Great company and service. I often have last minute jobs due to having several furnished rentals with short term tenants. Carpet Depot keeps measurements of all these places, so carpet, vinyl, laminate, and/or hardwood is easily chosen by me and installed by them. The entire crew is honest and dependable. Twice, they've totally completed the work of new flooring in an empty rental with all my decisions made over the phone when I was out of the state! When we built a new home, we didn't hesitate, Carpet Depot did all the flooring. read more

Carpet Depot is amazing! They have done multiple projects in our house. They use quality products and have fair pricing. They are pleasant to deal with, ethical and honest. Highly recommend. read more

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I considered utilizing Carpet Depot a few months ago for a large job as my property management company uses them. I'm a remarkably tolerant person, but the snark, condescension, and impatience were unacceptable even for me. And we hadn't even gotten to the measuring yet. I went with a competitor and the process was smooth and collaborative - the way it should be when a company wants one's business. read more

Local, family owned been in business for 40 years. Debi knows floors. Their products are superior. I just put down the Mohawk floor she recommended. Real quality. Thank you. -Benny read more

Carpet Depot - bedroom Mohawk floor - Flooring Near Me - Eureka, California

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Very courteous and professional business. We purchased EVP flooring in January for our master bedroom and when our installer canceled on us, they were able to recommend another contractor who did a great job. Will definitely use them again. read more

Carpet Depot - a hardwood floor in a kitchen - Flooring Near Me - Eureka, California

I recently had new carpeting installed in my living room, dining room and both bedrooms. I want to acknowledge an employee of yours that did the work. I was fortunate enough to have had Kevin. This young man was polite and professional. As I wasn't staying at home when the carpet was being laid, Kevin called my Sisters house ( where I was staying) almost every day, keeping us informed on his progress. When I was finally able to go home and walked into the house, I was extremely pleased with the outcome. Kevin did a wonderful job. Since I'm elderly and disabled, Kevin even went as far as to move my refrigerator back into its spot and also, a big heavy dresser back into the bedroom. Prior to putting new carpeting into my home, he had done my Father's house which we recently put on the market. That is how I became aware of Kevin. I will end this by saying that good employees are hard to find. You struck gold when you hired Kevin. Thank you Carpet Depot for having an employee such as Kevin. When the need arises again, you will most definitely have my return business. Linda Lynes Eureka California read more

We got brand new carper 5 or so years ago on our rental. Now we see sides that are pulled up from the wall, seams splitting and unraveled carpet in corners. I know 5 years is a long time, but this is ridiculous. We will not get carpet from this company anymore. This kind of stuff is all over the house. They have lost a good customer. read more

Carpet Depot - Flooring Near Me - Eureka, California

The owner's son removed the old carpet and installed new carpet in 3 bedrooms. After rolling up the old carpet in one bedroom, he left a big mark on the freshly painted wall when the rolled up end rubbed up against the wall that I didn't notice at first. A neighbor came over after the old carpet was removed and asked for some of it for her goats. It was enough that I should have received a reduction in the dump fees. He left a number of small holes at the base of the wall while installing the new carpet in the master bedroom. In the master bedroom he did a sloppy job at the door entering the bathroom. It overlaps the floor plate and I notice it each time I leave the bathroom. I would not recommend to family or friends. read more

They do not stand behind the product that they sell. They do not stand behind their customer. Dont waste your money here. Youre not appreciated. read more

Carpet Depot - Flooring Near Me - Eureka, California

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The Victorian Inn and Redwood Suites have used this business for 20 years and their product, pricing and customer service is outstanding.

I had a previous owners bid by "JR" in hand and was ready to purchase. The front desk woman on the phone was abrupt and kept insisting this was Carpet Depot I had called. I said yes and the sales person was "JR". She refused to send anyone out to measure with samples until I walked in the door. I do not drive. I was ready to buy. They lost a sale of three rooms. This place doesn't have enough competition so they pick and choose their customers based on who doesn't need much service at all. Heaven help a person who needs someone to come out and measure and bring samples because they are disabled. This place stinks. read more

We love the professionalism and quality they have to offer! Classy, clean show room and they know their products well and explain clearly. We have used them for our personal home and rentals and are impressed each time. It's refreshing to find a business that actually stands by their word and shows up when they say they will. Thank you! read more

We regularly use Carpet Depot for floors in our rental units. They have a great selection of carpet and vinyl in stock and they always have the best prices (in comparison to Eureka Floor and Carpet Express). The install always looks great and the staff is very professional and helpful. Never an issue.... not even one! read more

Our go to location for ordering in Marmoleum, linoleum, or having carpet installed. I have used Carpet Depot many times and my customers have always been happy with the results. read more

A true family business that came through for us twice! I could not be happier with the work that Carpet Depot did for my old house in Arcata. After a rough decade of hard renters, my poor house needed a lot of love. Carpet Depot worked with me while I was out of the area to replace the carpet in 3 bedrooms and the living/great room. They were professional, timely and skilled. Based on that performance, I called them back to install new laminate in the kitchen and back bedrooms. They went above and beyond, even taking the time fix the imperfections in my floor to complete what can only be described as an absolutely professional job. This family and their employees clearly takes pride in a job done well and a job done right. I will not hesitate to use them for future work. Thank you Carpet Depot! read more

