From the moment my family and I walked in, we were greeted with warm smiles--much appreciated on a chilly morning. Kayla got everything started quickly and efficiently. It was my 6‑year‑old daughter's first visit to an optometrist, and she had a wonderful experience thanks to Janet, who was incredibly kind, gentle, and sweet with her. We also had the pleasure of meeting Dr. Nersisyan, who was absolutely outstanding. I've been considering LASIK for more than two decades, and she introduced me to Paragon CRT--moments like this remind me why I love science. We can't wait to come back and see the team again with my boys in March. read more

OPTX Optometry - Optometrists Near Me - Valencia, California

Dr was really nice and helpful. And they have a great front of store staff person who is always helpful, cheery and efficient. The young woman who works at the front of the store and takes care of ordering your contacts is really organised and never pushy. I've been to many optometry storesaa in Santa Clarita and the service here is way better than any of the other optometry stores. No attitude. Very helpful. Clean and organised store. Highly recommend! read more

I had symptoms of a potential retinal tear and it was a Saturday! Called OPTX and they were able to get me in last minute. Dr N was so awesome and thorough with her exam and explanation of what she believed was happening. Gave me a great sense of peace until I could be seen by a retina specialist on Monday morning, who by the way confirmed Dr Ns diagnosis. Would highly recommend OPTX to everyone. read more

I have been coming here for years and recently had cataract surgery on both eyes. So, I made an appointment to get a pair of reading glasses which is all I need. When I got there, I was told that the former doctor had retired and was handed an info sheet to fill out. When I told the receptionist that I had an old pair of glasses I wanted to use for the reading ones, she told me that the temple was cracked. I was willing to sign a waiver, but she insisted that the lab would reject them. So after driving almost an hour to get there I left with nothing. My annoyance was as much about her lack of interest in me and my concerns as the issue with the frames. Won't be going back. read more

Brought my son in today for an eye exam. I cannot stress how amazing and patient Dr. Nersisyan is with kids. There were other kids waiting for their eye exams as well!! I love this place! They have so many kid friendly exams, which made it so easy! read more

OPTX Optometry - Kid friendly exam - Optometrists Near Me - Valencia, California

We wanted to understand approximate insurance coverage for a pair of prescription eyeglasses. The front desk person was extremely rude and very poor service. For example, he would not disclose the co-pay price for 1.67 hi index lens, but rather a huge range. Furthermore, he then said "go sit down now, I have other customers to attend to", but no one else was in the shop. And he is not the optometrist. I would never go back and recommend the same. read more

It's always a challenge for me to find frames. I already prepped a list of 5 other vision care places to visit in anticipation it would take me the whole day to find a pair of glasses. Stopped by OPTX in mid-Dec and I had to look no further. MARTIN and LIANNA were the best! So courteous, cordial and helpful. I already had a prescription with me from my optometrist of 30 years and they never made me feel pressured or uncomfortable while I browsed the selection. I found a unique pair of Ferragamo's, which I probably would have overlooked had it not been for Lianna's suggestion. Martin walked me through the details of the bill and patiently answered all my questions. He assisted with the paperwork I needed for my insurance as well. The customer service I received from Martin and Lianna was outstanding. They made me feel like a valued customer, almost like we've been friends for a long time. Hoping they will be there to help me the next time I shop for a new pair of glasses. read more

