I heard about Saroki's from radio commercials and we had driven past this location multiple times…read more One day we were starving and on a whim we pulled in to get some chicken. This review is based on the two times we ordered chicken. Our first visit we ordered two chicken breasts. They were a generous size, moist and tender and I really loved the crispy coating. Fast-forward a few days later and we were driving past again so we decided to try chicken tenders this time. They were good size portions with the same great taste. I would definitely get them again. My preference would be the chicken breasts though. The biscuits were flaky and buttery and were a nice compliment to the chicken. Based on the many other chicken places around our area, Saroki's would be towards the top of my list. As far as sauce/dip, I didn't think the chicken needed any. To me, the sauce took away from that delicious crispy coating. We're looking forward to going back and trying additional items. I'm just happy that we finally decided to try it after driving past so many times.

On July 17th we placed a catering order for pickup at 3:30 PM from the Macomb Township location on…read more23 Mile Road and North Avenue. The order included 125 hand-battered chicken tenders and honey biscuits, totaling approximately $320. When my husband arrived shortly after the scheduled pickup time, he was informed that our order had not even been started. We had more than 45 guests waiting for the meal, and he missed the beginning of our gathering while waiting for the food to be prepared. He was told the order would take "about 10 minutes," which was confusing given that it had been placed in advance specifically as a catering order. In reality, he waited approximately 40 minutes before leaving with the food. After arriving home, we discovered that eight biscuits were missing from the order. Although we received phone calls saying we could return to pick them up, that was not a practical solution after the delay and inconvenience. The following day, I contacted the manager to discuss the situation. Rather than acknowledging the issues or offering a meaningful resolution, he stated that he had included extra chicken and that we could have returned for the missing biscuits. Throughout the conversation, he dismissed my concerns, was unprofessional, and declined my request to speak with the owner. As business owners ourselves, we understand that mistakes can happen. What matters is how they are handled. Unfortunately, the lack of accountability, professionalism, and customer service was far more disappointing than the initial error. Our family has used their catering services in the past, as have many members of our extended family. Based on this experience, we will no longer use this company for future events, and I hope this feedback is taken seriously so similar situations can be avoided for other customers. I have emailed now twice with no response as well. Unfortunately, customer service is not their strong suit.

The staff is so friendly. I ordered the fiesta chicken slider…read more One bite and I knew it is delicious. I took it Carry out but the dining area is fresh and clean.

Unkept building with a poorly paved lot , luckily I didn't go inside . Lady at the drive thru was…read morefriendly & asked if I needed any sauces, but that was the best part . Arrived about 12:45 pm , you would think the food would have been good around lunch rush , but no . One chicken sandwich was hot, the other like it's been out for 2 hours , all four cheese sliders were dry , cold , onions cooked beyond recognition & the bun was barely soft , they flat out sucked ! This place is a disaster to say the least.

everything was great…read more staff was nice fries are arguably one of the best fries i've had burgers were very good too

It's a decent in-between for us to meet the fourth grand daughter…read more Around 5:30 on a Wednesday. Still 1/2 hour left in happy hour. Moderate crowd but picking up. We're seated right behind the cashier. Our server, Trinity, is all over it. We start with a $7 onion ring tower appetizer and a couple of Modelos. All the burger orders receive bottomless sides, so everyone picks one and in the middle of the table they go. So instead of just fries, I get sweet potato fries, Yukon chips, garlic fries and steamed broccoli. The food is always good. The server asked us six times if she asked us once if we wanted refills on food and drinks. Extremely attentive. The check ran about $20 a person. The burgers aren't very big, but the sides make up for it. Safe to say we'll be back. 10/25

They don't honor their refund policy and don't respond to you. Very disappointing customer service…read moreand support

Idk how it's possible for this store to be so much worse than any other penn station I've been to…read more From workers being on their phone the entire time, to orders being wrong. (Maybe if you weren't on your phone while I'm giving you my order... you'd get the simple request correct) like how do you mess up a grilled club... there's one piece of ham on this $18 sandwich..... wrong bread... absolutely smothered in mustard with no mayo. I'll never be back. If you read this... drive to a different location.

This place sucks. It consistently takes over 30 minutes to make a sub. I have had faster service…read moreat a steakhouse.

Good sandwiches. Just be careful ordering online, check in as soon as you get there if the order…read moreisn't ready. The manager will push all of the dine in orders ahead of online orders. Four walk-in orders were made while I waited for my four sandwiches to go. After I old her my name for the online order then they said they would make mine.

Good location in front of the shopping center with a convenient in and out to the establishment…read morewith plenty of parking. The food is good, as usual, and although pricey, it's worth it if you want better quality fast food. The soft drink dispenser leaked on your hand when you used it and the paper towel dispenser in the men's room was empty, so it's a good thing this was a restaurant because napkins are available. Gift card didn't work in credit card machine and the number had to be entered manually. Dominic and his co-workers were courteous, friendly and hard working.

This birthday boy got quite a deal from here today. Half off all food and a free shake. Beef &…read morecheddar,onion rings tasted very good. Chocolate shake was fantastic. Online order for pickup ready upon arrival. Now I will have to drive past more planet fitness places to burn the calories.

This location is always busy around lunchtime! We use the rewards program and it does pay off if…read moreyou're a regular. I always get the turkey and provolone. They slice everything fresh, although the taste is the same as any other sub shop. They have "Mike's way" which is a special topping combination that not many people seem to get. Overall the topping options are much less than Jimmy John's or subway, but if you are basic with toppings like me you will still be satisfied!

Amazing employees always kind courteous and happy to take my order. The employees at the store seem…read moreto do much better than others as they always get my order right and it's warm and ready when I get there. If I could, I'd give them all a gold star.

I love Lee's chicken! Their chicken strips are huge. They also reheat really nicely in the air…read morefryer the next day. Their sides are good, too. I still haven't tried their sweet tea, but I want to soon!

Always great service and great chicken. They have thee BEST potato wedges in the world. OMG I could…read moreeat them every day. It's places like this that have ran the local KFC's outta town. Keep up the good work Lee's in Roseville we love you!