The office is located in a commercial building, where there's plenty of parking…read more Pros: staff is polite and provides a welcoming environment to customers. Cleanliness and safety are emphasized. The Dr. wore a mask throughout the examination and when trying on glasses, everything was sanitized afterward. I appreciated the various equipment to measure eyesight. Cons: Prescription won't be released, until you've purchased through them. Seems unfair since the examinations were paid for. My prior provider was transparent with my prescription and I could have a copy, if desired. Frame options were limited to the more stylish and costly version. Lastly, limited hours of availability could make it difficult for some to schedule an appt. outside the hours of 8am to 5pm. They are open some Saturdays so you have to inquire with the office.

Since I retired, my eye benefits have changed. I called the office today and spoke to Brittany…read more She took the time to explain my new benefits and answer all of my questions. Because of her excellent customer service, this is my new optometrist. Thank you Brittany

I'm giving 4 stars because I had good experience with a staff here. I came here for prescribed…read moregoggles which was sponsored by my employee. The service was fast and the staff was friendly. However, I wanted to give 3 stars due to my coworker's experience. It felt like she was robbed to get an eye exam even though she didn't need it. She brought her current (new) eye glasses to have them obtaining the eye prescription for the safety goggles. Instead of getting the eye prescription, they sent her to a doctor to get the eye exam. Then they charged her for the eye exam. I wouldn't blame the doctor since he wouldn't be awared. The receptionist should know better. They don't want to refund her for the eye exam.

Called this morning to make an appointment. Unfortunately the woman that answered the phone hung up…read moreon me the first time. I called again and she seemed irritated I called. She put me on hold a few times then came back and told me she would call me back in 5 minutes. She still has not. If this is who you have as the customers first interaction, this is not okay. Ended up calling somewhere also that made an appointment immediately for me.

I lost 200k to treatment for mold, lyme, antibiotics, antifungals, vestibular therapy, iv's,…read moresupplements, cranio chiropractors and 2 plus years on short and long term disability. It was BVD the entire time. Get into vision therapy and prism glasses it gave me my world and life back. Thanks to the entire staff. Anxiety gone. Boat and car sickness gone. Fatigue improving daily. Ability to travel and go back into crowds has returned. I broke my glasses and had to be without them for over a week and all my symptoms returned (i had not started vision therapy at that time). Get two pairs of glasses to avoid this. Dont be scammed by other doctors go here to get your eyes examined.

I'm not sure how this business functions when they can't even do the bare minimum and verify…read moreinsurance before an appointment. To sum it up: I asked multiple times if they had the correct insurance and told them that our insurance had changed. They proceeded to tell me that everything was good and that it had been verified. A couple days after my appointment they message me to tell me that my current insurance is no longer active. So I provide my updated insurance. It's not in network. It's no secret that healthcare facilities have to drag insurance companies through the mud to get paid, even when the appointment is routine. So this feels very scammy to me. It feels intentional that my insurance wasn't verified to expedite processing my payment. Either that or it was flat out incompetence. No matter what, so frustrating and ridiculous. Couldn't even bother to apologize. Skip this place. There are a million other vision places in SCV.

My appointment at the Vision Center was fabulous. My eye exam was done with a great care by Dr…read more James Pittman. He was professional, took his time explaining every test and procedure he performed and left me with a very positive feeling. From the exam I moved into the frame center where I was greeted with a warm welcome and plenty of helpful advise. My glasses came about a week later and once again I was treated with enthusiasm and professionalism. It was a great experience. Costs were very reasonable and the quality of the frames and lenses were superb.

Wow I read Andreas review and it was right on, I went here to get some contacts I paid for my visit…read morewhich was high. Then when my contacts came in and I wanted to ask them if they could tell me if one of my contacts was right now cause I didn't want to accidentally put 2 in them they were unfriendly and rude like I was asking for something big. Anyway they said they could do some customer care but it would be an extra office visit for $75 all they care about is taking your money. I suggest you try another business.

