Let me start by introducing myself, my name is John, I live 6000 miles away from California on a…read moresmall island of Guam, I was looking for that special mid-life crisis car on Guam, but the Guam dealership had sold the car from under my feet! I was waiting for bank approval, It was unscrupulous of them to do so. So I decided to take my search online and see what I could come up with, I found a better SHELBY, the top of the line GT350R with CARlifornia Auto Wholesale (CAW), I texted Mark and the rest is history. He was very patient, and accommodating, this was a long process getting the loan approved, cutting the check for the down payment, sending the documents back and forth from Guam and California. Mark had made the scary process of buying a car online sight unseen a very pleasant one. I was very thankful I found Mark and CAW. I would highly recommend CAW to anyone who needs a vehicle online or otherwise. Mark is an honest sincere person, it was a pleasure working with him to make my Automotive dreams come true!!

I like the way they do business. I really appreciate them…read morebeing straight forward with the price. I've dealt with too many dealers in my lifetime and familiar with the shady sales tactics. When I came here it was a completely different experience everything was upfront and nothing shady at all. Also when they say they give the best price they are not lying. I highly recommend this dealer.

JJ and Renato are some of the best people I've met and they were not just honest with me, they gave…read moreme advice to work out the best deal possible. I was in a tough spot and needed the right car. JJ has been in the business a long time and wants the best for his customers. As he was pulling strings, Renato was making sure I loved the car I chose and said if I didn't, he would find me the right car as soon as possible. JJ saved me 600$ a month and for that I'm grateful. I was able to grab a 2021 Kia Rio S.

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

The purchase of the vehicle was actually OK. The problem was the Jeep motor that they put into my…read morevehicle unfortunately we had to lemon law the eco-diesel in our 2021 Jeep Wrangler..

Terrible customer service from Hannah Marie. My husband's Dodge truck had a check engine light on…read moreand so I called the service department and asked if we needed to make an appointment to get a diagnostic and the lady that answered asked when we would like to come in, I let her know we would like to come in immediately. She said OK no problem. So, we go down to Moss Bros San Bernardino and Hannah Marie end up being the service writer that we dealt with. We told her the issue she told us that for a diagnostic it will take 3 to 4 days. I was a bit confused as the lady on the phone did not tell us this, and once I expressed that confusion, Hannah immediately got a bit of an attitude with me. Well, we still decided to go ahead and leave our truck and wait the 3 to 4 days for the diagnosis. Day 4, my husband tried to call Hannah (she had given him her card) 3 times, left 2 voicemails and received no call back. So, we decided to go down there after dropping the rental car off that we had to get due to his truck being down for a few days. Spoke to Hannah again, my husband explained to her that he called 3 different times and left voicemails with no response back. With a nonchalant attitude she said I never got any voicemails, my husband tried to show her that he called and she said, oh no its fine. It's fine?! That you are ignoring your customers and not keeping them updated? Gotcha! And then she proceeds to tell us that our truck has not even been touched. She did not give any valid reasoning, never apologized, the whole time her attitude; completely nonchalant, like this was our problem and not hers. She says, tomorrow by 5pm we'll have a diagnosis. OK the next day we show up, still NOTHING! This dealership had our truck for 5 days just for a diagnostic and never once did anything! No apologies or "excuses" that made sense. Just a bad nonchalant attitude from Hannah Marie! My husband got our truck back from them and we went elsewhere. My husband used to take his truck here to get an oil change and will definitely NOT be returning for any reason! Moss Bros. San Bernardino you have lost a customer, due to extremely horrible customer service from Hannah Marie. Our Friends have been forewarned as well.

my experience was good, the finance department was fast, the deal was worked over the phone as I…read moredidn't want to waist time working a deal. It took me 2 hours tops to sign and get out of the dealer. Marvin Tejada was great sales person and John and Leslie where great helped negotiating. Marvin explained some features on my suburban and John took the time to explain the system on the dash board and I left super happy bumping my music lol. My drive with my new suburban up the mountains was the best drive ever.

I am extremely disappointed with the customer service and lack of communication I have experienced…read morewith this dealership. In August 2025, service was performed on my vehicle. In July 2026, I returned because my vehicle was experiencing the same problem and would not start. During that visit, a technician informed me that I had mistakenly been charged $3,244.82 in August 2025 because the dealership had mixed up my VIN number with another vehicle. Since being informed of this mistake, I have been trying to get my refund resolved. It has been three months, and I still have not received my money or even a simple update regarding the status of my refund after multiple attempts to get one. I have never encountered a business that completely ignores customers who are trying to resolve a significant financial matter.

When I went to buy my F-150, John the car salesman made the entire process a breeze…read more From the moment I walked in, he was incredibly warm and attentive, asking the right questions to understand exactly what I needed. He gave me a fair deal without any pressure, kept me informed every step of the way, and even followed up afterward to make sure 1 was happy. Thanks to John, I drove off feeling excited and confident in my new F-150

