Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I highly recommend NOT going to this place. They overcharge for parts and labor. You are better off…read moregoing to a dealership.

I've been coming here for a long time, but probably forgot to check in ... The service is good,…read morealways friendly and helpful; usually I don't have to wait when I go in the mornings or afternoons. As oil changes go, the people working there are professionals and will always ask before adding or replacing bits and pieces. Often they will give a discount if there's a special going on, even if you didn't have a coupon,and the prices are usually good. I haven't had any problems or issues taking the truck in for regular service needs

I've been visiting these guys here since I moved here 7 years ago, they do all my vehicles lubing…read more For what they do, they are always friendly and helpful. I have challenged them in the past and they have offered solutions but they are limited to some services. They usually get me in and out pretty quick. I guess I'll keep coming back until I win the lottery and can have someone chauffeur my fat a$$ around

I recently had an excellent experience with Sun Devil Auto while passing through Mesa, Arizona,…read morefrom South Carolina. My starter went out, and I was in a bit of a bind. I called Sun Auto, and they quickly provided me with a quote and even recommended a wrecker service. To my relief, the wrecker arrived within 30 minutes! By lunchtime on the same day, they had diagnosed the issue and informed me that my head gaskets needed replacing which is why my starter went out, since it was dripping oil on it. I was impressed with their pricing, which seemed very fair after I consulted my brother, who has experience in the automotive industry for the last 25 years. My representative, Samuel, was extremely nice and friendly. He was very knowledgeable and made the entire process smooth and stress-free. I asked them to expedite the repairs, and although they initially estimated two days, they surprised me by completing the job by the afternoon of the second day. Their efficiency and customer service were top-notch. I highly recommend Sun Auto for their professionalism, affordability, and quick turnaround time. Thank you, Samuel, and the team for getting me back on the road!

I took my truck to this shop because of a driveline vibration. I was told my entire driveshaft was…read morebent and needed to be replaced at a cost of about $1,400. Wanting a second opinion, I took it to another mechanic who inspected the truck and found the driveshaft was not bent. The issue was simply that the driveshaft was out of phase/timing and only needed an adjustment, which cost me about $100. The adjustment completely fixed the vibration. Based on my experience, I would strongly recommend getting a second opinion before authorizing expensive repairs here. I was nearly charged over $1,000 more than necessary for a problem that did not require driveshaft replacement.

We have been taking our vehicles to Mercie J for a few years, and we are always delighted with the…read moreservice. When you walk in the front doors you are welcomed by Adel and David like old friends. The technicians are outstanding. The last service we figured we needed a new transmission, but they checked out the vehicle and solved the problem at a fraction of the cost. They worked past their end of day to give us our vehicle for the weekend. Over the years we have used many repair shops in a few different states and without a doubt Mercie J has been the BEST.

I'm guessing 4.6 is about as good as it gets on Yelp. If so , that fits, because Mercie J is…read moreGREAT. As a woman, it was refreshing to have an honest conversation about my vehicle and obtain some salient advice without being placated or patronized. This team of professionals is knowledgeable, accommodating and very efficient when it comes to auto service. I couldn't be happier with the work they did on my Sprinter van (oil change only, but somehow they managed to fix a tire sensor too) and the price was entirely reasonable. I would highly recommend them to anyone looking for an honest auto technician. I almost want to not post this, as they are very busy already - they're kind of my secret. : ). But my sentiments are genuine... they rock! You simply won't find better than Mercie J.

