Great personalized service. Their carpeting is gorgeous and…read morethe have a great selection of wood, vinyl and Vinyl Plank flooring. Unfortunately they no longer carry tile at all. Thank you. We're very pleased

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Have seen company vans for this company in my area, and wanted to contact them to get an estimate…read morefor floor work... BUT THEY DO NOT ANSWER THE PHONE. 'Have been calling since last week, but no one is clearing their voicemail. 'Am wondering if it's worth the time to drive there to leave a sticky note on the front door.

Complete floors did a spectacular job redoing the linoleum floor in my kitchen! Ben is a one man…read morearmy and was super friendly & professional. He made sure to wear a mask while in our home. Thank you!!!

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Very helpful and kind enough to direct us to another business who would carry the small quantity of…read moretile pieces we needed.

The store has a spacious layout providing almost anything you need for a home project and…read morebeyond-but the garden area is what caught our attention. It's impressive and has a variety of features, including a large koi pond, diverse houseplant section, cactus and succulent greenhouse, tropical house, and a striking statue and fountain area, making it a delightful place to explore and relax. We found ourselves strolling through the garden before we focused on the gift we were searching for. The garden staff offered a welcoming atmosphere and a wide selection that would keep me-if I lived here-coming back frequently.

Great Selection and Local Charm Pierson Building Center…read moreoffers a wide variety of lumber, hardware, and garden supplies, plus unique items you won't find at big box stores. The staff is knowledgeable and friendly, and prices are fair for the quality. Unfortunately, they didn't have everything I needed this time, and I wish they carried more bulk packages in the hardware section--smaller hardware stores often have the 2-packs I was looking for. Still, it's a great place to shop locally and support a long-standing Eureka business.

I have never had a bad experience with Hensell Materials, delivery's are on time and personnel are…read morevery buisiness like ... They are my go to place for building materials and landscape products ... Had a guy order the wrong block for a project and they had no problem exchanging to the correct product ...

Needed some field chalk and they were amazing and getting it for me asap. I would recommend them…read morefor any of your needs

Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.

We had our old wood stove replaced for a more efficient one and new pipe also at the same time…read more Mendy at North Coast Chimney was very accommodating and worked with us with our budget. The staff was friendly . Thank you ! Joe and Kaye

Northcoast has been so helpful through the inspection, show room and soon the installation of our…read morenew gas fire place.

Great bunch of people. The only place to shop. Friendly, knowledgeable staff. Really, the only…read morecontractor lumber yard in Northern California. They provide accurate material takeoffs and even have a D-size plotter to print plans. These guys are serious about construction. They stock everything I need. They even expanded their plumbing inventory to help with the recent closing of the two largest plumbing suppliers in the area. Smart move. On-time deliveries are loaded correctly. The first thing you need is always on top. These guys care. BR

Professional Helpful Staff! With their help always come out of store with what I need and looking…read moreforward. Great variety of wood products and good quality. Thanks!