It's strange to feel both compelled to leave a review for a business and also to feel quite…read morespeechless over how wonderful my experience has been with them. I'm not one for many words, so I'll simply say that the owners are wonderful and connect in a wonderfully human way, and they went above and beyond in providing the storage service that I needed for a few months. Getting in and out was always convenient, and my things remained safe the whole time - including some rather meaningful and valuable furniture. I rarely make unqualified recommendations, but it's easy to do so in this case. I'm truly grateful to have been able to rent at this place for a while and for its owners, and I recommend them without reservation.

Indoor storage units of multiple sizes have alarms for each unit and are under camera surveillance…read more24/7. Access hours are 8am to 7pm. Customer service is also helpful and prompt. Automatic online billing/payment is available too. Located down the road from Home Depot and the 880 on-ramp.

I've had a long association with Peralta Storage/Storage Pro. The manager of this facility…read moredeserves 5 stars. As a corporation Storage Pro deserves 0 stars. The manager Josh is the only reason I'm giving them 3 stars. I've been at this facility for over 20 years and in the last 2 years the rent has been increased substantially and lately it seems every six months. I've called and emailed customer service and have not received any response at all. I hoped for better customer service but I guess loyalty doesn't mean anything to Storage Pro. I have found another storage facility in the same area for a substantially lower price. Again, the onsite manager Josh has been great. The corporate customer service terrible.

Adriene is fantastic. Helpful, friendly, knowledgeable and efficient! Thank you!! If I ever need…read morestorage again I shall return.

I don't know who's running San Leandro property anymore because there's never a manager on site or…read moreanybody here for the fact of the matter. Also, the call center is a joke to the fullest. What is the point of having a 24 hour Call center if they can't help you with anything this is the second day I have been locked out of the Climate controlled building of my storage To puck locks have been put on the doors there's no notice on the office door or the doors of the Climate controlled building and access hours are until 9 PM so why is it that this building is completely locked down at 5 PM? Yesterday I asked for the call center to leave note for a manager and district manager or somebody to give me a call back on why the building is lockdown. I was here by myself at 7 PM eight months pregnant needing to go to the hospital but needed to unload my car And the only thing I was told was that it's a morning issue that they will give me a call in the morning to explain why this building was locked down. I called back today to find out that the building is again lockdown before nine before 6 PM with no explanation and again I was told by the useless call center That all they'll do is leave a note on my account and then I have to be the one to keep calling about why I cannot get into The building where my storage is located. Nowhere in my contract nor in the policy for when I signed up at Storquest, did it ever say the climate control building will be locked down when the office is Closed! I've stored at Storquest many times in the past and never did I ever have to deal with the ridiculousness of this property and the management or lack there of!!! Do better, San Leandro Storquest!!!

If I could give no star I would. I've had a storage here for a few years and I guess over the time…read moreMice/rats/rodents got in and ate trough a bunch of my stuff well over 4k worth of cloths. We didn't see any when we cleared out the storage just a whole lot of droppings and ripped up traditional cloths. Currently going through a hassle with insurance with them.

Moving is stressful and so is finding a storage facility you can trust! As soon as I drove up, I…read morecould tell this place was well-maintained and cared for. I asked someone pulling out of the gate how he felt about his experience there and he gave it two thumbs up so I went inside to learn more. They stock reasonably-priced moving supplies like couch/mattress covers, boxes, ties and circle locks. There are security cameras set up and I noticed the staff is very attentive to who is on premises so I felt like there was a good chance my belongings would be safe there. Joyce was incredibly helpful, professional, and kind. She answered all of my questions and gave me a tour of the unit I was interested in; it was clean, well-lit and seems reasonably well-sealed. I moved in a few days later easily and I love that I can come anytime 7am-7pm to move things in or out as I please. Reasonably priced for the quality!