I've been buying from carpet depot for years now for personal and for work jobs. Always friendly, a great selection in all price ranges. We bought flooring for our home 3 years ago and picked because the quality and price were better than anywhere around. We have gotten so many compliments on how the houses floors turned out. I've also had amazing luck on their close out remnants for small jobs. Extremely knowledgeable, friendly , and helpful every time . It's my first stop for flooring and if you know me I'm the shopper of all shoppers. read more

They installed carpet in my house and left a big visible seam with a gap between the two carpet parts in the middle of my living room. One worker came out and said they flipped the carpet pieces and the two naps were going different directions making it look two different colors. Woops...When I complained they flipped the pieces and then left the big gap. I called again. The owner said they had to leave the gap/seam there and I just didn't know carpet mechanics. This is the third carpet I have had put in this house and I have never before had a seam down the middle of the living room. He just wanted to convince me it was normal and I just didn't understand. Being a female and all...... Taking them to small claims court but having someone else repair the carpet. Go elsewhere! read more

I couldn't be any more happier with the carpet we chose and the wonderful service we received. From start to finish everything was professionally handled and prompt with no surprises. They have a big showroom with plenty of options to pick from (carpet, hardwood, vinyl, etc.) and they work with you and more importantly, your budget. It was great dealing with Janeen at the showroom. She was patient, gracious and taught us quite a bit before we made our decision. We were also very grateful as she really did her best to get us all setup because we were in a bit of a time crunch. I also cannot say enough about the crew that came in and installed our carpets -- they were FANTASTIC! Hardworking, courteous, and fast but VERY thorough (especial thanks to NATE). They did a clean job and it was not necessarily an" easy" install with our funky stairs and patterned carpet. Anyhow, as we get situated here in Humboldt, I'm glad to see locally owned businesses like this. Fair prices and good product. Happy to recommend them to anyone, especially new comers like us! read more

I used these guys to install some carpet in apartment rentAl. I went with a carpet that was very durable and remember three were elephants trampling on it in the add. It has held up well. I plan on using them again for the next unit that becomes vacant to replace the carpet read more

I've never been treated so rudely by a professional business. I visited the store twice with questions about my residential floor job. The customer service was perfunctory, but not friendly. After asking several questions about pricing, I formulated a rough budget before the owner came and measured. His customer service demeanor also left much to be desired and his estimates did not match what the store had quoted. After still pursuing the install and purchase (was going to spend $2,500), I exchanged an email with the company (was routed to yet another customer service agent). I politely asked a few questions in one email and requested to schedule on a certain date; they responded that they were "respectfully pulling their bid." This is the first time I've EVER written a Yelp review b/c I'm so completely shocked by their unprofessional behavior. I understood they thought I was a pain, but I still pursued the job b/c it's my right to ask questions about prices - $2,500 is a lot of money - I don't know what else those women in the store are for, if not to ask questions about products and prices. I am also a local business owner and was polite and professional in all my communications. I cannot believe how much of my time was wasted by dealing with Carpet Depot. I hope others don't have the same experience. I don't know how they're still in business. read more

Beginning with the search for new flooring all the way through to the final selection process and subsequent installation, all the employees associated with my new flooring were courteous, friendly and very customer service oriented. Janeen Rodriguez and Don showed great patience, professionalism and expertise in answering questions regarding the many choices available to customers this day and age. Mike and Warren installed the floating floor and were equally professional and conscientious about getting it done right and in a timely manner. I highly, highly recommend this company for all flooring needs. They are great people to work with!!! read more

Cheyne and Chris did a great job on my house. Hardwood floors throughout the entire 2000+ st ft. Always on time and very pleasant to work with. As I was living there while the work was being done it made it harder for them but they always worker with me on the timing and without complaint. Great looking job, very pleased with the process from start to finish. read more

I had Andrew and Vern install 1600 sq feet of Burke's Luxury Vinyl Plank flooring in my entire home 1 1/2 years ago. They did a beautiful job on the installation and I was very pleased with the service I received while making the purchase. Janene helped me in the store. Basically I had the Burke's LVP in my home where I previously lived and wanted the same pet friendly flooring in my new home. She was very helpful and the guys did a fabulous job. It was during the holidays and they were busy so I did have to wait, but it was better install than in my old home from someone else. I thought I had left a review previously but had not, guess late is better than never. I recommend them and their service. Janene, Debbie, Christy, and all of the staff are very friendly and give you their undivided attention. read more

Well I went in to look and maybe purchase carpet. Could have had better service. Ended up going else where. Very pleasant and received a better deal. read more

Picked up over six hundred square feet of waterproof plank flooring. Some product was damaged, but they made good on the order. Staff was knowledgeable and courteous. read more

The service at Carpet Depot was great. We were shown the best choices as for what we were looking for. Very helpful and and knowledgeable of their products. The installers were efficient and professional. They cleaned up after the installation. Thank you Carpet Depot for such excellent service read more

I am in town from Sacramento to help my dad get a few things done at my grandmother's house. First on the list was carpet. We were referred to Carpet Depot by a family friend. The estimator came out to the house at a time when I could not be there & my dad was called into work. By elderly grandma was very sick & distraught, the estimator made my grandmother tea & brought it to her on the couch. At that moment we knew we didn't need any other estimates but that we were going to go with this heart warming company! When the guy came out to install the carpet, he also, was very wonderful! He did his job promptly, correctly & was very wonderful to talk to. His name was Pete, and we called the office to make sure we got Pete as our installer for the second day of installation. If we could have Pete to do all of our handy work at the house you better believe we would! Carpet depot is lucky to have an employee like him! I would recommend this company along with Pete to anyone that needs carpet! Very very impressed! read more