It takes a lot for me to write reviews. It's gotta be either REALLY great or REALLY bad for me to want to tell others about my experience. Well, today, I encountered REALLY REALLY incredibly terrific! I had not been to an eye doctor since I was a child. That was a long time ago. My wife set us up appointments at OPTX Optometry. I was nervous, because I'm like that. Hate the unknown. But because I can no longer see anything inside of three feet of my face without reading glasses, I knew this was an appointment I couldn't get out of. From the literal second we walked in, I was at ease. Lianna, Valia and Haikaz were all incredibly nice and welcoming. I was taken to the fancy machines and everything was explained in detail. It was a piece of cake. Doctor Betmaleck was thorough and talked through every test and reading he was taking. He gave me peace of mind and has a great bedside manner! After the examination, the team was great with showing me different frames and taking measurements. Nothing was rushed and you can tell they want the final product to be perfect for their patients. Was I looking forward to today's appointment? Absolutely not. But these people are professional and also really really cool. I've owned businesses my entire career. And as most of you know, there's GOOD service and then there is another level. This was another level. It was exceptional. From my experience, you can't provide that next level experience if you don't enjoy what you do. This team, these people clearly like each other. They seem to really enjoy their jobs. If they don't, they are extremely good actors. Reading back over my review, it's too good. I poured it on too thick. It sounds like I'm a shill who knows this office and its people. But until a couple hours ago, I've never stepped foot into this place. Maybe I've parked in front of it and walked over to BJ's or Salt creek. But I didn't even know it existed until my wife did some research and made us an appointment. I'm glad she did. No, I wasn't looking forward to visiting an optometrist today. But I will look forward to going back next year. I hope most or all four of the people we encountered today, are still there! They're truly exceptional. Jim read more

Dr. Nersisyan does it again! She's been incredibly helpful in this long journey and has allowed me to see the panorama of how wonderful life can be with the right prescription. I am incredibly fortunate to have found such an amazing optometrist. She is beyond knowledgeable in fitting my highly specialized contacts. The staff is very helpful. They created a lot of value by customizing my Gucci sunglasses. Definitely an optometrist to see. read more

OPTX Optometry provided me with the best optometrist experience ever!!! In the midst of a raging COVID pandemic I found myself desperately needing an updated eye exam. Nothing like squinting over a small laptop for 7 months to make your eyes feel less than their best. I wanted to go somewhere local so I searched reviews in the area and OPTX was top rated for service as well as their eyewear selection. I'm still a bit of a fashionista at 57...LOL I could not have been more delighted with the adherence to COVID protocol and the warm greeting I received from Lianna! Not only did Lianna provide exceptional customer service, she also was super helpful and honest in assisting me in choosing my new, very cool Cutler and Gross eyewear. :) Even Valia jumped in to assist. I loved the team work of the whole staff. Last but certainly not least, Dr. Betmaleck took extra care in providing a very detailed assessment of my overall eye health with the use of the latest technology and tools. He really gave me an education! OPTXY Optometry has a very happy new customer!! read more

Great experience. Dr is very thorough and for the first time in several years I felt that I had the correct pres

This place was more than accommodating as I lost. A pair of glasses gave them my prescription, and they had it done within 10 days.

If you're looking for fantastic eye care in the Valencia area, look no further than Optx Optometry! Dr. Betmaleck is amazing! He employs the latest technologies, explains all aspects of your care in great detail, and he takes his time to fully answer any/every question you may have. I never felt rushed...he and his staff are very thorough, yet efficient, personable, and they even remember personal details to make you feel like a part of the "family". Truly a lovely office, great doctor, competent staff, and overall a great experience! I would recommend them to anyone! Thanks! read more

Dr. Nersisyan never fails to amaze myself and my family. She's so passionate about her work. I know she genuinely cares and that goes a long way. Her staff is very helpful and kind as well. read more

Excellent people, very professional with very good people skills. The doctor was terrific, explaining everything he was doing using equipment I hadn't seen before, and I thought my previous eye doctor was hi tech. I recommend them highly! read more

The entire staff here is always so welcoming. Lianna has always helped me make great decisions on picking out the right glasses. Love supporting local businesses and this one is one of the best. Dr. Betmaleck is great. I brought my daughter in and he made her totally comfortable during her exam. read more

Doctor was very knowledgeable, staff was nice and helpful. However, they don't tell you additional services they are providing such as retinal scanning ($39) as well as a 'Covid' charge ($10) until the end of the appointment. Not sure what the Covid charge covered. Any additional charges/services should be mentioned beforehand. Other than that, great office and nice high-end frames to choose from. read more