Great response in getting back to you with issue and costs. Got the job done fast! Thank Youread more

Staff is knowledgeable and friendly which is great, as well as service. Prices are very reasonable.read more

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

This has to be the most incompetent, unprofessional mechanic shop in Arizona. I brought my car in…read morefor a simple front engine mound, front struts and asked if they can check the oil level because I just had my oil changed last month and it's saying the level is low. This should've been a one day job after they got the parts but they had my car from 6/22 - 7/1 due to their complete incompetence. The day the job should've been done I started sensing they messed something up because I got a text message at 1030 stating the job was done and they were wrapping up. Cool, I'll be expecting a call in an hour or so. 1:40 comes around, no phone call so I call them. Give me some BS about they need the alignment and they only have one lift and they've been booked all day. Call back at 4:40, they tell me they are waiting for someone to test drive it. Call back at 5:40, close to closing and I'm told it's ready. Come in as I'm paying, over $2k mind you, Bryan asks if I'm aware of the light that's on. I tell him no because no one has called me about anything. I assume he meant the low oil level light that was on and it was no big deal. Walk out to my car and my check engine, engine malfunction, low oil pressure, red oil can and my console screen telling me to pull over immediately is all lit up. I go get Bryan, he comes out and looks. He says it's not a big deal and that it's safe to drive. A mechanic.....is saying it's safe to drive with all those warning lights on. I ask him if it's safe to drive and unbeknownst to him I'm recording this entire conversation on Facebook voice messenger and when he says that the shop will be liable for anything that happens if I drive off I figure okay, I'll drive it home and bring it back in the morning after I work. As I'm leaving trying to turn left on baseline I almost get tboned by a jeep because my car will not accelerate. Take it back, livid, and leave it with them because what choice do I have? Days go by and we have to practically beg them to keep us informed. I can't work without my car and because of them I'm out over $2000 in lost wages. Throughout this they try and tell me it's my fault because I wasn't keeping up on oil changes and that's causing issues. I have receipts for every oil change I've gotten and the miles put on the car between them, don't tell me I'm not keeping up on my oil changes. After a week and clearly everyone and their mother that works at this joke of a shop they found the problem: the incompetent moron who worked on my car connected the wire harness wrong and it was causing my car to go into limp mode and light up everything on my dash. Over a week it took them to figure this one out. They probably could've opened up ChatGPT, put the issues in and gotten a result faster. I'm not a mechanic but I feel like if a car was working fine when it was brought in and after we worked on it it was quite literally undriveable I would triple check every. Single. Thing. I did to said car. I would keep the customer informed multiple times a day on what was going on instead of making them feel like they were completely forgotten about. Clearly these guys didn't care enough to do so. Don't EVER take your car here, they will screw up your car and not even care enough that you are out of work and costing you your livelihood. 10 days my car was in that shop. 10 days, for something that should've taken one and that's being generous, all because of their complete incompetence. Side note: not all Christian brothers are trash, my sister took hers to the one in San Tan Valley and they were amazing. This one is just horrific and they will be getting reported to the BBB and the AG. I am honestly astounded at how awful this place is. Update to their reply: I'm the primary on the account and your shop made next to no attempt to contact us regarding any issues until we gave them attitude about the lack of communication. As regards to the car being repaired safely before it's turned over to me to drive is that why I have your mechanic on audio telling me it was safe to drive with all those lights on?

Great efficient service with friendly staff and fair pricing! Shoutout to James, Nate, and the rest…read moreof the team!

Decided to break away from corporate chains to support a smaller business. Just what you'd expect…read morefrom unprofessional shop employees. Should have have read the one stars reviews first haha. Jokes on me! Keeping grease off the interior and filling the oil just below the minimum on the stick is really risking your business name. Photos below. I respect mechanics, it's a challenging profession. This type of simple neglect is what gives them a bad name.

Great local family business. Jeremy, Stan and Kristina always take care of me. I hope my car…read moredoesn't break again anytime soon, but if it does I'll be back. Great prices and service every time. Thank you!

Took my car in for diagnostic due to clatter in engine when first started. Paid for diagnostic but…read morewas told warranty would not pay for repair. They put things back and I picked up car, and not only the clatter but now more rocker arm noise than before. I removed rocker arm covers off found 2 rocker arms with too much clearance in them from them having removed rocker arms. Was told that they had not removed them but I know they did. I got valves back out to get clearance right put back together runs good. Called Mesa Auto Works and told them of the problems and they denied everything. They had quoted me $3,400 for repair but checked with other shops and was told upto $2,300. I will not take another car there for repairs. Bill N.