I stopped by this Sunglass Hut today inside Valencia mall when my wife was shopping at another…read moreretail store in the Town Center. When I walked inside this store, I went straight to the Oakley sunglasses because those are the only brand I wear. I looked at their selections and they had some nice ones. I saw they had the ejector so I tried that one but felt the lens wasn't that big. That's when one of the employee came up to me and asked if I needed any help. He told me they have some other models of Oakley in the back and that they just got the ejector recently at their store. I didn't buy anything today but I was happy to look at their selection and appreciate the good customer service.

After some recent cataract replacement surgery, I needed some sunglasses. Headed off to the mall to…read morevisit Sunglass Hut. The manager, Luis, helped me. He made several recommendations for me. All of them would have worked out well. We ended up with a pair of Ray Bans. Luis is great with customers and is very knowledgeable about his inventory, brands and styles. Everything he selected was a good fit for my face and vision needs. Good job. Need sunglasses? I'd highly recommend this store.

My glasses broke the night before, so the next morning I searched for a place that truly offered…read moresame-day glasses. A lot of businesses claimed they did on their websites, but when I drove there, I was told it would actually take 7-10 days. I finally found this place, and they made my glasses in 30 minutes. The experience was amazing. Leo walked me through different styles, answered all my questions, and made the entire process extremely pleasant. I couldn't be happier and highly recommend them.

Really good price and beautiful frames…read more No over charge. 사장님이 너무 친절하고 이쁜 한국 안경들이 너무 많아요.

Big thanks to the Val Surf Staff for making us feel welcome as a family. We came in looking for…read moresnowboard boots late in the season and they spent time and really gave good knowledge in fitting. Even though selection was limited late season, we'll definitely be back.

Came in right when they opened the other day looking for some help with getting a new skateboard…read more(I'm a beginner, but the Amazon one I had wasn't cutting it). Jimmy (I believe his name was) was fantastic -- a really chill guy, very knowledgable, and just overall so willing to help. I've been nervous going to skate shops as a beginner and a woman in her 30s about feeling intimidated, but he was so kind and I will definitely be returning!

I went to this place after I had completely broken my glasses and she was able to fix them the same…read moreday I turned them in for an extremely fair price. She was so kind to me and I would recommend anyone to please go here

We took our son's unusual prescription eyeglasses to the shop to see if the stem could be…read morereattached. Several other places wouldn't touch them saying they were irreparable. Norman (our jeweler) recommended we try this establishment. Huong took on the challenge, rose to the occasion and completed the repair beautifully. Well done! My only concern is that the business hours are quite unpredictable despite having them posted on the door. We had to go several times before "jackpot!"

JINS became for me the way to go for quality glasses, especially this location…read more I got a few frames and I have been very satisfied with the quality, and the reasonable prices. Unlike other places like Lenscrafter, the people working there know their job and are able to adjust the frame to you, fix it if needed, etc... I even came back with very old frames that were completely bend and with a broken nose pad and the salesperson, Isaiah, was able to fix it perfectly and replace the missing nose pads ! I really couldn't believe it how good of a job he did. All the other people I've to deal with at this location were great.

I prefer to purchase from JINS.com, but my prescription can only be fulfilled in store so I…read morereturned to this JINS location because of past positive experiences. Unfortunately, today did not live up to those expectations. I already knew which frames I wanted so I scanned them to check in and went through the prompts to enter my initial information. I was then called up to the counter in less than 2 minutes where I met Jason. Surprisingly he was very disengaged from the start. His first question was to ask to be taken where my selected frames are in the store. Back at the counter he asked for the same information that I already entered at check in, then for my prescription, which he entered on a tablet. I tried to make small talk, but he didn't seem interested. He then pulled out a binocular-like device and put it up to my eyes without explaining what it was or what I was to do. I only know from my optometrist that it's for PD measurements, but a little explanation would be nice before something is put up to my face. He then entered more info, asked if I wanted to pick up or ship my order -- I said pick-up. He gave me my total. As I was paying, he asked if I was using an HSA or FSA card. I was -- so he tells me my order is "Final Sale", which was fine. He printed out my receipt and said, "we'll call you when they're ready". We left the store, expecting to return in about an hour. We shopped, grabbed a snack and walked around. After about an hour and a half without a call, I returned to the store. Jason was no longer there. I asked Isaiah about my order, but then a young lady took over. It took her just a few minutes to find it. She then tells me that progressive lenses are not done in-store -- what?!? She apologized when I said I was not told that. She then asked if I wanted them shipped instead. Yes. She had me enter my address on the tablet and said that I'll get an email with tracking when they're shipped. Aside from the disappointment with this visit, I'm now worried that there will be an issue with the fulfillment of my order. It wouldn't surprise me if I get a call in a few weeks to pick-up my order. We'll see.