I had a very frustrating experience with Pro Storage on San Leandro Street in Oakland. I was…read moreassigned a unit that already had a red lock on it and was apparently set for auction. This caused a major inconvenience, as I had to leave without resolving the issue due to work. I contacted customer service and spoke with Caitlin, who said Monica would follow up to switch my unit, but I didn't receive a call for over 5 hours. I eventually had to reach out again myself. When Monica finally returned my call, I was told they were trying to waive transfer fees as if the mistake was mine . When in reality, this situation was caused entirely by their errors. Overall, the lack of communication and poor customer service was extremely frustrating. I will be getting a refund and do not wish to continue this rental. So unprofessional !!!!!!!!!!!!!!!!

Got a space here about 4 years ago when it was a newish facility. Decided to no longer rent there…read morefor several reasons: 1) The rent has increased several times so it is more expensive than it's now worth. 2) Before, the place was kept quite clean. Lately the common areas are often filthy with people leaving trash or abandoning items behind. We see the same trash and debris still in the same spot on different visits, so now there's a lack of custodial maintenance. 3) The biggest issue and dealbreaker is that we found mouse droppings and also a dead mouse in a trap in the corridor. We do not store anything edible to attract rodents, so it is coming in from somewhere else and staying for whatever reason. Other issues to be aware of: a) When a lot of people are accessing their units, there may not be any carts available, or all the carts are clustered at one sliding door vs the other. Best if you have your own cart. b) On some visits, we can hear snoring coming from a unit, so someone may be living in their unit. c) The 10x10 space we got is really only 10x9. (Yes, we measured). d) Info in rental agreement does not always match up with what the office staff tell us regarding some process/policies. e) Over the years, have at times encountered either staff or technology-related issues. The bluetooth technology is convenient when it is working smoothly, however can be inconsistent. Frustrating technical issues can happen such as sliding doors and main gate not operating properly.

Super easy to check in love the Bluetooth takes a little to get use to but I like using it instead…read moreof a key!

Daniella or Danielle the front desk girl helped me so much and was such an awesome person, my lock…read moreturned out to be super janky and didn't work and the process of getting it off and a new one was super simple and she was really fast and positive while doing so and handled the saw to get it off like a boss! Haha Daniella is a great staff member and I'd gladly rent from here anytime I need to in the future just because of her. Thank you for making this horror moving process better Daniella or Danielle it was One of the only positive experiences I had moving back from Colorado

Do not store anything of value at this location. My unit was broken into 10/02/2025. Thieves were…read moreable to break into the unit and steal the only things I cared about. The facility is completely insecure. I will never use this storage company ever again and tell everyone I can about how bad it is. What a terrible experience!

I just wanna thank you yocasta because she was so nice and understanding when i was having a…read moretroubling day!! Thank you so much for the great customer service

Just wanted to let you know that on June 7th, I rented 3 parking spaces for my cars due to roadwork…read morein front of my house. On June 16 when I went to pick them up, we discovered that the catalytic converters had been stolen from my 2024 Toyota 4Runner. When I reported it to the office, they told me they would call me back to follow up, but they never did! So I went back to inquire, and they told me they couldn't help me at all. I definitely do not recommend this place; the service is terrible, and there is no security.

I've had the pleasure of being a customer here for a while now and the customer service never…read moredisappoints! Amber is great and always so helpful when I have questions.

If you care about your property I don't recommend this place. I should have listened to my gut…read more While my property was in a gated area and I assumed there some sort of security that patrols the property. Well someone tried to break into my trailer by cutting off the lock for the back ramp and the trailer next to me backed and hit my trailer and dented the side and scraped the window bezel. The place has a lot broken down cars and garbage and trailers that are run down. I can almost guarantee there some people living in some of them. I moved my trailer to a place about an hour from where I live but they offer free dumping, free ice and free water and an area to wash your trailer and even better they offer electricity for your trailer and 24 hour access and even what's even better than that no broken down eye sores.

My husband and I needed to find a place to store our belongings on short notice, and Leo made the…read moreentire process smooth and convenient! He was helpful, professional, and provided excellent customer service during a stressful time. We truly appreciate his assistance and the positive experience he gave us. We would highly recommend this storage facility to anyone looking for a clean, reliable place with staff who genuinely care about providing quality customer service!

my experience with this storage facility , exceeded my expectation, Leo driving customer service…read moreand rates, I recommend this location 1000%!