My written instruction to Grace from Doody Defense Pet Service were to let my two dogs out first…read morething in the morning and feed them around 8:00 a.m. I had also asked Grace to keep me updated regularly and repeatedly asked her to call me, at any time, if anything went wrong or if she had any questions. As of 9:45 on the first morning of my four-day vacation, I had received no communication and had not received an alert on my phone of motion in my dog yard. I texted Grace but received no response. I then tried to call her at 10:00 a.m., but there was no answer. A few minutes later, I received an alert of motion from my front doorbell. The doorbell camera showed a Sheriff's deputy knocking on my door. I called Grace again, but again, no answer. After a while, I got a call from Grace, explaining that she heard a "screaming" sound from my dogs and that she had locked herself in the guest room and called 911. I reminded Grace that, when she had come to my home two weeks prior, I told her that my dogs had learned to howl from neighborhood coyotes and got them to howl so she could hear them and not be surprised if they howled while she was staying with them. She told me she had forgotten. I then felt I had no choice but to return home immediately, forgoing the rest of my vacation and forfeiting hotel and jet ski rental deposits.

Adam and Doody Defense installed our doggy door and did a Incredible job, ever though I needed it…read morein a awkward place. And he was the nicest easiest to talk to person. I also see his amazing work in our community regularly. Anthem is very lucky to have you !

I have not had an easy time finding a pooper scooper for my beautiful red Australian Labradoodle. I…read moreactually started my search on Yelp and found that it was quite expensive to get a weekly "scooping". I ended up hiring a nice guy who unfortunately went out of business. Kyle from Poo Happens is really great. She owns the company and is a veteran. She goes way out of her way to do an amazing job each week. Not only does she scoop the poop, she brings a really long hose to get across the backyard to wash it off when she is done. I highly recommend Kyle and Poo Happens.

Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

Aaron and his team do a fabulous job. Prompt and efficient in a major yard cleanup…read more I've already hired them for ongoing service. Personable, great communication and affordably priced. Still amazed at how good the yard looks after just one visit. You can't go wrong!

Very profession, very courteous. They have done a great job. They live my dogs and for that I am…read morethe most grateful.

Always a great service provider! Timely. Good work, very attentive to my household and pet's needs!read more

After a medical issue we were behind in cleaning up after our dogs. The people at Poop Finders were…read moreexcellent from the first call to the actual service. Outstanding customer service, great job on our one time clean up and very reasonably priced and friendly! Five stars in all areas. I would definitely use their service again.

They were great, effective, efficient, and sent pic of closed gate to make me feel secure. Great…read morepeople.

What a great company and service. Eric is always prompt and friendly. I very much appreciate the…read moreheads up text that they are in their way and the confirmation photos that the gate is closed when they are done! They also do a very thorough job. I don't think I've ever found a spot they missed! That to me is most impressive having used other services elsewhere in the past.

