Great personalized service. Their carpeting is gorgeous and…read morethe have a great selection of wood, vinyl and Vinyl Plank flooring. Unfortunately they no longer carry tile at all. Thank you. We're very pleased

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Carpet Depot is amazing! They have done multiple projects in our house. They use quality products…read moreand have fair pricing. They are pleasant to deal with, ethical and honest. Highly recommend.

I considered utilizing Carpet Depot a few months ago for a large job as my property management…read morecompany uses them. I'm a remarkably tolerant person, but the snark, condescension, and impatience were unacceptable even for me. And we hadn't even gotten to the measuring yet. I went with a competitor and the process was smooth and collaborative - the way it should be when a company wants one's business.

Great guys, great job. Paid attention to every detail…read moreRefinished our bamboo floor. Highest quality work and professionalism

I really wish I could recommend this company, they're very personable and I enjoyed talking with…read morethem. Unfortunately, their work is very amateur and they don't have the ability to do any better. They refinished a very large hardwood floor in my house and did a very poor job. My floor now has thousands of little marks from the drum sander all over the entire floor. In addition, the finish never leveled before setting up and there are finish streaks across the entire floor. The company owner was very nice and agreed with me when we both reviewed the work, but said if he were to re-do the work, it would still look the same. He said he would make a reasonable adjustment, but never did. He won't answer his phone and it's been months since we talked. My only recourse now is small claims court. Save yourself the headache and disappointment, find someone else, or just do the work yourself. It will turn out much better and you'll save a lot of money and time.

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.

They did our kitchen with the tiles that we picked. Great people to work with and very friendly…read moreand honest. Awesome job, well done ,to our satisfaction. Thank you! Carbondale Ceramics. And Family .

They worked endlessly with us from picking tile for our 3 bathrooms, to completing the…read moreinstallation. It's beautiful and would recommend every time!

Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.

They are so professional and personable. I've gotten two sets of cabinets from them and their team…read moreis easy to work with, timely, and the cabinets are beautiful and affordable. Very fine workmanship for a decent price. After they install them, I always feel like I got a greadeal.

We've always received the best service from Cabinets by Andy over the years. They've helped us…read morebuild out additional cabinets in our home to match our current setup, and made themselves available to help us restore cabinets when we've damaged them. I wholeheartedly recommend them!

Bingham Tile did a fantastic job on our shower!! The quality is outstanding and the pricing was…read morevery reasonable! They did the glass blocks that I wanted (not a lot of tile companies in this area that will do that!). We are very happy with our new shower!!! I highly recommend this company!

Nick is so detailed with each step! We couldn't be happier with our shower and vanities!!read more