The Gentleman working was very nice and helped us repair our glasses so fast at no charge! He…read morewouldn't accept a tip so a review is the least I can do.

I like funky frames, so I purchased eyeglasses from one of those online companies and they messed…read moreup the PD measurements. I wasn't able to wear them as they were, but I wanted to keep the frames. Most of the optometrists in my area were unwilling to just do the lenses. This is when I discovered Eye Glasses Direct. They were a referral from Walmart optical of all places. The owner is very thorough and made some recommendations I'd never thought of before. I won't lie...the prices seemed high, and I'm not sure he bills insurance, but for the first time in a long time I actually have glasses that work! I paid about $450 a pair for just the lenses. These were progressives that included a lightweight lens, with blue light protection, and non-glare and scratch resistant coating. Turnaround time was exceptional and my glasses were done in less than two weeks. This will be my new go to for filling prescriptions. Highly recommend.

Dr. Sophia Bernabe just changed my world view. I went to a different Costco optometrist January…read more2025 and have struggled with my vision since. I even had a second full exam and just felt that my vision must be reduced to somewhat ok and slightly blurry. Dr. Bernabe listened and spent time with me. She is a true professional that won't settle for things to be just ok. Because of her efforts I can see clearly. I struggled with my office monitors and suffered from tired eyes. I struggled to see music and couldn't see the difference between notes. I also struggled at pickleball. All due to a previous bad prescription. Thank you Dr. Bernabe - I am so happy I can see again. If you want the best experience go see Dr. Bernabe! She is fantastic.

From the moment my family and I walked in, we were greeted with warm smiles--much appreciated on a…read morechilly morning. Kayla got everything started quickly and efficiently. It was my 6‑year‑old daughter's first visit to an optometrist, and she had a wonderful experience thanks to Janet, who was incredibly kind, gentle, and sweet with her. We also had the pleasure of meeting Dr. Nersisyan, who was absolutely outstanding. I've been considering LASIK for more than two decades, and she introduced me to Paragon CRT--moments like this remind me why I love science. We can't wait to come back and see the team again with my boys in March.

I just had YAG Laser treatment for the return of cataract symptoms. "Symptoms" not the cataract,…read moreitself, because the new lens is artificial and won't cloud up. I had cataract surgery about a year ago. Within 6 months, I had to set aside a couple of books because I could no longer read the small print. At the time, I just thought that I needed stronger reading glasses. Over the next 6 months, I noticed a decline in distance-vision. So I came in for an exam and found out the problem. About 30% of patients who have had cataract surgery experience a return of the symptoms. Blame it on your immune system: healing cells conglomerate at the back of the capsule holding the new lens, clouding it and preventing light from going to your optic nerve (I think). While this sounds scary, the fix is so simple. Dr. Helm used his laser to blast away the membrane formed by the healing cells. It took about two minutes per eye. No sedation, no surgery, zero pain sensations, and you can drive yourself home. Piece of cake. Like everything else at Helm Vision, the process was competently managed by the staff, and you end up sitting across from Dr. Helm who is forever cheerful, calm and reassuring. You rest your chin on the same kind of apparatus for your eye exams, only this one has a laser. Those books I had set aside? I can now read that small print without any difficulty. As to distance, I'm 20/20 again, at nearly 80 years of age. Dan Carrison Santa Clarita

I originally left a 1-star review due to a frustrating experience. The front desk staff came across…read moreas rude, my contact lenses took a long time to arrive, and when they finally did, they were the wrong prescription. I returned them and then waited nearly two months without receiving a refund, which was very disappointing. However, after posting my review, Craig reached out to me personally and handled everything within 24 hours. He made sure I received my refund promptly, and I really appreciated how quickly and professionally he resolved the situation. Because of Craig's follow through and customer service, I'm updating my review from 1 star to 4 stars. That said, I do hope the office addresses the front desk experience, as first impressions matter and that part of the visit could definitely be improved. Thank you again to Craig for stepping in and making things right.

The best optometry office Dr Corbin really takes his time…read moreand makes sure you get the right prescription Gloria is so helpful and everyone is friendly

Corben's main Optician Luke is incredibly professional, patient, and very knowledgeable. Their…read moreselection of eyewear is the best and most affordable in the SCV. I won't go anywhere else again/

For the first time in years I am finally happy with my prescription and frames!! Shout out to Jo…read morefor her wonderful attitude and she is so helpful and knows exactly what you are asking for. The entire staff as soon as you walk in they are all nice and sweet. My Dr is always so thorough and answers all my questions. My husband is also a patient and he is hard to impress so a huge thank you for making him happy.

