I started out at PVC back in 2002 under Dr. Gregory Nixon and am still a huge fan. I cannot…read moreremember the opportunity when he passed me onto Dr. Brad Johnson and truthfully, it doesn't matter. The service, experiences, expertise and care has been exceptional every year under each doctor. The support staff has also been excellent. In recent years I see a LOT of new faces but again, the experience is flawless. The only piece of feedback when I do call to order lenses is I get asked what I wear and typically when I call I'm at work (hey gang..... you're in front of your system and my records - help me out... ;) ) Yesterday's wait time was a bit delayed again, not by much. Maybe 10 minutes delayed in what...16 years? I'll take it. My fiance goes to PVC now and he too has great experiences with the staff. I used to be so specific only seeing one doctor and over the years you let it go and I've seem a majority of them whenever something would happen and I needed immediate care. ALL of them are very reasonable and very much partner with you on care for your eyes. I trust my care with any of them. Huge huge fan of Professional VisionCare. Please consider getting on Dr Johnson's books and you'll be more than happy with your experience. Great service and great care for your eyes!

WARNING - Don't go to this Optometrist. They are way overpriced and not helpful once they get your…read moremoney. They prescribed Acuvue contact lenses. They were over $1000 and I was told I would get a $300 rebate from Acuvue. I tried to get the rebate from Acuvue and had difficulty. Acuvue has no contact numbers or email. I contacted Professional Vision Care and they were not helpful. At this point I contacted the Better Business Bureau and am will be contacting one of the news channels for assistance. To reiterate, do not go to this Business!

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?

Dr Fox and her team are absolutely amazing. We have been going to Dr Fox for at least 15, maybe…read morealmost 20, years and have consistently exceptional service. Quality products, super friendly and knowledgeable staff, and a great atmosphere. We wouldn't go anywhere else!

I have been with this office for long years and it was a pleasant experience, but for the last two…read moreyears the services went down really bad. For the past two years it has been a horrible experience for me; they could not diagnose my eyes sight correctly nor they presribed the right glasses, and I told them about the problems on the spot but they seem care less, actually I throw their glasses to the trash because they are really bad. So, I went to Walmart and got me two pairs off the sheleves glasses, one for far signt and one for reading and they are perfect with just $10 costs. I do not recommend this office any more.

What an amazing place!! I had an awesome time here. Who says that about a dr appointment?! Everyone…read morewas super kind. The doctors were so helpful. I felt really taken care of. I ordered new glasses that look great. I definitely recommend coming here for an eye doctor.

I arrived for my 2:40 appointment at 2:30. I was not taken back to begin my appointment until 3:00…read more There was a new employee being trained and he was far too new to be leading the new patient intake. Dr. Cooley was great and very informative. However, my appointment was over 2 hours long. By the time dr. Cooley was done seeing me I didn't even have time to pick out lenses. This was my first time at this office, and honestly will probably be my last.

Dr. Jonathan was great! he made me feel very comfortable and answered any questions or concerns…read morethat i had with my eyes. the staff out front were pleasant and helpful, i will be back for all my future eyecare needs :)

I would recommend going there the staff are friendly and I felt very comfortable. They answered my…read morequestions and was pretty quick about everything.

I do not recommend this place. They care about your money, nothing else. I chose this office…read morebecause I needed a new prescription ASAP and they had great reviews. I was able to schedule a last-minute appointment for glasses and contact lenses. The doctor was argumentative and in a hurry. The ladies in the front were nice but did not explain charges until they were asked. The receipt did not break down charges. Flimsy and cheaply made frames, about 90%. The man behind the counter for the new frames was not friendly and was annoyed that I was browsing. He became friendly and helpful when I actually purchased something. During my interaction with him, I noticed a dislike for the ladies working at the front desk. Getting my contact lens prescription was very difficult. They wanted me to buy from them. When I called their office, they sent me a quote to purchase from their website, where I did not have access to my prescription. This situation went on until I had to let them know that they were breaking a federal law.

From the owner: Located inside Visionworks, Daniel Crawford, O.D., Emily Rausch, O.D., Kinsley Gossard, O.D.,…read moreMelanie Ballard, O.D., and a growing team of optometrists are providing eye exams and empowering patients with knowledge and tools to address needs for glasses, contact lenses, myopia control, dry eye, diabetic exams, and other ocular disease management. Crawford Vision Care proudly supplies a wide range of contact lenses for fitting and purchase at the best prices in town.

Would give them a negative stars if I could, brought in a frame to simply replace the lens covered…read moreunder insurance the optician took the frame the back room broke and brought it back in the case didn't bother to inform anyone Went back the next day, spoke to the office manager she claimed it was broken when it was brought even though it was worn everyday for a year AVOID..... AVOID .... RUN ..... RUN.....

This has been my go-to place for my glasses since moving to Powell. Although I get free eye care…read morefrom the VA, their choices are limited. I like RayBan, and they have done right by me. No issues, and I was treated like a valued customer. You can't go wrong here!

This afternoon, my ninety year old father recovering from double hip replacement had a reaction to…read moresoap in his eye. I repeatedly asked him to let me take him a doctor. He repeatedly declined. (He's a stubborn old man). At 4:40 he finally decided he couldn't take it any longer. I knew it was a long shot as it was Friday 20 minutes before they close, but I thought I'd give it a chance. I called the office explained the situation to the receptionist. Dr Keener came to the phone, Listened to my situation and showed my family compassion in our time of need. They stayed late to care for my father. They did this with smiles on their face. I would highly recommend Dr Keener and his team. Westerville is lucky to have you.

I have been to Americas Best twice. The first time I was expected to call my insurance to give the…read morestore my insurance benefit amounts, that time it was in Sunbury, Ohio. The second visit was at the Polaris office, they did not get an authorization for my exam. Nine months later I receive a bill from them and I call my insurance to see why. America's Best didn't get an authorization at the time of the exam. I made multiple calls to assist them with getting the authorization, they never called my insurance to get it. I paid the bill. Won't ever go back.

What should have been a simple prescription lens change for sunglasses turned into a six-week…read moreordeal involving multiple errors and unacceptable customer service. We brought in our own eyeglass frames with an existing pair of sunglasses that had dark black lenses, requesting only a prescription update. On the first pickup, the lenses were the wrong color (brown), while the original dark black lenses were still in the package. Management acknowledged the error and said the order would be corrected within two weeks. On the second visit, the replacement lenses were again incorrect--this time light gray, still not matching the original dark black lenses. At this point, after three store visits and weeks of delay, my wife requested cancellation and a refund, including crediting the insurance portion, so we could take the prescription, original frames, and original lenses elsewhere. She needs these prescription sunglasses for an upcoming trip. The situation worsened when the assistant manager was dismissive and unhelpful, stating she could not release the frames and original lenses or immediately credit the insurance portion. The tone and handling of this interaction were insulting and unprofessional, especially given that the repeated errors were not ours. We have since filed a complaint with America's Best corporate headquarters. The corporate representative has been professional and is working with the store manager to resolve and monitor the situation. We are hopeful this will finally lead to a resolution, but this experience has been extremely frustrating and time-consuming for what should have been a simple straightforward service. Stay tuned for updates.

I have been going here and seeing Dr Reed for over 10 years now. Great care and great people! I…read morecould not imagine going anywhere else.

My $700 glasses were under 200 down the road and online. Bifocals are up close only. (VERY close)…read moreShowed screen shots and was told too "Too bad" in a nice way. One star add for being nice. Lol