I CAN SEE!!!! So I…read moregot glasses like....8 years back. Benefits of a career based on staring at a computer screen I suppose. I actually didn't even make the appointment. My wife was like, I'm going... made you an appointment too. Visit was great. The doctor made the exam portion very quick and enjoyable. We then got to sit down and try on all the glasses. At least it felt like every pair in the place. Was probably just a fraction of what they have. The associate who helped us also really seemed to have a knack for finding the style we were after and none of what we didn't like. Even with insurance is wasn't cheap, but from any prior experience with glasses they never are. Oh well. I think the overall experience makes it worth it.

I've had Dr. Bennett as my optometrist for about 4 years now, and she's been great! They really can…read moreaccommodate all kinds of glasses types here.

Office is not opened according to information online. Lucky to be opened 2 days a week. They do not…read moreanswer their phones. Answering system says to text but They do not respond to text. Glasses last year were incorrect. Glasses this year were incorrect. Poor customer service. Wasted my time going to the office when told it would be opened and it was closed.

since DR Jordan has been gone... you can't get a hold of anyone in the office , they want you to…read moretxt but it's fighting tooth and nails to get them to txt you back. Apparently my contacts were ordered on 10/30/25 and today is 11/12/25 . I know it doesn't take this long as I have been coming here for years.. I may be looking for a new place.. Office is ran very poorly .

Prior to this, I don't think I've ever ENJOYED going to the eye doctor. I've never minded it, but…read moreit's not something I'm necessarily psyched about, you know? Booking was easy, just be warned that Saturday appointments are booked out a while. You can fill out patient forms online ahead of time, which is a huge plus for me (I have bad handwriting, okay?). Front staff desk was efficient and friendly. I had a great appointment with Dr. Oatney, who was kind, educational, and funny. I was a new patient, and he really took the time to listen to me and get to know me. So great!

The Town Street Clarkston eye care was my doctor for the last 30 years. After my yearly appointment…read morein January they ordered me new contacts at $200. After trying them I decided to see a cateract Dr I was told that I needed surgery in both eyes. When I tried to return the contacts they refused saying it was their POLICY to not accept them after 3 months. The package says that they are good until 2031 I'm out $200! They keep asking me for a $10.00 amount my insurence didn't cover! VERY POOR SERVICE

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The care taken to help with adjustment and later a replacement was wonderful. Thank you, ladies.read more

This is by far the best optical experience I have ever had. The entire staff is warm, welcoming…read moregreat, and quite knowledgeable. I am so happy that I decided to discontinue my consumer relationship with a local optical "chain" and give them a try. So I just left my new favorite family eyecare. They got my optical insurance to cover my contacts and contact exam completely as it's really medically necessary. The most surprising was that they had a contact strength pretty close to my script. Usually I have to wait weeks for a sample to try it out and then even longer for my actual 6month supply. Thank you so much Divine Family Eyecare !

I am sharing my experience so that other parents can make informed decisions when choosing an…read moreeye-care provider for their children. My six-year-old son requires corrective eyewear in order to see properly. During our experience with this practice, I encountered significant concerns regarding communication, replacement eyewear, and the information provided to me about my son's insurance coverage. I was initially informed that his insurance did not cover the replacement eyewear he needed. Because I was unable to obtain adequate clarification from the practice, I contacted EyeMed through CareSource myself and was informed that the replacement glasses had been covered and paid for through his insurance. This was inconsistent with the information I had previously received from the practice. I have since had difficulty obtaining communication regarding when and how my son will receive the replacement glasses, despite being informed that the eyewear was covered and paid for. The lack of communication has been particularly concerning because my son depends on his glasses to see properly. The practice has now ended the patient-provider relationship, and I understand that I will need to obtain future care elsewhere. My concern is that the services and eyewear already initiated should still be appropriately addressed, regardless of the termination of future care. Due to these concerns, I have filed a formal grievance with CareSource and a complaint with the appropriate Ohio regulatory authority so that the circumstances can be independently reviewed. I am sharing this review not to make conclusions about matters that are still under review, but to encourage other parents to carefully verify their insurance benefits directly with their insurance company, keep documentation of all communications, and follow up on any medical services or eyewear that have been ordered or paid for. Parents should feel confident that their child's care, insurance information, and medically necessary eyewear are being handled accurately and communicated clearly.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

I went to the Bethel Road location today in hopes of getting a very old pair of glasses repaired…read more The glasses are my husband's and he has a lot of problem not being able to use a contact currently. The glasses have one lens with correction but the right eye had no lens because he has a lens implant. My request was for blank lens in the right eye sector. I was greeted in a very friendly manner and advised that the cost would be $10. I had just left Lenscrafters where I was advised the cost would be $250, would take 2 weeks and they could not guarantee the work in used frames (I can understand that part). I am very pleased with the cost but especially with the service I received. Very caring, very understanding and very apologetic that I might have to wait awhile (it was 18 minutes). I recommend this to anyone who needs glasses, contacts or even questions. The really care about their customers - the other customers left with big smiles and thank you as they finished their visit too. Super people, super service.

It is with a bit of sorrow I have to write this review because I have done good business with this…read morecompany on several occasions. Recently I brought some office glasses for repair where a hinge broke. After a while the same side broke again. I called to follow up and learned I was still under warranty. Whomever I spoke with seemed to be kind as usual. I brought the eyewear in on Monday and was immediately put off by the person behind the counter doing whatever he was doing. He spoke rather dismissively telling me he would be with me momentarily without actually looking my way. After he continued doing whatever he was doing at the computer he asked me what I was there for. After getting my name and looking me up, there was a bit of confusion as to how my name was listed. Again this in itself was not an issue for me but his attitude was stone cold I "DON'T WANT TO HELP YOU!" Once he found me he looked at my eyewear and immediately said, "OH THIS BROKE WHERE THE PLASTIC IS, THERE IS NOTHING I CAN DO TO FIX THESE". No customer service, empathy nor reasonable expression from one human being to another let alone a customer. This was all I could think about. Then he said, "I could bond them but I doubt it would last a day. Sorry!" It was a very sarcastic "sorry" - more like a f&^! you 'sorry.' It was at that moment I realized i needed to get outta there before I went beyond my own personal character. I took my frames home and added a little super glue to the point of breakage. I'm glad to say its been over 48 hours now and I've worked in them for some 22 hours since Monday without a problem. The glue is sturdy and I am satisfied with my own limited 'craftsmanship.' The fact that he didn't choose to make a fix for me is one thing. I find that disappointing in itself. But the fact that this man with a nasty ass attitude spoke to me like I was a worthless waste of his time has me rethinking whether I will ever seek out their services again. To reiterate, this was my first negative experience as opposed to the many times I've been there and received friendly service. I could imagine several reasons why this could be which I won't mention. One I will mention is I had just cut my grass before driving to the store on my lunch break. Perhaps he thought I was a hobo. But again, regardless, I am still seething when I think of how this person summarily dismissed a person who takes pride in spending money with good businesses. I was taught in the first grade not to judge a book by it's cover. I would have asked this person his name. But I was so put off even now I don't care.

Wonderful experience with Dr. Katie Exline! Fantastic doctor, knowledgeable, and great with kids. I…read moreappreciated that all involved in my girls' care spoke directly to them, asked if they had questions, and taught them about their own eye health and biology as they went. Def recommend!

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!