I like funky frames, so I purchased eyeglasses from one of those online companies and they messed…read moreup the PD measurements. I wasn't able to wear them as they were, but I wanted to keep the frames. Most of the optometrists in my area were unwilling to just do the lenses. This is when I discovered Eye Glasses Direct. They were a referral from Walmart optical of all places. The owner is very thorough and made some recommendations I'd never thought of before. I won't lie...the prices seemed high, and I'm not sure he bills insurance, but for the first time in a long time I actually have glasses that work! I paid about $450 a pair for just the lenses. These were progressives that included a lightweight lens, with blue light protection, and non-glare and scratch resistant coating. Turnaround time was exceptional and my glasses were done in less than two weeks. This will be my new go to for filling prescriptions. Highly recommend.

The Gentleman working was very nice and helped us repair our glasses so fast at no charge! He…read morewouldn't accept a tip so a review is the least I can do.

The office is located in a commercial building, where there's plenty of parking…read more Pros: staff is polite and provides a welcoming environment to customers. Cleanliness and safety are emphasized. The Dr. wore a mask throughout the examination and when trying on glasses, everything was sanitized afterward. I appreciated the various equipment to measure eyesight. Cons: Prescription won't be released, until you've purchased through them. Seems unfair since the examinations were paid for. My prior provider was transparent with my prescription and I could have a copy, if desired. Frame options were limited to the more stylish and costly version. Lastly, limited hours of availability could make it difficult for some to schedule an appt. outside the hours of 8am to 5pm. They are open some Saturdays so you have to inquire with the office.

Since I retired, my eye benefits have changed. I called the office today and spoke to Brittany…read more She took the time to explain my new benefits and answer all of my questions. Because of her excellent customer service, this is my new optometrist. Thank you Brittany

You get what you pay for. We came. We saw. We chatted. We tried…read more Jeez, eye frames have advanced so much. They have frames with cameras and another one with audio speaker. I guess we are turning into mini cyborgs. The young woman was amazing and knowledgeable. She was so helpful. Made no appointment. Just walked in and took care of business. Very easy and smooth process. If you know what you are looking for, it's a no brainer.

This was a really pleasant experience! The store is well stocked, well staffed and very good…read morelooking. The staff were all very friendly and helpful, very professional and available to help with selection and advise on pricing. The service was amazingly fast as my new glasses were available just 4 days after my appointment! Definitely recommend this store.

I booked this appointment 6 months ago for my 6 year old daughter and I put it on my calendar that…read moremy appt. was today at 3:00 and the lady at the front said it was scheduled for 3:30 when I arrived at 2:45, she told me someone had an appt for 3:00 and if she doesn't show up before 3 they could take me but they purposefully wasted time to keep me waiting and I came with my 3 kids who I had just picked up from school and they were hungry and I informed the lady about the situation and she replied I would be next as soon as the lady was finished but behind my back she went and spoke to the doctor that was gonna see my daughter and told him to call a different patient other then my daughter so he left and called another patient and it was past my appointment time. When I confronted her about it she replied saying he had another appointment at 3:10 that I wasn't informed about and the doctor was there and said nothing so I got my refund and left. Nobody came and try to de-escalate the situation or apologize for my experience it was a complete waste of time. The doctor along with the staff here are very unprofessional.

Loud shout out to all the wonderful staff at Sunshine Optometry. I cannot recommend this practice…read moreenough. Everyone is friendly and professional from the moment you walk in the door until you leave. Both experienced Optometrists take the time to address all needs concerning vision and happily explain any questions or concerns.The level of customer service from the front line people (especially Kirstin) is very high where they anticipate the needs of their patients in a kind and knowledgeable way. I truly felt "seen" no pun intended and they were genuinely invested in my eye health and overall experience. Also their new office on Tourney is clean and bright with a lot of selection of frames.

I went Christmas shopping this week at Macy's Valencia looking for skin care products and fragrance…read moregifts for family. The Chanel Sales Rep named Eden was so helpful! Can't say enough good things about her. Eden was professional, knows the fragrance dept. & products well, went over and above exceptional customer service!

We were last here, at least for myself, back in November for my wife's search to find the perfect…read moredress for our son's wedding. We were here this time to check out a sale on luggage, which we couldn't find. And overall were a bit disappointed. But we've always enjoyed shopping here, I had just never reviewed this location closest to where we live.