My brother drove from Texas to visit my family and I, due to a work emergency he had to fly back…read moreand left his car in our care. THIS is exactly why he chooses to live in Texas and not Cali. So embarrassing that Ford couldn't have done a better job. Crapy customer service! I'll never hear the end of it now. Thanks Ford. Service department needs to get it together! Over two weeks to fix a blend door actuator and valve cover replacement, all covered by extended warranty. My husband is a mechanic and had to specifically tell Ford to look at the valve cover due to smoke coming out of the exhaust, because they looked with their eyes at the exhaust and couldn't figure it out, HUGE RED FLAG! That's something a FORD mechanic should know! A week in, we get a phone call asking if we have a spare because they lost our keys, thankfully they magically showed up a few days later. We called a few times to get updates and either it was a runaround, excuses about pictures and sending out to warranty, yet the truck had been there a week, or simply just no callback. My husband had to show up and surprise them and asked to look at the truck just to ensure everything was OK. Customer shouldn't have to show up to get a status on their own vehicle! Over 2 weeks for a blend door actuator and a cracked valve cover. If you know anything about cars, you know it would not take over 2 weeks to do this simple work! When you pay for extended warranty on a Ford raptor, you don't do these things yourself, you expect good customer service from Ford! Also our back window isn't going down and we also needed this fixed. The answer we get is "it's working when I do it" so we still have a window in our truck that doesn't go down and of course would have been covered by warranty as well, but when you don't care about customer service and doing your job, this is how customers walk away, unsatisfied! AND THE DARN BUTTON THAT "WORKS" IS NOW COMPLETELY BROKEN! We'll have to go to another Ford dealer for this! Definitely not going back to this incompetent lazy dealership!

Im very happy with the great experience with Logix auto group I definitely recommend them , u get…read moreapproved on the spot

If I could put 0 I would the worst experience I've had when buying a car. As soon as we bought the…read morecar they changed the catalytic converters "supposedly" couple months later it Started messing up again we sent it to them on a tow truck on our expense. they charged us 800 to fix the car and not even two months later the check engine light came on we tried to get help explain that they had fixed it and we kept getting run arounds. While trying to figure out on our own and putting in money to try to fix it we started falling behind two payments. my husband broke his arm and was out of work and we were communicating to them and instead of getting help they were simply Rude. Instead of trying to help today they came and took our car. this is so disheartening as we spent every last saving we had on this car. Please stay away from these scammers.

Process was fast and smooth great people and overall experience first time financing a vehicle and…read morecouldn't be happier with the outcome

Wasn't able to work out a deal, but the main people helping me out were very friendly and…read morestraightforwards. Good experience overall, would recommend to check out in person if you're considering buying from here.

Great experience with Patrick super friendly & cool vibes ! Makes buying a car stress free and…read moresimple. Thank you so much !

First and last time coming to this location. We brought in our 2021 Kona Electric to get checked…read morefor any maintenance it might need. Dropped it off on Wednesday, May 7th and were told that it might stay over the weekend and we would get a phone call with an update. Two days passed and we hadn't heard anything. So we call the service department on the 9th and they say they'll call us back later that day. We never got a call back. We call them again on the 10th and the person who answered says they are short staffed because of Mother's Day and could not give us an update on the car, again saying they'll call back. Two more days passed without any contact at all so we call again on Monday the 12th to ask about the car. The person on the phone asks if we got the right location because they can't find any information about us or the car we dropped off. At this point we were obviously concerned, so we drove to the location around 1pm to speak to them in person. The guy asks for our last name, and when we tell him, he says he can't find anyone in the system with that name. Thankfully, we brought a spare key and were able to prove that the Kona in their lot was ours. The guy then explains that they hadn't even looked at the car, that they only had one EV mechanic, and that they were going to get started on it that afternoon. Again, saying we would receive a call. We never received a call that day. They finally took a look at the vehicle on the 13th or 14th, a whole week after we brought it in. And WE had to be the ones to contact them to get an update. They had told us the car "stopped charging" all of the sudden and they already ordered a part that was going to take an entire month to arrive. It was frustrating having the car at this location without any updates or follow-through on communication. Not to mention not even having our correct information in their system. We would understand if they had been honest and explained to us from the beginning that they were busy and wouldn't be able to look at the car until a week later. But keeping us in the dark about everything was super unprofessional. I was also 8 months pregnant and working at this point so having transportation was essential for us at this time. It would have been the bare minimum to be taken into consideration and communicated to as the costumer. Eventually, they gave us a loaner and we didn't get the car back until 5 weeks later. And now we have to deal with visible damage to the front bumper which was never there before. In addition, it looked like someone intentionally unplugged our dash cam and didn't bother to set it back up before returning the car to us, so the cable was just hanging there in front of the windshield. I assume they didn't want to be liable for anything that might have been caught on camera while working on the car or taking it out for drives? That felt sketchy. Oh, and a noticable sticky stain was left on the floor that smelled like monster energy drink, along with greasy fingerprints all over the dash. I'm assuming they took the car out to grab lunch? It was in mint condition when we left it. Seeing the other negative reviews, I know others have experienced similar things. I should have looked before deciding where to go. Since then, we've taken the car to Riverside Hyundai and it's a night and day difference. Pleasant people to work with, smooth communication and quick service.

I'M SO HAPPY!! I searched a long time & found my perfect vehicle on their website. Alvin replied…read moreto my email & we discussed the process over the phone, and texts as well. He made everything so easy & processed the paperwork via FedEx - we live 4hrs from there and had the car shipped to us. I can't be more happy with the entire process, and my beautiful Suburban! THANK YOU!

Horrible service. Never go here. As soon as they found out I bought a car from another dealership,…read morethey ran my credit. How nice of you, Maria.

Mr Dagan returned my call promptly and was very thorough in explaining his services.read more

If I tell u this story you won't believe it. Good people and car sales normally do not come…read moretogether. I totaled my car in an unfortunate accident. Within 48hrs I reached out to R&D. Within 5 minutes he had options based on my exact needs. Here is more!! Two days later he drove the car I was interested in on a Saturday morning at 9am directly to my house for a test drive. Paperwork was ready a lender found. Warrant options "on deck" I can't believe how easy this was and pleasant. My car is fantastic. This company is a blessing and my car dealer forever. I'm so pleased and so fortunate.