After one year in our house, Schmidbauer has still not corrected our two window situations. We paid…read morefor the windows, but the wrong windows were installed. The window for our boy's bathroom, which is supposed to be privacy glass, is not privacy glass. The front of house window grid situation looks ridiculous.

I experienced excellent customer service from Schmidbauer builders in Eureka. I worked for several…read moremonths with Anna to design my windows and sliding doors. She was professional and helpful

I love Ace and have been on the rewards program for 6ish months. I went in last Sunday, and Instead…read moreof the friendly service I always receive, I was rung up by a rude old woman with the name tag "Cathy". I get some people can't control their facial expressions, and that's life, but this was beyond that. Exasperated sighs, short and curt when answering my questions. Felt like I was the biggest inconvenience to her. I'll make sure to go to the other register next time! She shouldn't be working with customers.

Helpful Staff, Great Garden Section & Well-Stocked Store…read more Shafer's Ace Hardware is a reliable go-to in Eureka for tools, hardware, and household items. The store is well-organized, and I was able to find what I needed quickly. The staff is friendly and ready to help, offering good advice on products and how to use them. There's a nice garden section out back with a good selection of plants and supplies. You can find some good deals when items are on sale, but most everyday prices tend to be higher than the competition. Still, the convenience, knowledgeable service, and variety make it worth stopping in, especially when you need something right away.

Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.

Fast delivery of driveway mix. The first person I spoke to when I called was friendly and helpful…read more When I called back the person that answered seemed annoyed I was calling. Oh well, the driver was friendly and he was able to spread the driveway mix uniformly with broken equipment.

I have been going here for over 40 years. Love the place…read moreWhen I was a kid I discovered baby chickens in a drawer and my dad bought me some. I still remember the experience like it was yesterday.

Think customer services is dead? NOT! Just had a wonderful experience at the Arcata store. I had…read morea warranty issue and as fate has it my item was a month over the warranty period. Still I thought it was worth going in. Carey called the manufacturer and got a response back to me the same day. I hadn't shopped at Nilsen much because we typically need items more like the lumber yard stocks (lumber, sheetrock, etc). But after looking around and realizing Nilsen has basic cleaning products, boots, socks, Yeti products and even cute home decor I will definitely be giving them more of my business! Shop local!

these guys did me a wonderful service. They have the best prices around and had my materials when…read morethey said they would. every piece was there and it was in perfect condition. I will continue to shop with these guys in the future

Good spot for roofing materials also they have a truck that puts the bundles of shingles on the roofread more

Took a side mount lic plate bracket for Harley there, needed Large holes drilled and some…read moregrinding, quoted me minimum one hour at $90. When I went to pick it up, it looked great, and only charged me half an hour, at $45. Good, honest work there. I would use him again.

From the owner: Specializing in: - Machine Shopsread more