After one year in our house, Schmidbauer has still not corrected our two window situations. We paid…read morefor the windows, but the wrong windows were installed. The window for our boy's bathroom, which is supposed to be privacy glass, is not privacy glass. The front of house window grid situation looks ridiculous.

I experienced excellent customer service from Schmidbauer builders in Eureka. I worked for several…read moremonths with Anna to design my windows and sliding doors. She was professional and helpful

The instant you walk in staff greets you at the door and asks you how they may help you. Customer…read moreservice at it's finest! I love the selection between two stores across the parking lots. One store has home decor, candies of all kinds, paints for the walls, and kitchen nick nacks. Whereas the other store focuses on home repairs, home keys, and small assortment of random home items. I could spend hours here. I love how quiet and peaceful it feels. A perfect getaway after a busy day at work. I arrived for one item and end up leaving with other items :)

Writing this mostly for out-of-towners. This entry on Yelp will unfortunately hide that this Ace…read moreHardware also contains a really great candy shop and general gift shop. The candy shop in the back is 100% worth a visit. I've been to dozens of "old fashioned" candy shops around the country that are either really cheesy or just are so overpriced you won't want to buy anything. This candy shop has really nice variety of old fashioned US brands, current novelty ones that kids like, and quality imports. Prices on candy are very fair. They have a good selection of regional sodas that are pretty $$$ individually but you buy in sets of 6 it's more reasonable. Also the staff is INCREDIBLY friendly and helpful.

The store has a spacious layout providing almost anything you need for a home project and…read morebeyond-but the garden area is what caught our attention. It's impressive and has a variety of features, including a large koi pond, diverse houseplant section, cactus and succulent greenhouse, tropical house, and a striking statue and fountain area, making it a delightful place to explore and relax. We found ourselves strolling through the garden before we focused on the gift we were searching for. The garden staff offered a welcoming atmosphere and a wide selection that would keep me-if I lived here-coming back frequently.

Great Selection and Local Charm Pierson Building Center…read moreoffers a wide variety of lumber, hardware, and garden supplies, plus unique items you won't find at big box stores. The staff is knowledgeable and friendly, and prices are fair for the quality. Unfortunately, they didn't have everything I needed this time, and I wish they carried more bulk packages in the hardware section--smaller hardware stores often have the 2-packs I was looking for. Still, it's a great place to shop locally and support a long-standing Eureka business.

these guys did me a wonderful service. They have the best prices around and had my materials when…read morethey said they would. every piece was there and it was in perfect condition. I will continue to shop with these guys in the future

Good spot for roofing materials also they have a truck that puts the bundles of shingles on the roofread more

They worked endlessly with us from picking tile for our 3 bathrooms, to completing the…read moreinstallation. It's beautiful and would recommend every time!

They did our kitchen with the tiles that we picked. Great people to work with and very friendly…read moreand honest. Awesome job, well done ,to our satisfaction. Thank you! Carbondale Ceramics. And Family .

Helpful Staff, Great Garden Section & Well-Stocked Store…read more Shafer's Ace Hardware is a reliable go-to in Eureka for tools, hardware, and household items. The store is well-organized, and I was able to find what I needed quickly. The staff is friendly and ready to help, offering good advice on products and how to use them. There's a nice garden section out back with a good selection of plants and supplies. You can find some good deals when items are on sale, but most everyday prices tend to be higher than the competition. Still, the convenience, knowledgeable service, and variety make it worth stopping in, especially when you need something right away.

So let me first say this was by far my favorite hardware store in EUREKA. Now last week I bought a…read moreroll of black gorilla tape . I put it in my truck drove down to Lakeport for a week of work like I do every other week. When I got to the job, I opened up the gorilla tape started to peel it off the roll and it was coming apart wrong. It was leaving a woven silver un sticky layer almost 15 to 20 feet was like this so I put it away and use the last bit of what I had from a previous role. I took it back into Schaeffer to talk to them to see what we could do. I asked if it was in my history from my ace rewards number and things got very awkward. I was told they couldn't return it because they didn't have the SKU for it so I went and picked up a new roll from their shelf and asked just so they didn't think I was lying to look up my purchase. It was my very last purchase from Schaeffer to which I do spend some money there. But obviously not enough for them to care. Anyhow, the young girls couldn't do anything and I understand. I really wish I would've gotten his name, but I was a little angry and trying to keep cool but it's the short guy with the dark hair and the dark mustache who tried lecturing me and telling me I was wrong that the tape was fine and that he would in no way return it because he could not resell it and why should he eat it? from his instructions, he told me I should've stopped using it immediately kept the original packaging on it and brought it in with my receipt. I did not expect a $14 roll of gorilla tape to be defective. This has never happened before and I did what any normal person who's on the job down in the heat trying to get through his day so after I realized this guy is not gonna budge and I'm gonna have to eat the $14 worth of defective tape. The last thing I told him was you know this is my favorite store. And his response to me was try Pearson's and I told him I will actually I'll probably just shop at Home Depot while I'm down in Mendocino County.

Needed some field chalk and they were amazing and getting it for me asap. I would recommend them…read morefor any of your needs

They have some of the worst customer service I will not shop there again and less I absolutely have…read moreto. I went to exchange last three bags of concrete for another product that cost more so I would've given them money. But I did not have my receipt on me and despite them recognized me and being in there on a very regular basis they would not exchange my product. We are not in LA with millions of people this is a small town and customers should be treated with more respect. While were at it on a previous attempt to purchase I ordered a bunch of drywall which they gave away to another customer. So I ended up going somewhere else. These last two things are the final straw

I have been going here for over 40 years. Love the place…read moreWhen I was a kid I discovered baby chickens in a drawer and my dad bought me some. I still remember the experience like it was yesterday.

Think customer services is dead? NOT! Just had a wonderful experience at the Arcata store. I had…read morea warranty issue and as fate has it my item was a month over the warranty period. Still I thought it was worth going in. Carey called the manufacturer and got a response back to me the same day. I hadn't shopped at Nilsen much because we typically need items more like the lumber yard stocks (lumber, sheetrock, etc). But after looking around and realizing Nilsen has basic cleaning products, boots, socks, Yeti products and even cute home decor I will definitely be giving them more of my business! Shop local!

Landon was fantastic every step of building our dream home dining room table! From driving around…read morethe large shop viewing pieces, cleverly sharing lots of photos to view options, fully understanding our criteria, giving professional suggestions and fixing a legs order issue. Having grown up in Humboldt, I really wanted some redwood in our San Diego dream home. It was sentimental because my dad passed before seeing our dream home but a part of him is here in our dining room. Landon made it come to life and we couldn't be happier with a beautiful table & statement piece for our home!

Had a super positive experience working with Landon. Told him the dimensions and color profile I…read morewanted, and he got back to me with a few options. He then drove the table down to me in Marin, and we absolutely love it.