Love the customer service here! I came back a week later after getting my eye exam elsewhere. It's because this shop offers high end brand name frames. The person who helped me get my pair of Chanel prescription eyeglasses was Martin. He was super helpful and so pleasant to work with. Actually, everyone there was nice and helpful. Martin even helped me adjust my sunglasses that was not purchased at this store and even cleaned before handing it back to me! Post-transaction, I needed additional documentation for my insurance, and he was able to email it to me within 1 hour, even called me to make sure I received it. Note to the business owner, this employee is a keeper! For some reason though, they close around 2:30 pm and reopen at around 4pm, reminds me of Europe and Dubai where they have "siesta" hours. Which to me is so cool! read more

The absolute best doctor!!! Dr. B has been my doctor for over 17 years and he is nothing short of professional and consistent.. from his routine exam, to explaining what I should be eating to help my eyes stay strong and healthy, and then not to mention how professional and kind the front desk staff was too! They had NO problem finding my insurance and helped me pick out the nicest glasses. Thank you guys for adjusting my other glasses too! They're perfect now. Honestly I would never go anywhere else :) read more

I had an eye irritation and came into Optx as an emergency walk in. Dr Nersisyan took great care of me. Turns out I had a micro shard of concrete that she removed. Many thanks to Dr. Nersisyan and her staff. read more

One of the few things I miss after moving out of California is Optx. I've been going there since they opened, and I continue to make trips to see Doctor Betmaleck. He does the most comprehensive eye exam and his selection of frames are awesome. His staff is always friendly and most accommodating. read more

Dr. Edmond is so thorough and kind... and he really has an amazing staff. I've been going to him for more than a decade now and every time I go in I'm always surprised about the new technologies and practices that he employs. Also I've noticed that the quality of lenses he uses is better than others. I've taken my prescription elsewhere sometimes because I don't live very close to OPTX and every time I've been disappointed. When Dr. Edmond makes my glasses, the picture is razor sharp... the same prescription elsewhere just isn't as good. I'm guessing it is due to the quality of optical glass used on his lenses. Bravo! read more

Great staff and knowledgeable eye doctor! We are pleased with their service. The office is clean & modern. I would recommend this place! read more

My wife has been going to Optyx Optometry for years. When I finally realized that "cheaters" wouldn't work any more and that I really needed to see an optometrist, I decided to visit a neighbors' vision group here I Valencia. While I wasn't disappointed, I felt as though the experience was more assembly line in nature and not warm and personal. When it was time for me to get another eye exam I decided to take my wife's advice and visit Optyx. I'm glad I did. The staff was warm and friendly and the Doctor was very knowledgeable and explained all of the processes that I went through. He also had a more wholistic approach to vision care and how a persons eyes are really a window to a persons body and overall health. The staff put me in to a great pair of glasses that I only had to wait barely a week for. This was a very personal experience and I actually felt as though I was special! I highly recommend Optyx vision to anyone looking for a personalized, caring, efficient and affordable vision care experience. Greg H. Saugus, CA read more

Dr. Betmaleck is the best Optometrist ever. He's very kind and professional. The staff is so friendly and always help me pick out the trendiest glasses. I come here annually and even sometimes just drop by to say hi and end up buying a pair of sunnies. Definitely recommend OPTX to everyone! read more

Super friendly and helpful staff. The doctor was very thorough, professional and didn't treat me like I was just $$$. Would DEFINITELY go back! Thank you for the excellent service Dr. Betmaleck and staff. read more

I had an excellent visit for glasses at Optx Optometry. I wish I had caught the young lady's name that helped me choose glasses as she was instrumental in helping me. She suggested I try on a pair that was within my price point and was so enthusiastic about how they looked on me. Since then, I've received so many compliments on my (her) choice. But the biggest part of this review is their customer service and speed with which I received the glasses. I was there on a Monday and received them Friday of that week. The quality of the lens and the frames are excellent. I'm so happy that I read the reviews here on yelp and took a chance by going to Optx. Best experience I've had in the Santa Clarita area. read more

