I can't say enough good things about Josh and his team at Karges Flooring. They truly saved the day after a disastrous experience with another company that left my natural white oak flooring in my master bedroom in terrible condition. There were liquid nails left on the floor, holes to fill, poorly installed baseboards, and a myriad of other problems that made the floor look nothing like the beautiful installation I had envisioned. Josh's team came in and completely turned things around, delivering a level of professionalism and craftsmanship that exceeded all my expectations.
From the beginning, Josh was a great help. I contacted him while I was still dealing with the original company, seeking a second opinion about the glaring issues I was noticing. Josh looked at the pictures I sent him and confirmed that my concerns were valid. He patiently explained what I should have expected from a quality flooring job and then came out to inspect the floors himself. He walked me through all the problems he saw, which gave me the confidence to trust him and his team to fix the mess.
The original company had offered to attempt the repairs themselves--which they tried but did terribly--or to discount the price so I could hire another contractor. I'm so glad I chose to have Karges Flooring step in. Not only did they do an amazing job, but the service was also a great value for the price, especially considering the quality of their work.
When Josh's crew arrived, they were incredibly professional and careful with their equipment, taking the time to protect my home as they worked. They even discovered additional issues the previous company had missed. We decided to sand and refinish the floor, which was absolutely the right decision--it transformed the room. The floor is now even, smooth, and beautiful, and the quality of their repairs has definitely raised our morale. These guys take a great deal of pride in their work and profession, and it truly shows. The team addressed every possible issue they could, leaving no detail overlooked.
Josh personally ensured the trim and baseboards were properly fixed, making them look polished and professional. His attention to detail was exceptional, and his dedication to getting the job done right really stood out.
If you're looking for a flooring company you can trust to deliver outstanding results, I highly recommend Karges Flooring. Josh and his team are true professionals who take pride in their work, and they will absolutely go above and beyond to ensure you're happy with the result. Thank you, Karges Flooring, for turning a nightmare into a dream come true! read more