I Really like Sunshine Optometry and have been going there for years. Probably spent over 2K on new…read moreglasses with them over the last few years and my insurance paid them a lot also. I didn't want to write this review but the front desk doesn't listen. I was late for an appointment. The appointment was for 2:40. At around 2:48ish they called and left a message on my voice mail which said I was late but they could get me in at 3:00. I was parking at that moment in their lot and instead of calling back which would have slowed me down I walked into their waiting room only 3 or 4 minutes after they left the message on my phone saying they had a 3:00 for me well before that 3:00. The woman at the front desk said that they had given my 2:40 to another person. They had also given my 3:00 to another customer because the people at the front desk were not talking to one another so she did not know someone else had told me 3:00 was good. I said "not a problem, I will come another day". She said that since I had been late for an appointment in the past which they had forgiven I would need to pay them $40 to schedule another appointment. She said it in a way like it was to teach me a lesson? I spoke to her a few times about this and it was like she had turned off her listening. I said that I was there at least 5 minutes before the time they had switched me to. She said that internally they had bad communication about that (my fault?). I also said you gave both my times to other customers who paid you for both those times. So you are asking a long time customer that has paid you thousands of dollars to pay you for time you gave to someone else and were paid for so you could double bill the time? She wasn't listening. I gave them 2 stars instead of one because they are only going to charge me the $40 if I book another time. If I never go back to them they are letting it go.

I always get great service and results at SCVC. The staff is awesome not to mention the doctors!!…read moreI've had the same doctor the last 2 years and she's always thorough, detailed, and super nice. I came today ( 8/12) at 2pm for my annual contact lense exam and it was a breeze. If you haven't tried SCVC, please do!

Amazing staff and great service. Get my regular contacts and glasses there. As well as just went in…read morefor an emergency visit with pain in my eye and got all the answers I needed

I love this office. Dr Coffie was very attentive and explained everything she was doing since it…read morewas my first eye exam ever. When I found out I needed glasses and contacts, she was very good at explaining the different types of contacts and which ones would work best for me. She taught me how to put them on and sent me on my way to Zach at the front desk. He helped me pick my frames and he was super helpful! I had no problem picking my glasses and lenses and within a few weeks, I had all of it in my possession! Now they are a phone call away and in a matter of a week, I can go and pick up my next set of contacts. Unfortunately I have changed my health insurance since I came here so I won't be able to come back to get my eye exams from Dr Coffie anymore. Wishing them lots of luck!

The office is located in a commercial building, where there's plenty of parking…read more Pros: staff is polite and provides a welcoming environment to customers. Cleanliness and safety are emphasized. The Dr. wore a mask throughout the examination and when trying on glasses, everything was sanitized afterward. I appreciated the various equipment to measure eyesight. Cons: Prescription won't be released, until you've purchased through them. Seems unfair since the examinations were paid for. My prior provider was transparent with my prescription and I could have a copy, if desired. Frame options were limited to the more stylish and costly version. Lastly, limited hours of availability could make it difficult for some to schedule an appt. outside the hours of 8am to 5pm. They are open some Saturdays so you have to inquire with the office.

MY FAVORITE OPTOMETRY HANDS DOWN! I've been coming here for a few years now and I feel like I need…read moreto give an actual positive review because they truly deserve it. I've gone to several optometry offices and it's hard to get knowledgeable help. Everyone I worked with in this office has been so pleasant to work with and also they know their stuff! Dr Song is AMAZING!! She goes into detail with everything and is so friendly and welcoming! I love her personality. She is always so fun to talk to and easy going. You can tell she has a passion for optometry and truly cares to help. Hats off to Amber! She is the GOAT! Worked with her several times and she's always so positive and funny. She is very patient as well. I usually have a hard time finding the right frames that fit my face and I need to try a lot of pairs til I find the right one. She helped me find a pair I loved so easily but let me try on a handful of their wide selection of frames. I also got to work with Sona who assisted with Amber. She helped me fit my frames to my face and she got it done so fast and so perfectly. Thank you Jackie! Jackie was the one that pre tested me and the whole experience was actually fun. She made jokes and we laughed most of the time. It wasn't such a boring and straight forward eye test. It was a casual but professional and fun experience! Last but not least i also had assistance from Miracle to help me with finding frames and getting her advice. She was so friendly and helpful. Thank you Miracle! Oh and also, after all of that, Phillip, one of the nicest guys I've ever met, helped with getting my contacts ordered and making sure everything goes smoothly. He gave me updates and followed up after my visit to let me know the contacts and frames are on the way. Thank you Phillip! That's the summary of my experience with Valencia Optometry. Dr Song is by far the best I've worked with and all her staff in the front is amazing. Always fun, always laughing, never boring and everyone is so welcoming and nice. Thank you Valencia Optometry!!

I honestly love coming to my annual eye exam with Dr. Song! She is so knowledgeable and has such a…read morefriendly personality. She's honestly the sweetest and always does an amazing job checking my eyes and explaining the health of my eyes to me. Jackie was incredibly sweet, efficient, and informative while completing all of the tests before my exam. While I was waiting, Amber and Miracle were fantastic and helped me narrow down some frame options. They were also so helpful in putting together different pricing quotes for both my boyfriend and I. Sona did an amazing job adjusting my boyfriend's glasses seamlessly, and he was so happy with how they turned out! And of course, I can't forget Philip! I can always count on him to follow up with my contact lens trials and make sure my contacts get ordered. Everyone is always so kind, helpful, and attentive, which is why I genuinely look forward to coming back every year. Thank you to the whole team for always making us feel so well taken care of!