Pierson's is outstanding for answering my questions about how to do it myself, what supplies I…read moreneed, and one lady expert there is exceptional. Pierson's has had everything I need right here in town. They care about our community as I have seen through the years. Years ago, I was treated rudely at Shaffer's Ace in Henderson Center by older men rather consistently. Since then, I refused to ever go there again, even though it was a block away from our house. Pierson's was like night and day, in their customer service. We live further away from Pierson's now, but it is still worth the easy drive during the week between 2 and 3 p.m. and we know the back roads. If time allows, I love meandering around in the garden area after I buy my supplies. One lovely afternoon, I even got to pet the garden cat sleeping up on an empty flower crate out back. Years ago, maybe 2004, I took my plans, measurements, and idea to build a cat door in a window. In the lumber department out back, they found me some scrap wood. Then I got the proper brackets inside the main building. In there, a nice gentlemen helped me figure out what bracket I needed AND he used his electric screwdriver to attach the brackets to the wood for me. Wish I got their names to tell the manager how much I appreciated their help. Never will I forget those guys going the extra mile for me, inexperienced in these things just having an idea. My measurements were correct and between the Pierson's lumber out back and bracket, screws, and nail area in front, they literally helped me build a cat door/window. It went under a window that opened upward and worked very well, with a table to jump on to get up and down for short excursions, then home to eat as I battened down the hatches. Many years later, that precious little mouser cat crossed the Rainbow bridge. She is buried under that beautiful flowering tree right outside where her cat window used to be.

One time I went there and they did not have what I was looking for. It was on order already and…read morecame in five days later. Knowledgeable helpful friendly staff

these guys did me a wonderful service. They have the best prices around and had my materials when…read morethey said they would. every piece was there and it was in perfect condition. I will continue to shop with these guys in the future

Good spot for roofing materials also they have a truck that puts the bundles of shingles on the roofread more

Such a fantastic inventory of beautiful woods, high-quality finishes and tools. Very knowledgeable…read moreand helpful staff. Also very cute dogs.

As soon as you walk in the woods smells incredible and the people are so friendly!!…read more I came here on a Sunday morning around 9am! My neighbor and I were so glad that staff were able to help with a list of items she needed for her studio art class at H.S.U.! Staff was more than willing to cut the various pieces of wood for her and show her different options. We even had a staff recommend smelling a beautiful purple wood that smelled like sweet and musky notes of cologne/perfume! Staff was very courteous and friendly to the point where they even suggested going to another shop since they didn't have other cheaper options for a staple gun. I am glad this is a spot I had a chance to experience b/c we felt we were supporting a local shop. The only downfall while at the counter was learning how dragonflies get caught in their building because they fly very high up into the ceiling and get caught up there. Unfortunately their windows are not opened and sadly I forgot to ask if that is even an option.

We went to them for new flooring and we could not be happier. Arturo and Dominick are the ones they…read moresent over to do the work. They went beyond what they were supposed to do. Professional and clean, and fast. Kerry took care of everything for us on the business side of things. She was the best. I simply cannot recommend them enough.

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Go elsewhere. Since the first day I stepped into this business I was treated as more of a burden…read morethan a paying customer. I should've exited the building after the first red flag, but we needed flooring installed in our rental unit and I didn't have time to shop around at other businesses (this one is very close to my home). I made a terrible decision. When it was clear that I was in need of fairly cheap flooring for a rental, I was immediately rushed through to select my flooring choice and was even left (by the woman that appears to run the place)mid sentence for a customer that had just walked in and likely wanted more expensive flooring than myself. My husband and I were talked to condescendingly, interrupted and argued with during almost the entire experience with the woman that appears to run this business. There was absolute terrible communication and scheduling. They even subcontracted the carpet installation! They left holes in the linoleum they installed and then blamed us for them...and each time I called to communicate, to ask when they're coming, why are there holes, etc...a finger was redirected at me...the paying customer. The holes still remain in my linoleum...that is BRAND NEW. I suggest you don't even enter this business's doors.

I needed several rooms re-floored last month. Someone recommended Carpet Depot, but after a very…read moreunpleasant experience with them I reached out to Eureka Floor. Great decision. I worked with the owner. He was very knowledgeable and bent over backwards to help me. Also super easy-going. I was on a tight deadline and pretty worried about the cost, too. I wound up with beautiful floors at a very good price, within the time I had hoped it would be done. I appreciated how easy Eureka Floor made this for me. It was such a smooth transaction from start to finish. That is priceless to me.

Great personalized service. Their carpeting is gorgeous and…read morethe have a great selection of wood, vinyl and Vinyl Plank flooring. Unfortunately they no longer carry tile at all. Thank you. We're very pleased

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.

Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.