We went to them for new flooring and we could not be happier. Arturo and Dominick are the ones they…read moresent over to do the work. They went beyond what they were supposed to do. Professional and clean, and fast. Kerry took care of everything for us on the business side of things. She was the best. I simply cannot recommend them enough.

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Great personalized service. Their carpeting is gorgeous and…read morethe have a great selection of wood, vinyl and Vinyl Plank flooring. Unfortunately they no longer carry tile at all. Thank you. We're very pleased

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Great company and service. I often have last minute jobs due to having several furnished rentals…read morewith short term tenants. Carpet Depot keeps measurements of all these places, so carpet, vinyl, laminate, and/or hardwood is easily chosen by me and installed by them. The entire crew is honest and dependable. Twice, they've totally completed the work of new flooring in an empty rental with all my decisions made over the phone when I was out of the state! When we built a new home, we didn't hesitate, Carpet Depot did all the flooring.

Carpet Depot is amazing! They have done multiple projects in our house. They use quality products…read moreand have fair pricing. They are pleasant to deal with, ethical and honest. Highly recommend.

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.

I am absolutely in awe of how wonderful this place is. I can't imagine any other tile store in all…read moreof Humboldt, if not California, would have Carbonneau's tile selection. The pricing is even more remarkable. When I picked tiles for my entryway floor and wood stove pedestal, tiles I'd not seen anywhere else in Humboldt, Carbonneau shocked me with their pricing, in a good way. I am not naive, this was far from my first rodeo. The service was excellent. Everyone was friendly and informative. Even Mooch, the friendly bulldog, was a pleasant companion while shopping the immense selection of tiles. I took away the wood stove pedestal tiles with me right then and there. The remainder of the tiles were ready for pick up or delivery just six days later. I rarely give reviews, but Carbonneau Ceramic Tile stands out big time.

They did our kitchen with the tiles that we picked. Great people to work with and very friendly…read moreand honest. Awesome job, well done ,to our satisfaction. Thank you! Carbondale Ceramics. And Family .

Go elsewhere. Since the first day I stepped into this business I was treated as more of a burden…read morethan a paying customer. I should've exited the building after the first red flag, but we needed flooring installed in our rental unit and I didn't have time to shop around at other businesses (this one is very close to my home). I made a terrible decision. When it was clear that I was in need of fairly cheap flooring for a rental, I was immediately rushed through to select my flooring choice and was even left (by the woman that appears to run the place)mid sentence for a customer that had just walked in and likely wanted more expensive flooring than myself. My husband and I were talked to condescendingly, interrupted and argued with during almost the entire experience with the woman that appears to run this business. There was absolute terrible communication and scheduling. They even subcontracted the carpet installation! They left holes in the linoleum they installed and then blamed us for them...and each time I called to communicate, to ask when they're coming, why are there holes, etc...a finger was redirected at me...the paying customer. The holes still remain in my linoleum...that is BRAND NEW. I suggest you don't even enter this business's doors.

I needed several rooms re-floored last month. Someone recommended Carpet Depot, but after a very…read moreunpleasant experience with them I reached out to Eureka Floor. Great decision. I worked with the owner. He was very knowledgeable and bent over backwards to help me. Also super easy-going. I was on a tight deadline and pretty worried about the cost, too. I wound up with beautiful floors at a very good price, within the time I had hoped it would be done. I appreciated how easy Eureka Floor made this for me. It was such a smooth transaction from start to finish. That is priceless to me.

Great guys, great job. Paid attention to every detail…read moreRefinished our bamboo floor. Highest quality work and professionalism

I really wish I could recommend this company, they're very personable and I enjoyed talking with…read morethem. Unfortunately, their work is very amateur and they don't have the ability to do any better. They refinished a very large hardwood floor in my house and did a very poor job. My floor now has thousands of little marks from the drum sander all over the entire floor. In addition, the finish never leveled before setting up and there are finish streaks across the entire floor. The company owner was very nice and agreed with me when we both reviewed the work, but said if he were to re-do the work, it would still look the same. He said he would make a reasonable adjustment, but never did. He won't answer his phone and it's been months since we talked. My only recourse now is small claims court. Save yourself the headache and disappointment, find someone else, or just do the work yourself. It will turn out much better and you'll save a lot of money and time.

Joe replaced and installed all new flooring throughout our home and newly constructed addition. He…read moreis professional, respectful and extremely efficient. Overall, a great experience!

I wish I could leave a different review, things started out great but the end result was my…read morenightmare. This is so disappointing and not the first experience I was hoping for as a new home owner. My partner and I just bought a home at the end of September. We hired Joe based on previous recommendations. We had him in to do the floors before anything was moved in to make it easy. I helped with the previous floor removal as we were on a time crunch and he was squeezing me in between other jobs (should've known). When he came in after the original floor removal, he did an assessment of the sub-flooring and said everything was fine. I told him I wanted brand new floors that turned this old house into the gem it was meant to be. I wanted something to last 30+ years. This wasn't a cheap install either. Fast forward to the last day when he was "finished". I took a look around our brand new home only to notice the fine details not being met and my floors creaking and moving as we walk on them. When I asked about the movement he told me that we didn't have flat sub flooring so it was the houses fault. Not once did he mention this would be a thing during the week he took to install, so you can imagine my surprise when he said it was finished! Then I took a look around to notice all of my brand new baseboards floating off the wall as well as pieces not cut to the right size, so he "made do" with what he had. I asked him about the baseboards and why they look like that for him to reply that my walls are the problem. He also told me once I put furniture in the house, I wouldn't even notice it. I have tried to get ahold of him for months now as he didn't finish the flooring under the water heater and said he would come back to finish that when it was replaced (it was replaced in February and I haven't heard from him since). I also have a hole in the floor for a vent cover that he didn't cut to a standard size so I can't find a vent cover for the hole in the ground. To say this experience was a nightmare is an understatement. And the worst part is, he won't return my calls or admit to any of the mess ups he has done so I am left with no choice but to post this post for everyone else to be warned. Sad thing is I see many good reviews, which makes me wonder that because I am young and a female, if he took advantage of me and what we had going on at the time. Overall if he couldn't get the job down in the time he said, he should've communicate. If my subfloors were bumpy and going to cause the floating and movement, I would've wanted to fixed and that should've been communicated. And if the walls are wavy and the baseboard didn't sit flush, I would've expected caulk and more nails! Overall I would give him a 0 star review...do not recommend.