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    SBL Games

    3.7 (32 reviews)
    Closed • Closed
    Updated 2 months ago

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    Response time

    40 minutes

    Response rate

    100%

    Services - SBL Games

    Video game console support

    Data recovery

    SBL Games Photos

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    Not my control mine was brand new

    I took in a newer PS5 controller that had zero issues for joystick upgrades. After two weeks of delays, excuses, and lies, I got back the wrong controller--old, scratched, dirty, and clearly not mine. Timeline: * After two weeks, he said it needed calibration and that he had to buy a new laptop charger. Fine. * A few days later, he said his car was in the shop. Fine again. * I showed up the next day--he wasn't there. Front desk confirmed it. * I called him. No answer. He texted an hour later claiming he was there the whole time. False. * The following day, I finally got a controller back--but it wasn't mine. He admitted there was a mix-up because he had two white controllers come in the same day. Instead of fixing it properly by contacting the other customer, he tried to brush it off and "clean" the wrong controller. I refused because this was not my controller. He did not want to correct his own mistake. To make it worse, once I plugged it in, the microphone does not work. I am now stuck with a broken controller, and he refuses to take responsibility or fix it. Do not go to this guy. I know he'll reply to this review with excuses or claims that it's fake--he does that to other bad reviews too. Go read them yourself. Save your money and save yourself the headache.

    PS4
    Menace B.

    Awesome service literally A life saver thanks again for your amazing Expertise during this hard time we highly Appreciate it, also highly recommend his services.

    Repair after dropping off

    WHY I WONT BE RETURNING OR RECOMMENDING THIS STORE TO ANYONE... I went to get my HDMI repaired ( I attempted to fix it, but didn't work... I mentioned this PRIOR to him fixing it). He told me that instead of $165 it would be $205 due to the salvage work, I was told that there was 90 days warranty. He took video of the repair and showed "it worked" by quickly turning it on. (YouTube link: " https://youtube.com/shorts/r7Zu4s9MSM8?feature=share " ) I saw the video and took that as a good sign that everything was working. I signed for it and took it home. Once I got home and turned it on, after about a minute the PS5 started to glitch out and the screen would turn black and glitch out, note the PS5 would stay on. I mentioned it to him and he kept blaming the drill holes, which is understandable... but he shouldn't have offered 90 days warranty initially and then changed it after he was done repairing ( the "does not cover abuse/damage" on picture 2 after the repair wasn't even explained to me, I assumed if I damaged it again etc... that won't be covered. I was just told to sign at the X ) . I wouldn't have paid $205 to "maybe" have it work. He initially offered a partial refund and said he can check it again, but kept blaming the drill holes. At the end he said he won't be giving me a partial refund because he said his work was good and that it turns on and shows an image... I had an appoint at a certain time and was ready to discuss this issue, but called him instead. I was on the phone and was taking to him, irritated after he told me there will not be any partial refund, after the call ended he told me to come 30 minutes later than the scheduled time because of the "call", I personally believe that was unprofessional and not how businesses should function. At the end of a back and fourth he ended up showing up on time. On a second note, there was a part that was broken... due to my fault which I wasn't sure of, so I'm taking the blame, he mentioned that the part was broken after he tried to repair it, rather than mentioning it and asking if he should proceed with a repair. He said he tried to melt it in place, I was assuming he knew what he was doing. He ended up warping the PS5 plastic ( check pics ) and told me that he could change the part for an extra cost. I never consent to him even trying to fix it, but I guess it took it as one of those "what's done is done" things. He should've told me before attempting another repair that was outside of the scope of what I asked for. In my personal opinion there are some unprofessional things that happened which I disliked greatly!!!

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    Photo of Big D.
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    3 months ago

    Awesome service!!! Definitely recommend this place. I hope to never break my Playstation again but they are the best

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    Photo of Steven L.

    Steven L.

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    2 months ago

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    Steven L.

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    2 months ago

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    Steven L.

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    Photo of alex
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    10 months ago

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    Steven L.

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    1 year ago

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    Steve L.

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    2 years ago

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    Steven L.

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    2 years ago

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    Steven L.

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    2 years ago

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    Steven L.

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    Photo of Jose A.
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    3 years ago

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    Steven L.

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    2 years ago

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    Steven L.

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    2 years ago

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    Steven L.

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    3 years ago

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    Steven L.

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    2 years ago

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    Photo of Steve L.

    Steve L.

    Helpful 1
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    6 years ago

    Helpful 5
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    4 years ago

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    Steven L.

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    Photo of Rick C.
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    7 years ago

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    Steven L.

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    5 years ago

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    Steven L.

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    Photo of M R.
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    5 years ago

    Fixed my son's PS4 quickly. Much cheaper then buying a new one. They were professional and knowledgeable.

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    4 years ago

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    Steven L.

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    6 years ago

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    7 years ago

    Steve is a very nice person! Wonderful service, very helpful, and informative. If you need anyone to rely on, Steve's the man :)

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    9 years ago

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    Steven L.

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    5 years ago

    My PS4 needed a new hard drive and they fixed it in under a hour! And customer service was also very nice

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    5 years ago

    Very helpful and super dope guy highly recommend does a quick and a great job thank you !!!

