Would give them a negative stars if I could, brought in a frame to simply replace the lens covered…read moreunder insurance the optician took the frame the back room broke and brought it back in the case didn't bother to inform anyone Went back the next day, spoke to the office manager she claimed it was broken when it was brought even though it was worn everyday for a year AVOID..... AVOID .... RUN ..... RUN.....

This has been my go-to place for my glasses since moving to Powell. Although I get free eye care…read morefrom the VA, their choices are limited. I like RayBan, and they have done right by me. No issues, and I was treated like a valued customer. You can't go wrong here!

Dr. Jessica and her staff took the time to give me a thorough eye exam and help me get fitted for…read moremy glasses. Their office is spacious and very clean. I felt well taken care of and they are great with answering my questions. I've recommended all my family members and friends to their group.

Dr. Michael Dopkiss was beyond wonderful. As a new patient, I was very hesitant to call to make an…read moreappointment with not even a referral, but merely picking up the phone. From start to finish, I was very impressed. The best part, I found an eye doctor who asked me detailed, questions, took his time and listened to my every concern. Not only did he answer all my questions and concerns, but made me feel very comfortable. Enough so, that I am looking forward to my next year's eye exam. Thank you, Dr.Dopkiss, you and your entire staff certainly earned my 5 stars.

I started out at PVC back in 2002 under Dr. Gregory Nixon and am still a huge fan. I cannot…read moreremember the opportunity when he passed me onto Dr. Brad Johnson and truthfully, it doesn't matter. The service, experiences, expertise and care has been exceptional every year under each doctor. The support staff has also been excellent. In recent years I see a LOT of new faces but again, the experience is flawless. The only piece of feedback when I do call to order lenses is I get asked what I wear and typically when I call I'm at work (hey gang..... you're in front of your system and my records - help me out... ;) ) Yesterday's wait time was a bit delayed again, not by much. Maybe 10 minutes delayed in what...16 years? I'll take it. My fiance goes to PVC now and he too has great experiences with the staff. I used to be so specific only seeing one doctor and over the years you let it go and I've seem a majority of them whenever something would happen and I needed immediate care. ALL of them are very reasonable and very much partner with you on care for your eyes. I trust my care with any of them. Huge huge fan of Professional VisionCare. Please consider getting on Dr Johnson's books and you'll be more than happy with your experience. Great service and great care for your eyes!

WARNING - Don't go to this Optometrist. They are way overpriced and not helpful once they get your…read moremoney. They prescribed Acuvue contact lenses. They were over $1000 and I was told I would get a $300 rebate from Acuvue. I tried to get the rebate from Acuvue and had difficulty. Acuvue has no contact numbers or email. I contacted Professional Vision Care and they were not helpful. At this point I contacted the Better Business Bureau and am will be contacting one of the news channels for assistance. To reiterate, do not go to this Business!

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?

We just love Costco and here's another really good one…read more We were in the area so we thought we would stop & shop. I bought mushrooms, cottage cheese, coffee, granola, green beans and on and on. When I got to the till I was asked if I found everything and I said no, couldn't find scallops. They said the just came in and ran back & got me a bag. Instead of holding up the line, a supervisor checked me out on a separate till. A+ service!! As Arnold said, 'I'll be back!'

Went to the Tire Department for new golf cart batteries. I still had the connecting cables on my…read morebatteries. Asked for help removing a 9/16" nut. Ran into one of the rudest encounters in multiple years. Had to take all 6 old batteries back out of the store. Remove the connecting cables (which took 1 minute) and then reload the 6 batteries back in the store for the core refund. I dealt with the same Costco associate on the core refund. It is not my doing that each battery has to be entered separately. I was treated with rudeness again today in processing the core refund. The batteries may be cheaper in price than an auto parts store but whoa, the rudeness was not what I was expecting.

Ll NOVEMBER 2024-I…read moreI-wanted my old frame updated with the new script written by Dr Kayla 1.the technician had trouble finding my account 2 once found she couldn't locate my scripts or my husbands insurance. 3 I called back to confirm coverage--information -it was found but no one called to say information was found. I clearly explained I I want my old frames to be filled with the new frame's script .. Needless to say the old fram did not match the new script-- $350 + an additional 2 weeks to wait Apologies issued but my time , money and expectations were it met !

Dr. Fanning is the best. Extremely smart, nice & personable. I continue to go to him even while…read moreliving outside of Columbus!

I have been going here and seeing Dr Reed for over 10 years now. Great care and great people! I…read morecould not imagine going anywhere else.

My $700 glasses were under 200 down the road and online. Bifocals are up close only. (VERY close)…read moreShowed screen shots and was told too "Too bad" in a nice way. One star add for being nice. Lol

Great people who truly care about what they do. Been going to them for years now and feel grateful…read moreto have an eye doctor that can be trusted

Always a great experience. Excellent staff and I wouldn't go anywhere else! They are on the cutting…read moreedge of eye treatment with the most up to date technology, and the knowledge to use it. Eye care is a lot less stressful than it used to be!

I bought 2 Float Spa Sessions for my husband and I for Valentine's Day! I got a pretty good deal…read morethrough Groupon for under $90. He was curious after watching Joe Rogan talk about it. I never heard of this but went for the ride, no expectations. Making an appointment was easy. I followed the instructions and texted the number for appointment time to schedule. It was easy peasy and I had to fill out a consent form that was sent to my email. Since this was our first time, we had to get there 30 mns. early to watch a video and get a tour. Upon entering the place, we found comfortable chairs and a giant waterfall. The place was so welcoming, smelled so good, and had a serene atmosphere. We waited a few minutes and the manager came out to sign us in. She gave us flip flops to use while we were there and showed us first to the relaxing room we will come out to when we were done. We will get complimentary tea, cucumber lemon waters, and 15 mns. of oxygen bar. We were then led to a dark room to watch our instruction video. It was a short and informal video. The leather chaise were so comfortable. After the video, we were finally led to our pod suites and given more instructions and advices. Then it was go time. I locked my door, put the ear plugs in, took a shower and entered my pod naked. The pod was clean and warm. I put my floating head piece on and assumed my position with both hands over my head and feet slightly parted. I relaxed my shoulders and started the breathing technique to slow down my heart rate and closed my eyes. The soothing music and jets would end soon, I manually turned the lights off and tried to relax and think of happy thoughts. It was pitch black and so quiet I heard my heart beat and my breathing. My mind got very creative and I thought of positive things but the thought of not being able to breathe kept creeping in. I'm not sure if it was claustrophobia or normal but the thought of suffocating kept coming back. I would take deep breaths through my mouth a few times and try to change my thoughts. It did relax me 1000%. It was so relaxing once I didn't feel like I was in a coffin, I may have dozed off. The hour went by fast and the lights and sound came back on. I did not want to leave. The float experience is like no other. It's like you are floating in space. I felt so spaced out and relaxed as if I just got a full body massage. There are so many benefits of float tanks: lowers blood pressure, better sleep, gets rid of stress, promotes endorphin production, pain relief, mental clarity, creativity, etc... I signed up for the monthly membership and look forward to my next float. I recommend it to everyone!!! It's sooo good and good for you. Self care is important. I got out and showered again and went to relax in the oxygen room. I sipped on a delicious cranberry orange tea and tried the Bliss oxygen flavor. It was the most refreshing experience.

Place is super clean, staff is great (and helpful) and I've had a relaxing float every visit.read more