I Really like Sunshine Optometry and have been going there for years. Probably spent over 2K on new…read moreglasses with them over the last few years and my insurance paid them a lot also. I didn't want to write this review but the front desk doesn't listen. I was late for an appointment. The appointment was for 2:40. At around 2:48ish they called and left a message on my voice mail which said I was late but they could get me in at 3:00. I was parking at that moment in their lot and instead of calling back which would have slowed me down I walked into their waiting room only 3 or 4 minutes after they left the message on my phone saying they had a 3:00 for me well before that 3:00. The woman at the front desk said that they had given my 2:40 to another person. They had also given my 3:00 to another customer because the people at the front desk were not talking to one another so she did not know someone else had told me 3:00 was good. I said "not a problem, I will come another day". She said that since I had been late for an appointment in the past which they had forgiven I would need to pay them $40 to schedule another appointment. She said it in a way like it was to teach me a lesson? I spoke to her a few times about this and it was like she had turned off her listening. I said that I was there at least 5 minutes before the time they had switched me to. She said that internally they had bad communication about that (my fault?). I also said you gave both my times to other customers who paid you for both those times. So you are asking a long time customer that has paid you thousands of dollars to pay you for time you gave to someone else and were paid for so you could double bill the time? She wasn't listening. I gave them 2 stars instead of one because they are only going to charge me the $40 if I book another time. If I never go back to them they are letting it go.

For the first time in years I am finally happy with my prescription and frames!! Shout out to Jo…read morefor her wonderful attitude and she is so helpful and knows exactly what you are asking for. The entire staff as soon as you walk in they are all nice and sweet. My Dr is always so thorough and answers all my questions. My husband is also a patient and he is hard to impress so a huge thank you for making him happy.

I have never felt so unheard or dismissed at an eye care office. Throughout my visits, I saw three…read moredifferent eye doctors, and each appointment felt like starting over. Every time, I had to explain why I was there and why my contact lenses weren't working for me. Better communication between providers, or simply being able to see the same doctor consistently, would have made a significant difference. My final appointment was especially disappointing. After explaining that the trial contact lenses were still not working for me, the doctor looked at me and said, "Well, there's nothing I can do about that." As a patient seeking help, that response was discouraging and unprofessional. I left feeling like my concerns were dismissed rather than taken seriously. I chose this office because of its high ratings, but my experience did not reflect the level of customer service or patient care I expected. I hope this feedback encourages improvements in communication, continuity of care, and how patients are treated.

I love this place! Great selection of glasses and great people. My family and I needed an eye exam…read moreand glasses. We were recommended here and I am so happy we were! Dr. Mary is amazing and Hermine took such great care of us!!! I highly recommend coming here!!!

This was a really pleasant experience! The store is well stocked, well staffed and very good…read morelooking. The staff were all very friendly and helpful, very professional and available to help with selection and advise on pricing. The service was amazingly fast as my new glasses were available just 4 days after my appointment! Definitely recommend this store.

WARNING: if you order contact lenses over the phone, you will need to drive to their location to…read morepick up the receipt for your HSA. They will not email it to you. What a joke. This is 2026. The manager was very dismissive when I asked about it.

This was my first time here and I was really impressed. My appointment was so quick and easy! Dr…read more Tsang was very efficient and straight-forward. As soon as I checked in, the receptionist reviewed my insurance and explained how it would apply and what's covered, etc. before we even started my appointment. This is super helpful because some places you don't find out how much you're going to pay until AFTER everything is already done. So I appreciated how clear and concise they were. Super clean and organized office, and it's a bonus that it's so close to my home! Overall, I'm glad I discovered Peak Optometry and would highly recommend them!

Took both my kids for check up, the doctor is very professional and handled my little one with…read morepatience. I am thankful I found a place close by for regular eye check ups now.

I just had my second round of Tempsure Envi treatments at Teagle Santa Clarita and I absolutely…read morerecommend this treatment! I was a little skeptical last year when Dr McClenaghan recommended it to me for chronically dry eyes and irritated eye lids l, but I'm really glad I followed his advice! After completing the first round, my eyelids immediately looked better. They went from chronically looking red and irritated to being perfectly normal for the first time in years. I also haven't had a stye since, which I tended to get frequently. The procedure helped a little with my dry eyes but didn't cure that completely. It also helped with the wrinkles around my eyes, but again didn't completely remove them.... But I think I missed the boat on that by about a decade! Had this treatment been available when I was a little younger, I think it would have made a huge improvement in that area too. Overall, I definitely recommend Teagle Optometry for this procedure and all eye care. The doctors and staff are outstanding! I will definitely continue with regular treatments.

both doctors are great i no complaint at all.... highly recommended ! but there front staff are…read moresucks ! no personality , lazy and no skills in regards customer service.