I started out at PVC back in 2002 under Dr. Gregory Nixon and am still a huge fan. I cannot…read moreremember the opportunity when he passed me onto Dr. Brad Johnson and truthfully, it doesn't matter. The service, experiences, expertise and care has been exceptional every year under each doctor. The support staff has also been excellent. In recent years I see a LOT of new faces but again, the experience is flawless. The only piece of feedback when I do call to order lenses is I get asked what I wear and typically when I call I'm at work (hey gang..... you're in front of your system and my records - help me out... ;) ) Yesterday's wait time was a bit delayed again, not by much. Maybe 10 minutes delayed in what...16 years? I'll take it. My fiance goes to PVC now and he too has great experiences with the staff. I used to be so specific only seeing one doctor and over the years you let it go and I've seem a majority of them whenever something would happen and I needed immediate care. ALL of them are very reasonable and very much partner with you on care for your eyes. I trust my care with any of them. Huge huge fan of Professional VisionCare. Please consider getting on Dr Johnson's books and you'll be more than happy with your experience. Great service and great care for your eyes!

WARNING - Don't go to this Optometrist. They are way overpriced and not helpful once they get your…read moremoney. They prescribed Acuvue contact lenses. They were over $1000 and I was told I would get a $300 rebate from Acuvue. I tried to get the rebate from Acuvue and had difficulty. Acuvue has no contact numbers or email. I contacted Professional Vision Care and they were not helpful. At this point I contacted the Better Business Bureau and am will be contacting one of the news channels for assistance. To reiterate, do not go to this Business!

Everyone at Optimal Eye Care is phenomenal at what they do and how they engage with their patients…read morethroughout the entire patient experience is second to none! From the smile that greets you when you walk in, to the excellent doctors that have patience to solve even the slightest change in vision needs to the team that helps with everything post-exam. I'm so lucky to have found this team to help me with all of my vision needs! You can't go wrong by choosing this team!

Needed a new eye doc since just moving into the area. I definitely hit the jackpot with Dr. Engler…read more The doctor is professional yet relaxed and chats to get a feel for her patients needs. The staff is friendly and helpful. And the best part is that they were all on time, from checking in to actually seeing the doc.

I have been going to NW Eyecare for decades. All of the doctors, especially Dr. Gossard and Dr…read more Bieber, are kind, knowledgeable, professional and very caring. All of the staff, especially Mike at the front desk, are wonderful. I trust them completely and cannot say enough good things about the entire practice.

My family have been patients of Dr. Bosner and Dr. Bieber(now retired) at Northwest Eyecare for…read moreabout 15 years. The staff is great: helpful, pleasant and knowledgeable. It is easy to get appointments, and they are accommodating with emergencies. There is a great selection of glasses to choose from, if needed. They upgraded much of their equipment when they moved to their current location a few years ago, and the new office does not feel as cramped as the previous space. If you are looking for quality eye care, you should definitely give them a call.

Threatened to send me to collections in 2023 over a $10 copay from 2019. I never received a bill…read more When I requested an invoice, it showed an address that doesn't exist. They also only sent half of my services to my insurance, costing me extra money out of pocket.

The staff is friendly-I've been to a few eye doctors in my lifetime, and this has been my favorite…read moreplace to go in Columbus - originally, I found it incredibly convenient since it has two locations - downtown and in Polaris, so it was convenient as I worked in one area, and lived close to the other. Now, I visit one, since work and home have collided. A pleasant happenstance!