Dr. Edmond really is one of a kind. The exam itself was a breeze. The guy knows how to carry a conversation and actually cares to know what his patients are doing. Truly a class act. No matter which staff member you run into, I guarantee they will find the perfect frames for your facial structure. I went in there and in 5 minutes I left with frames I was in love with. The staff is very knowledgeable with lenses and frames. They answered all my questions thoroughly and were extremely patient. Last but not least, I have noticed a drastic difference in lens quality when coming to OPTX. I had the same prescription with Lenscrafters, but when I ordered from here I noticed a drastic improvement with eye strain. The clarity and quality of the lenses here are very transparent. I put them side by side at work and can never wear my Lenscrafters lenses. I have been to over 15 different optometrists in my lifetime of wearing glasses (23 years) and I honestly recommend OPTX over all of them. They treat me like family and never stop answering the millions of questions I have. Make sure to give them a try. You will not go wrong. read more

Here is an update to my initial review. Dr. Betmaleck did indeed contact me immediately upon my writing of the Yelp review. He was very nice about offering to replace my ruined frames with a new one and also explained that there are designated labs for usage with my insurance (which hadn't been previously explained). I was able to pick out another nice frame (Fendi) and have lenses placed in that frame without charge. His office staff was also helpful in keeping me updated with the status of the new frames and delivery. The only issue that was not resolved to my liking is that my Tiffany frames (which were so comfortable) are still bent and simply do not fit as they previously did. It is my understanding, however, that should be attributed to the lab as the bending could not be completely undone. Dr. Betmaleck, I apologize for the delay in my update! I want to thank you for providing me with the new frames and lenses. Your staff that helped me with the new frames were also very friendly and helpful! You have definitely turned this negative situation around for me and I appreciate it very much. read more

Just moved to town and came here for my exam and contacts. The office was impeccably clean and tastefully decorated. My overwhelming feeling of this place was that the service I received was excellent, especially the the gentleman at the front desk. I made my appointment with him over the phone, and he was kind and friendly and accommodated my appointment request for the following day. When I was at the office, I also watched him help a (very obnoxious) 6-8 year old girl with her glasses. He was wonderful with the child. I was impressed. The technician and the Doctor were also fantastic. They have a great selection of frames, which include some higher end brands. Highly recommend. read more

Friendly, knowledgable, and fast! Had an amazing experience here! Wonderful staff, doctor and, frame selection!! Thank you for a well explained, especially to a ten year old, thorough exam! I practically came in my pajamas and was treated with the upmost respect. Your customer service is exemplary!! Thank you!! read more

Dr. Betmaleck is an outstanding doctor and my wife and I love his attention to detail. The exams are top-notch and you can be assured that you are getting the best, under his care. I am sorry that due to my change in insurance last year, I am unable to continue seeing him. The reason I cannot give them 5 stars is that Optx is very high priced and will not negotiate. In October, my wife went in for a $225 exam (competitively priced at $125 locally) and overpaid for her annual supply of contact lenses, $50, even after a mail in rebate that will take 6-8 weeks to receive if you fill out the oodles of paperwork correctly. She as well paid $350 for lenses only (for existing frames) that I shopped online and found for $100 less (Same brand, same options, same coatings). In conclusion, Dr. Betmaleck is a great doctor but you're gonna PAY! We feel like it costs an extra $250 to walk in the door. "Poof", there goes $920.00! Did I mention that even after spending nearly $1000, he still charged us five dollars for a glasses case? read more

I've been coming to Optx Optometry for about 15 years and all I can say is, Doctor B and his staff are extremely helpful, knowledgable and kind. Year after year, I'm treated with the utmost care and respect. The best part is, Doctor B listen to my needs and wants and always follows through. Besides that, his staff is absolutely incredible. They always greet me as soon as I walk in and ask me about my family, which shows that they truly do care. On top of that, they carry the most luxurious, beautiful frames and my prescription that's put into the frames is always done perfectly. I'm so pleased to have found such a gem in Valencia 15 years ago - I can't see myself going anywhere else. Optx treats you like you're family. read more

Recently came in to this office because my husband and I are new to the area and we saw the amazing yelp reviews, so we thought "let's give it a try" and we're so glad we did! OPTX is easily the best optometry office we've been to - from great music, to great staff and doctor and BEAUTIFUL office. Everything they have is top notch, including their technology and their frames. The second we walked in, we were greeted and felt so welcomed. After leaving the thorough examination, the wonderful staff walked us through getting a new frame and explained to us what kind of lenses we'd be getting, along with the cost using our insurance. We're definitely making OPTX our permanent optometry office. Thank you, OPTX! read more

What a great experience with everyone here! Everyone from front desk to the doctors are amazing! Have been having trouble with my eyes recently and when I explained my current situation to Dr. Betmaleck he knew exactly how to fix it! By the end of my visit he had me try in a temporary pair of glasses and what a difference it made! My husband and I both had appointments on the same day and both our boys were with us! Valia & Anna were so amazing with our boys as well! Felt really bad because they were al over the place BUT they were both so helpful! Highly recommended to everyone. Can't wait to pick up my glasses! Thanks again all! You are all GREAT! read more

Great place for eye exams & to get glasses. The staff is so friendly & the exams are thorough. I always recommend this place to my friends & family. read more

THE BEST OPTOMETRIST YOU WILL FIND!!!!!!! After checking in, I was led promptly to the exam room, where Dr. Betmaleck spent about an hour with me, detailing the results of my eye exam. I cannot say enough about how thorough, kind, patient, intelligent, and professional Dr. Betmaleck is. He has the latest technology, with very interesting cameras that are able to take photos of the anatomy from the back of the eye. His staff is also very friendly, and their selection of glasses is broad and trendy. I will definitely be back. read more

My 1st visit to Optx was in October. I was actually a walk-in and I hadn't done my homework to see how others liked Optx. The people behind the desk were great... not just a little great, but REALLY great. Very friendly & helpful. I cant pick out my own socks so having them help me pick out the right frames for my face was very much appreciated. Dr. Betmaleck was crazy thorough. I don't think I've ever had an eye exam that the doc spent as much time with me as Dr. Betmaleck did. He made sure I was comfortable and answered any questions I had. My new glasses were at the store within the week - amazingly fast from what I am used to. Fast forward a few months..... my frames broke over the weekend. I stopped by the office (again, no appt) and they stopped what they were doing and fixed my glasses. Ok, technically they didn't fix them, they replaced them on the spot with the exact same frames without any questions or even a hint of charging me. They truly are warm and personal people at Optx. Thank you Optx; you have a customer for life! read more

I am so happy to have found Optx and Dr. Betmaleck ! Fantastic office, high tech testing equipment and a great and welcoming staff. My experience was positive from the first time I called to see if they accept my insurance and if they carried Chanel glasses. Super friendly and knowledgable. My visit with the doctor was GREAT. He was very nice and knowledgable and took the time to answer my questions and explain each test. Loved him and can't wait for my next visit ! Thank you Dr. Betmaleck and the Optx staff for being so wonderful. I found the perfect glasses and they were ready sooner than expected. LOVE the quality and the service. I recommend this place 100% ! 5 stars all around ! read more

Absolutely loved this eye doctor! The staff were incredibly kind and helpful with anything they were doing. Necessary Covid-19 precautions were taken and they were very sanitary. The doctor was extremely thorough and explained everything to the "T". I was very nervous going in but everyone made me feel at ease with their presence. Highly recommend! read more