I have been on a biweekly plan with this team for multiple months. I have never had any serious…read moreissue until this past week other than them leaving my gate unlocked when they leave. Which is no big deal, I can lock it if they forget. Their plan is set up so you receive an automated text message when they are going to be in your area to clean up your backyard. It is usually a 2 to 3 hour window of time, which, as we all know in most service industries, is a tad bit frustrating, but they are usually great about letting you know when they are 10 minutes out. With that said, when I know they are coming that day, I try to stay within a five minute range of my home so I can be home to unlock the gate for them. I live in old town Buckeye, and do not leave my back gate unlocked because people like to steal dogs. Yesterday I was told their son was coming between 3:30 PM and 5:30 PM. I left my house to go to the bank down the road and planned on grocery shopping at the market down the street. It's like a five minute drive. If I were to receive a text saying they were 10 minutes out, I could make it home within five minutes to unlock the gate for them. While I was back home, I received a text saying the gate was locked. I looked out my front door and nobody was there. I decided to call and I was informed by the owner that her son had attempted to come by and clean up the poop, but the gate was locked. Sarah, the owner, told me that her son did not have service in my area at that time but she would try to get him to come back at the end of their rounds. I told her that was fine. I never heard anything back. I texted again a few hours later to get an update and she asked if they would be able to come first thing in the morning. I usually work 12 hour shifts on the weekends starting at 7 AM, and she asked if he could come by at 8 AM. I told her that was fine and that I would adjust my schedule accordingly to allow him to come in and clean. By 8:40 AM the next day, nobody had shown up. I texted the owner to inform her, to which she replied that her son's alarm did not go off and she asked me how much longer I planned on being at the house. I informed her that I needed to leave and would not be home until about 7 PM. She asked what time I leave the house Sunday morning, to which I replied before 7 AM. She asked me to try again Sunday morning, to which I replied that I would rather not adjust my working hours and come to work late again in case he did not show up again. She offered for him to come Saturday evening, which is frustrating because though I work long hours, the time I am not spending at work, I like to spend with my family. We go out for dinner on weekends. I informed her that I was not impressed with the lack of communication the last few days and wanted to be removed from her route. I asked her to remove my banking information and we could just go separate ways. This is where she became rude and accusatory. She said that it was my fault because her son showed up and I was not available and the gate was locked. I can understand that, but I never received any text message indicating they were nearby or that I was next on the route. Which is some thing they always do. I'm assuming this is due to the fact that the child was not getting service, however, she was blaming me for her son's lack of service. Screenshots are attached. This company has their children working for them, and as a result, there is a lack of accountability on their end. I guess it is to be expected when you have teenagers working for you over the summer months. I shouldn't have to adjust my entire work schedule around a child that decided to sleep in on Saturday morning. Period and I should not be blamed for their lack of adequate service providers when they are running a business that requires adequate cell phone service to successfully function. My suggestion is to look elsewhere. Maybe have your neighborhood kid pick up the dog poop, it's cheaper, and probably just as reliable at this rate. Side note: I did also have an issue with her son the prior cleaning, I went outside while he was cleaning a few weeks ago, and asked if they could move me to weekly rather than biweekly. He told me he would inform his mother. They never showed up the following week. Sarah states that it is because he told her and she forgot, but I am pretty confident that he just simply forgot to tell her and she is taking the fall. Again, gotta love teenagers.

Above and beyond my expectations! The Poop Fairy serviced my backyard today for the first time and…read moreI am extremely happy. Tyler did an amazing job! I have 2 large dogs and he got my yard super clean. Not one turd left behind, even in the surrounding gravel. No more worrying about having energy after a long day of work or my back pain while picking up after my dogs. Great customer service, friendly family-owned business, good communication, and great pricing. I am grateful for their service. Sign up... I highly recommend them!

What a great decision to use this business instead of having to waste my time cleaning up the yard…read more Sure, I can walk my dog once a day, but not every time she needs to go out. And really, the cost is almost nothing when you think about the service provided. Thanks guys for taking care of everything!

From the owner: Dog-Gone Pet Waste Removal is your local source that provides a thorough cleaning of your pet's…read moreoutdoor bathroom areas, or even litter boxes. We do this utilizing green, non-toxic products that will never endanger you, your family and of course, your pets! We provide exemplary service with a simple cost menu. We scoop the poop and take it with us, at no additional charge.

Great company! Reliable and affordable and they do a great job! Highly recommend them for your…read moredoggie needs.

Incredibly on task! Kind professional people that respond timely and do exactly what they say…read more Lovely people that you would invite to your home.

This place is amazing. It is a drive for us but the experience we had is worth it. They cared for…read moreour pup and explained everything. The tech Elena and Dr.Waller took their time with our Girl. They are very gentle and caring. We have been to many different offices since moving away from the valley and this by far is the best. The communication is so important along with the way people handle your babies, We will be back. Well hopefully not.... but if we have to go back to vet they are who we want to see, so they better not go anywhere...lol Thanks guys for actually listening and caring for our girl.

Took my pet to have shot and check when asked about teeth cleaning the suggestion was to try vet…read morerecommended rinse from Amazon. My little so was so smart she would not touch it. When asked about the coupon and honoring that coupon their response was no they would not honor it as I needed to make appt by end of February. When I asked to speak to manager, which I have done 3x over and sent emails never once has the manager responded only her assistant telling me no they will not honor the coupon. Dr. Waller is great it is front desk people not doing their job, Thus far no one has reached out besides the front desk gal. I feel if u cared I would have had a phone call by now. Especially since I have been with u all for about 16 plus years