Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Everyone at Optimal Eye Care is phenomenal at what they do and how they engage with their patients…read morethroughout the entire patient experience is second to none! From the smile that greets you when you walk in, to the excellent doctors that have patience to solve even the slightest change in vision needs to the team that helps with everything post-exam. I'm so lucky to have found this team to help me with all of my vision needs! You can't go wrong by choosing this team!

Needed a new eye doc since just moving into the area. I definitely hit the jackpot with Dr. Engler…read more The doctor is professional yet relaxed and chats to get a feel for her patients needs. The staff is friendly and helpful. And the best part is that they were all on time, from checking in to actually seeing the doc.

Ever time I go in, everyone is so kind & helpful. Always helpful & amazing to work with. Highly…read morerecommend this business.

I had my appointment set for a month, took time off work, and then the day before my appointment…read morethey called me to tell me my insurance wasn't going to cover my appointment. Front desk is unhelpful and rude when you try to ask questions.

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?

Wonderful experience with Dr. Katie Exline! Fantastic doctor, knowledgeable, and great with kids. I…read moreappreciated that all involved in my girls' care spoke directly to them, asked if they had questions, and taught them about their own eye health and biology as they went. Def recommend!

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!

I've had Dr. Bennett as my optometrist for about 4 years now, and she's been great! They really can…read moreaccommodate all kinds of glasses types here.

The doctors are great, but that's about it. Frames are a bit overpriced, and some of the staff are…read morekinda rude and loud, wouldn't buy from them.