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The staff here is very nice. My issue is whether I'm getting contacts or eyeglasses,the…read moreprescription is always off which requires another eye exam and more waiting. At my last visit I explained that I see great with my current prescription. When my new contacts arrived, the prescription was so off. I called back and was told my eyes need time to adjust to the contacts. I don't know how the eye exam could have been so wrong, but I do know contacts are supposed to improve eye vision, the eyes are not supposed to adjust to the contact lens. This last experience may have been the one too many for me

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

I had gone to them over a year ago, had a bad experience, and decided to put it behind me. Now,…read moreafter a year I find out what these morons actually did. On my first of three visits for one appointment I had the eye exam, picked out my glasses, and left thinking everything was good and I'd pick up my glasses in two weeks. I got the call, came to get them, put them on and immediately knew something was wrong. The left eye was blurry, and was clearly not correct. I told them this isn't right, and grudgingly they conceded and let me make another appointment to come back for another exam, free of charge. I came back after a week, did the exam, and the doctor admitted the prescription seemed off on the left eye. They sent off the glasses, and two weeks go by, I went back and pick them up. Same issue! The left eye is still all blurry. I start to get upset, but stayed calm enough to say this isn't right. They said, "If you come back for another visit then it'll be $75." I said that was fine but I wanted a different doctor this time. They agreed, and after a week I went back. When I showed up for the third appointment there were no other customers, just me. I had a business meeting that day but I thought I'll get to the eye doctor, early, check in, and be back home to get into Zoom in time. I sign in 15 minutes early, but I had to wait a few minutes, then one of the receptionists takes me back, gets my info and walks out. I look at my watch and say to myself, "Okay, my meeting is at noon, and it's 11:00 right now, so plenty of time." I live about 10 minutes from here, so I wait. And I wait. And I wait. I look down at my watch watching the minutes droll on and no eye doctor. After 27 minutes, 27 MINUTES, I finally say, "Screw this", get up and walk to the front where there are still no other patients. I say, "Give me my money back." Then the doctor comes out of his office and acts like he's going in to see me in the other room. He says, "Where are you going?" I say, "I'm leaving, you have the audacity to keep me waiting for 30 minutes. I have a meeting to go to." Then this turd says sheepishly, "I had a family emergency." Now break this down and think about it. He thinks he can just say, "family emergency" and that trumps everything. So IF it's a family emergency then why are you still here? IF it's an emergency then why didn't you get one of your receptionists to tell me I'd have to reschedule? IF it's an emergency why did you ask me where I was going? I said, "I'm done with you and this place, give me my money back." Keep in mind, the money issue is because I use my insurance and I can only go once a year. The receptionists tell me that I'll have to talk to the Office Manager. I end up talking to the Manager and she says, "Sorry, can't refund for services rendered." Okay... that's how life goes. I accept the fact that these morons exist, they have no idea what they're doing, but I'll just move on with my life and not deal with them. No point in letting them get the best of me beyond me knowing I'll never go back. THEN I FOUND OUT WHAT CAUSED THE WHOLE THING! Fast forward to today, I had to wait a year to go to the eye doctor since I had no insurance to use because of these Vision Asshats. I drive over 40 minutes to my old doctor. Take my frames from the previous year with me because I did like them and I figure I'll have to spend the money to get lenses anyway. The idea was I'd use my new insurance for the computer glasses I need, and use the frames from the previous year that caused me all the trouble, and use them for my long distance driving. After I get the exam they look at the old glasses. They say, "Yeah, these are way off in the left eye." I say, "Yeah, I thought so." So now I'm feeling good about myself that I'm not wrong, that there was an issue. So I pick out my new frames, order the old frames some new lenses for the purposes of seeing at distance and I'm about to leave. Then the lady helping with the glasses looks at me and says, "Do you want the blue block on these again?" I say, "Excuse me? You mean on the new frames, the one I ordered for when I'm on the computer?" She looks back at her hand to make sure she's holding the right ones and says, "No, the old ones. They have blue block on them." Then it hits me! I know what these geniuses at Vision Professionals did, they put in the right lens as far-sighted, and the left lens as computer distance! ARE YOU KIDDING ME? Who does that? Do they expect me to close one eye when driving, or when I'm on the computer?! If this was intentional then they're malicious pieces of crap, but if an accident then they're just incompetent. Go here at your risk people, you have been warned.

I agree with the other patients who said their prescriptions were way off. I mean, how hard is it…read moreto read the numbers off of an autorefractor? The optometrist did not impress me at all although the short young lady that did the testing was just as nice and friendly as you will ever find. Now I have to go somewhere else to get a proper prescription.

I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend