I've gone to them for years. Dr. Gossard is very professional and personable and makes you feel at…read moreease. The opticians and the office staff are all friendly and very helpful. I am extremely nearsighted, and they have gone above and beyond to get me perfect eyesight. No, they're not "cheap", but why skimp on your eyesight, especially if you have extreme eye issues? Highly recommend.

I have been going to NW Eyecare for decades. All of the doctors, especially Dr. Gossard and Dr…read more Bieber, are kind, knowledgeable, professional and very caring. All of the staff, especially Mike at the front desk, are wonderful. I trust them completely and cannot say enough good things about the entire practice.

Office is not opened according to information online. Lucky to be opened 2 days a week. They do not…read moreanswer their phones. Answering system says to text but They do not respond to text. Glasses last year were incorrect. Glasses this year were incorrect. Poor customer service. Wasted my time going to the office when told it would be opened and it was closed.

since DR Jordan has been gone... you can't get a hold of anyone in the office , they want you to…read moretxt but it's fighting tooth and nails to get them to txt you back. Apparently my contacts were ordered on 10/30/25 and today is 11/12/25 . I know it doesn't take this long as I have been coming here for years.. I may be looking for a new place.. Office is ran very poorly .

He is now retired. My favorite eye doctor for 10 years…read moreretired unexpectedly in 2022. I found this out when I had pinkeye in December.

Best eye doctor ever…read more I heart Dr. Eric and his wife Debbie, who acts as receptionist, scheduler, contact orderer, money collector, insurance liaison, and provider of honest opinions on glasses selection. It is just the two of them in a little office that is easy to get to in UA. Dr. Eric is a great eye doctor, quick and thorough- I like that he doesn't give you an increased prescription just because you might need it, he'd rather err on the side of not making your eyes worse. The office is easy to make appointments at, very easy to reorder contacts, and Debbie seems to be able to get a lot of bang for your buck on eye insurance. It is just overall a pleasant experience.

Ever time I go in, everyone is so kind & helpful. Always helpful & amazing to work with. Highly…read morerecommend this business.

I had my appointment set for a month, took time off work, and then the day before my appointment…read morethey called me to tell me my insurance wasn't going to cover my appointment. Front desk is unhelpful and rude when you try to ask questions.

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

Dr. Vanderhorst is just the best. She helped me find glasses for my tricky astigmatism (and no one…read morehad been able to for six years before that). Today she saw my 19 year old autistic daughter. She and the whole staff was so respectful, knowledgeable and kind. It's not always easy for an autistic person to do these types of exams and my daughter pulled through like a champ with all their support. We will definitely be back!

The staff here is amazing and very friendly. I have been going here for years as well as my…read morefamily. I see Dr. Molly who is the sweetest kindest and knowledgeable eye doctor I have ever seen. I staff that helps you pick out glasses are always so helpful with picking the just right pair of frames. I highly recommend this place here in Hilliard right off of Cemetery Road.

Dr. Bennett is very upbeat, competent, and funny/fun! He has a beautiful office space, awesome…read moreselection of nice frames to choose from, and personable, efficient, and truly nice employees! My diagnosis was quickly assessed and I felt like everyone cared. Long overdue review...

Dr. Bennett and the staff at Columbus Eyeworks are professional, patient and knowledgeable. I am…read morealways treated with respect. My vision is the best it can be. The frame selection is incredible, as are the sunglasses. If you are looking for vision care I would highly reccomend!

I have been utilizing OSU Optometry for years, and they are excellent! Their scheduling is easy and…read morethey are "on time"for appointments. Shane, the third year student, and Dr. Orr were caring and took time to explain everything. Their exam was thorough. They took time to review my entire medical and prescription history and answered all questions. Jeff, who manages the optical shop, is great at helping you choose the appropriate type of lenses as well as type of frame. Their new building is very nice and clean. OSU Optometry is the best!

This comment pertains only to the Eyewear Gallery. I ordered a new pair of glasses and (1) the…read more"intern" rushed through her measurements resulting in a pair of glasses I could not see in; and (2) the replacement pair came from the lab with a crack in the lenses and had to be returned. I am still waiting for the third pair more than six weeks later. A long-time client, I will not order glasses from this vendor again.