On Monday I called McCauley and told them I needed carpets in two rooms stretched due to ripples…read more Dennis said he would be here to do the job on Friday morning at 9:30. Thursday, around 6 p.m., his wife called to say that he couldn't make it on Friday, so he would be at my home on Tuesday at 9:30 a.m. I had already emptied both rooms. On Monday night, again around 6 p.m., his wife called to tell me that he would not be able to come the next morning and wanted to reschedule. I said ABSOLUTELY NOT and hung up on her. I do not recommend McCauley Flooring at all.

Thrilled with my new dining room vinyl plank floor. Dennis arrived exactly on time and worked all…read moreday to complete what is absolutely perfect. Very fair prices, excellent customer service - he's my floor guy now and I cannot wait until my next project. Thank you Dennis for an outstanding job.

Jim and his crew were fabulous from the jump. Jim is communicative, helpful, and kind. Our hardwood…read morefloors that had been hiding under carpet for 60 years look BEAUTIFUL. Not to mention his prices are affordable. HIGHLY recommend JT's floor refinishing!!

I loved my experience with JT's floor refinishing. Jessica went out of her way to communicate with…read moremy at specific times and via email due to my work schedule and made sure to keep me updated throughout the process. They worked hard with a very messy carpet glue situation that I had and did an amazing job. Their prices are excellent and they are honest and accommodating. The floor came out wonderful and I would recommend them to anyone who needs their wood floors to look fresh and beautiful again!

We were recommended Advanced by a cousin who just had them refinish wood floors. We couldn't be…read morehappier with how our hard wood floors turned out and the price was so competitive we decided to do additional rooms. We refinished all but the kitchen and bathroom and are going to be using Advanced when we are ready to redo those floors as well. We have recommended them to two others who have had floors done and both are really happy with the quality of work.

I was searching for someone who can install and stain my living room floors and was able to find…read moreFinished Edge Flooring on google. Tom was able to come to my house and provide a free estimate and I was pleased with the price since it was cheaper than 3 other comapnies we previously contacted. He was very accommodating with my schedule, and was able to complete the job by the promised date. I'm very happy with how my living floors look and I would recommend Tom to anyone who has any flooring needs. You can depend on Tom and his company to get the job done.

I found Finished Edge Flooring on Google when I was searching for someone to install and stain my…read moreupstairs hallway. I called Tom, he did not answer, so I left him a voicemail. He called me back within 10 minutes and offered to come to my home that day for a free estimate. I was surprised and excited by how quick I was starting this new floor process. Tom came to my house that evening. I explained to him that I received a ton of outrageous estimates for the job because the hallway is so small. A lot of places I previously went to required a minimum amount of flooring that my hallway did not meet. My hallway is roughly 60 square feet. I let Tom know that being a first time home buyer and being on tight budget, I am looking for someone to give me an honest and fair price for the work that needed to be done. He quoted me a price that I thought was reasonable and I appreciated it very much. He then began to tell me that he was not going to make any money on the job but he would do it anyways. He did not seem enthusiastic about the job at all. He said he would be at my house to start the work Monday or Tuesday of next week, but most likely Tuesday. Tuesday came around and he no call no showed. I had to call and see if he was still coming and he said he got caught up at a job and would be there tomorrow around 11AM. Wednesday came around and at 1:30PM he still had not called or showed up. I called him to see where he was and there was a fire alarm going off in the background so it was hard to understand what he was saying. Instead of saying he would call me back or stepping outside to take my call, he asked me to call him back in 10 minutes. I called him back in 10 minutes, he said hello and hung up. Called him back again and it went to voicemail. Called him back again and he answered. He said he would be at my house in an hour and a half. I asked if he was sure about this since he did not call or show the day before. He said he would be and he would "figure it out" and call me back in 10 minutes. He called me back awhile later to tell me that the job will have to wait until the next day. It seems as though my job was so small and he "wasn't making any money on it" that it took no priority what so ever for his schedule, or even a simple phone call to give me an update on what was going on. Needless to say I told him to forget it. If he had not wanted to do the job in the first place or wasn't going to stay true to his word on when he would be there, he could have been straight forward with me and just let me know he did not want or did not have time to do the job. I understand people have busy schedules and that businesses need to make money, but I do not understand horrible customer service. This economy hypes up supporting small businesses, well why should I if that small business will not support a small job. I would NEVER recommend Finished Edge Flooring to anyone and put them through the headache I went through to get a hallway redone.

I am building a new house in Colchester Ct. I needed tile for the showers and bathroom and laundry…read morefloor. My tile installer recommended Universal tile in Hartford. I hate shopping so i took my sister with me because I know nothing about tile. When i went in the store i was skeptical because I wanted to stay in budget and was hoping I could get something nice and cost effective. The store was fairly empty as it was about four in the afternoon. I went to the counter because i didn't know any prices and told the saleslady what i was looking for. i also told her i knew nothing about tile. She laughed and said she knew everything about tile and then proceeded.to put together tile patterns for my laundry room and bathrooms quickly but never rushing us and explaining how the color combinations would complement each other. She was also mindful of my budget. She gave me the estimate and said she would email the invoice the next day so I could review. I received the invoice the next day and she also secured a ten percent discount. When i went to pick up the order it was packaged correctly, and the warehouse staff was exceptional in helping load my truck. I will tell you that the tile looks fabulous, and I have had many compliments on my tile selections. although the credits belong to my salesperson Stacey Mckenna. Stacey's title is lead designer and for Universal to have such a qualified person on staff speaks well of the company. If you're looking for tile for your home office, etc. try Universal i am glad i did.

Joe and his team are amazing. Professional, on budget and help scope all of our projects. We've…read morepartnered with them for several remodels and there's not project they can't handle. + They're super friendly, and really easy to work with.

Asked for our kitchen ceiling to be repaired and repainted subsequent to an upstairs bathroom leak…read morethat damaged it. Came the same day and did a great job. Excellent attention to detail. A good value for such good work and timeliness. Highly recommended.

Total Wood Floor Replacement: We were very apprehensive on…read morehow this would turn out being that the entire floor needed to be removed while preserving the sub-floor, cabinets, plumbing connections, wood trim throughout, and the need to pull out all appliances. "Western Floors" surpassed all our expectations! We would like to commend the hard work and enthusiasm shown by their entire crew. Florin Condorachi, the hands on owner, kept us updated daily, sometimes multiple times, regarding the time frame of each aspect of the job, and what would be achieved on each work day. Florin also facilitated getting wood molding made to color-match the original cabinets. The crew arrived on time daily even when it snowed! They were cordial, receptive to questions and worked as a team. Each day they cleaned up after themselves and always let us know what was performed that day and what they would be doing the next work day. We have the highest regard for "Western Floors and Florin Condorachi". Truly a professional company that respects its clients. They receive my highest endorsement.

My old shower tile was being held up by the grout only. Western Floors came in and tore all the old…read morestuff out. They replaced any rotten wood and underlayment. Then they installed new plumbing for the shower. Finally, the shower stall went in. Everything looks great and works even better. Florin and his crew did an excellent job. I will hire them again for the next big project. I was a bit nervous at the onset but quickly felt assured as the project moved forward

Josh and his team did an incredible job on our floors this past spring. He was responsive to…read morequestions and had an estimate ready for us at his visit out. Very professional, affordable and flexible. He told us the job would take four days...and it did! They do amazing work. We couldn't be happier.

We love our floors! Josh, Rick, and their team did a beautiful job, true artists! B & B Flooring…read moreinstalled new hardwood in our first floor (about 1000 sq ft) From start to finish they were professional, timely, flexible, and knowledgeable! They did the job in the timeframe predicted and even were able to include an addition we sprung on them last minute(upstairs hallway). They allowed us to source the wood ourselves. They refinished the stairs to match! They suggested these beautiful vents which were the same price as getting metal ones from home depot! We couldn't be happier! Highly recommend!