Reviews Posts & Complaints per Libel Slander Defamation Harassment & Extortion Agreement Terms" They claimed that the photos that I provided to the BBB were fraudulent and were "from many months ago." The two photos that I sent with my complaint are still on my phone, and were dated in November (when I was first alerted to the problem) and December 2022. They demanded that I remove all negative complaints by 9pm that day (January 12), and (not or, but AND) agreed to an "upfront $350 Admin Processing Fee". A refusal or failure to do so would be considered "agreement to FULL Financial responsibility, including...an upfront $350 Legal Processing Fee plus a $25 Daily Verification Service Fee until it [the reviews] is removed. They stated that any disputes or chargebacks initiated with my bank or the card processing center would result in a "$50 Credit Card Dispute Processing Fee". Lastly, they stated that a failure to do so would be sent to their attorney and that "any unpaid fees plus interest will be added as an additional lien on any and all properties, vehicles, boats, etc. (owned, rented, leased, etc.) as well as will be reported to all three credit bureaus (Equifax, Transunion and Equifax) and released to our Collection Agencies for collection as current and/or new addresses are transferable." I replied to this message. I offered my opinion on the company's statements, and reiterated that they confirm cancellation of my account and that no further funds would be withdrawn from my card. The following day, after "speaking with counsel", they claimed that what I was doing was "extortion and unlawful", but that were advised to make a one time settlement offer. The terms of that offer were: "1. Immediately Remove All Reviews Posts published on any medium and platform 2. Withdraw in its entirety your BBB Complaint and any other complaint(s) thereof 3. All has been resolved satisfactorily and that no further action of any type is needed or will be taken (including by not limited to social media and so on) 4. Send Email verifying all has been done 5. Amicably both go our separate way agreeing not to bad mouth each other in any form" This was sent to me on Friday, January 13, and received around 2:38 PM MST. They requested that I reply to this by 5:00 PM the same day. Given that this could, according to their own statements, result in a potential lawsuit with me as defendant, I responded and let them know that I would review the offer, and that I would not be able to respond before the requested deadline as I also wanted the offer reviewed by legal counsel. That occurred today. Based on advice from my phone consultation with an attorney, I will not be accepting the offer. Nor will I be removing my review, as I believe wholly that what I have laid out here is truthful to the best of my knowledge, and a large portion of it simply restates the company's own communications to me. If those terms are taken as a negative by the reader, know that you are just reading what the company's policies are, in their own words.

Dont do it! Good luck if you do. Heard every excuse in the book, even blaming us when we have…read morecameras, as to why they don't show up but we hung in there over a year fighting the battle... trust me not worth it!!! Now I'm being threatened of legal means by the company owner to remove my review

Alex is the best, leaves our yard clean there is no lingering scent of dog doo doo or urine…read more They got their shit together

They are so efficient and kind! Alfonso is the best he is very kind every week! This works so well…read morefor us, it was hard to keep up on our yard with our busy schedules and the price point is on point!

Aaron is very rude and he did not do the Job he promised regarding my home cleanup of my two…read moregreyhounds. He left multiple piles of waste on my side yard that he said he couldn't see at first. He refused to come back out and finish the job. I do not recommend him and he hung up on me when I asked him about these details. I will be disputing the charge on my credit card. Very unhappy.

I had Aaron from Super Scoopers out to service my yard today. Our family is very busy, like many of…read moreyou, and with my work schedule, I travel quite a bit. My poor yard has suffered because of it. After Aaron had finished today, I took my dogs outside and I was AMAZED! My yard looks like I've never had dogs back there in the first place! My yard is clean from all of the dog waste and doesn't have any of the yucky odor anymore. I am very impressed with Super Scooper! I will have this service weekly, from now on...no question! Aaron has made payment very easy with Zelle along with several other simple options. Great attention to detail, very friendly, easy and frequent communication to let me know when he's coming and going. This is a PERFECT service for our home and family. HIGHLY RECOMMENDED!!! You won't be disappointed!

They were great, effective, efficient, and sent pic of closed gate to make me feel secure. Great…read morepeople.

Wife and i are very busy people and decided to add a few services to help us get on top of our list…read moreof chores and to free up time so we can go out together after a search we decided to go with A to Z Poop Scoop because they offer weekend services and noticed that they said they text before every service and take pictures of closed gate when they leave which is great because our dogs go in and out all of the time through the doggy door and worry they would get out. Well im very impressed with A to Z Poop Scoop and with Eric our service person. We had a lot of (dog evidence..lol) in our backyard and he was here almost a full hr. I went back to inspect and he didnt miss anything and im picky. Plus he rook photos of the gate latch proving it was shut. I was so happy i gave a 20.00 tip on top of the bill. If you are consisering this company you wont be disappointed. I look forward to a long relationship with them and the extra time they allowed for me and my family to enjoy with each other. Thanks again Eric we really appreciate you.

Above and beyond my expectations! The Poop Fairy serviced my backyard today for the first time and…read moreI am extremely happy. Tyler did an amazing job! I have 2 large dogs and he got my yard super clean. Not one turd left behind, even in the surrounding gravel. No more worrying about having energy after a long day of work or my back pain while picking up after my dogs. Great customer service, friendly family-owned business, good communication, and great pricing. I am grateful for their service. Sign up... I highly recommend them!

We have had Poop Fairy service since Oct of 2024. For the most part, service has been satisfactory…read more Technicians have been later than the prescribed 2 hour window numerous times...or have arrived way outside the scheduled parameters. The local franchise owner is very polite but apparently overwhelmed or overworked within her normal job. We have had scoop service for three small dogs. Two weeks ago one of our dogs passed away. I notified the owner of this and told her would pay full price (obviously) for the next day's scoop but after that please only charge for two dogs. No problem right? Until the following week and I get the three dog invoice. I contacted and requested a new bill. After several emails, and seven days, I still don't have a corrected bill and am getting late notices. Today I paid the full amount and canceled service. Too many issues stacked up. Billing, scooping too much rock out of my yard, late or three hours early, not spraying deodorizer. I will say they never left the gate unlocked and always left treats for the dogs.