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    9 years ago

    Sbl games is and always will be my one stop repair shop. They also do disc repair. Steve is the best!

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    Photo of Steven L.

    Steven L.

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    10 years ago

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    Photo of Steven L.

    Steven L.

    Helpful 5
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    10 years ago

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    Steven L.

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    11 years ago

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    Steven L.

    Helpful 5
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    8 years ago

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    8 years ago

    Steve is an awesome guy, really knowledgeable and reliable definitely a must go type of guy to fix your system.

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    Photo of Steven L.

    Steven L.

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    8 years ago

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    Steven L.

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    9 years ago

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    Steven L.

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    Ask the Community - SBL Games

    Can you fix stick drift on ps5 controller and what's the price range?

    Hall Effect Joystick Rockers Upgrade and Thumb Caps replacement: (1) Stick $40 • Both Sticks $60

    Do you work on Car Amplifier? I have one in protection mode, thermal issue.

    Unfortunately we have no experience with something like that

    Do you repair smart tvs? I have a 50" fire tv that the backlight went out in.

    Hello and thank you for your interest in our repair services. We do repair RVs, but due to size restrictions, we're not taking any TV repairs. I apologize for any inconveniences. I recommend contacting Yahirs around the corner from us

    Hello. I have a small circuit board for a Halloween animatronic that is powering on I was told by someone who looked at it that it was a "generator" . Can you replace this? Thank you.

    Thank you for your interest in our repair services. If we can get the part you want us to replace, we can do the Job

    Good morning. I have a PS4 (Model: CUH-1215A) that has recently been giving me video output issues. I would like to know what your fees are for diagnosing and repair service, as I believe it may possibly be an HDMI issue?

    PS4 HDMI Port Replacement Currently On Sale: $100 Including 1 Year Warranty… 

    Can you fix a wii console? It won't let me update it and isn't able to play the discs, we tried all 5 games we have.

    Hello and thank you for your interest in our repair services. Try using a CD Laser Lens cleaner to clean the Laser eye, and if the disc reading problem persists, please contact us for an appointment. For the update, please comfort there is enough… 

    Would you be able to repair an XBOX One X that powers off and says it's overheated or should I just can it?

    It can be repaired. $93 out the door, unless it needs a fan too, it would be $136. I'd say fix it.

    Hello, & Happy New Year! My PS4 Pro has something that called "the blue light if death". At least, that's what im seeing online. Tried to reset the system to it's original settings, but it wont get past 26% before dying & going to a blue light?

    If you get any video on the screen, you thankfully don't have BLOD. If I understand you correctly, you likely just need your system storage replaced. Please call or text during business hours for further assistance. Thank you!… 

    Hello, I have a mechanical keyboard that needs the USB-C port to be soldered on. Do you still offer soldering services? Thanks in advance!

    Hello and thank you for your interest in our repair services. Although we do offer soldering services, and are more than capable of performing the repair, our labor cost is $65. I'd recommend weighing your options.

    Do you work on Nintendo Switch? Something is wrong with the joystick. Skips through the screen fast.

    Hello and thank you for your interest in my repair services. Yes, this is a common issue called "Stick Drift". I charge $85 to replace both Joysticks.

    Do you repair Xbox One HDMI outlets?

    Yes. The total cost is $125 which is split into (2) payments: $65 Upon Drop Off $60 Upon Pick Up… 

    Would you be able to fix a broken HDMI port for a Xbox one S?

    Yes. The total cost is $125 which is split into (2) payments: $65 Upon Drop Off $60 Upon Pick Up… 

    Hi, I wanted to know if you are still open? My Nintendo Switch is not working properly. It works well when connected to the tv but the left sensor control is not working due to water damage.…

    Hello and thank you for your interest in my repair services. All device repairs start off at $65 which covers labor, diagnosis, and general maintenance repairs where no pars or materials are needed. Parts and materials, if needed, cost extra. Many… 

    My sons ps4 is constantly freezing, I already did a hard reset and it worked a lil better but it started freezing again. What is the estimate to repair it?

    Hello and Thank You for your interest in my Repair Services. All Device Repairs start off at Only $55 for Anything General Maintenance where no Parts or Materials are needed. $55 Covers Diagnosis, Labor, and any General Maintenance Repairs. Parts… 

    My son PS4 won't work how much for that and how much for a hoverboard that's broke in the middle Son PS4 but doesn't work and he needs his hoverboard fixes cracked in the Middle where you stand on it?

    First off, thank you for your interest in our repair services. For the PS4 anything General Maintenance is covered by the $55 Diagnosis Fee. Parts and Materials, if needed, cost extra. Most Parts are cheap and most repairs are under $100, depending… 

    How does one make an appointment I've been calling all day no answer?

    If you're having trouble reaching a representative, please take a moment to leave a voicemail with your name and number. This way someone can return your call and get you an appointment. Thanks for your interest in our repair services. Have a great… 

    Don’t See Your Question? Ask Away!

    Review Highlights - SBL Games

    “Took my ps4 in because it was not starting up and after numerous tries Steve was able to get it working again.”

    Mentioned in 10 reviews

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    SBL Games - electronicsrepair - Updated September 2026

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