I really hate to leave 'bad' reviews. But truth be told, I was not thrilled. For one, I cannot believe how pricey thrift stores have gotten. I don't think $10 for a tank top is reasonable, second hand. Maybe that's just the economy. The real reason I deducted 2 stars is the bathrooms. I tried the ladies room and the toilet was overflowing, with waste all over the floor. So, I tried using the men's room and it was just as bad. Urine all over the seat and floor. And the smell. I understand people are gross and have a lack of common curtesy for public bathrooms. I just think as business, it should be maintained. On a positive, there is a ton of merchandise to choose from: the layout flows really well. read more

After visiting this location a few more times, I am sad to drop my rating down to two stars. The selection of items in each department is still good, but the condition of these items seems to have dropped considerably. Every single item in this store is dirty, for one, which is not such a big deal considering they're all donated items (who's going to spend time cleaning up items that they're giving away anyway) but the problem is that much of these items are in garbage condition. It's bad enough when all the extra pieces of a toy are missing, but when the toy itself is actually physically broken, seriously, who wants that? I wouldn't take half of this junk for free, let alone pay for it. They need to be MUCH more selective of what they put on the shelves, or else this place is going to turn into a glorified garbage dump. You can still find good deals on some items, but you're definitely taking a gamble with your free time. read more

Savers - $2.99 for an item from the Dollar Tree. You have to check tags here and make sure you're actually getting a deal. - Thrift Stores Near Me - Tonawanda, New York

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For a thrift store their prices here are kinda insane for being second hand. Items are priced in the 15-30 dollar range. It would be smarter to just but it new. All the clothes are picked over and when I shopping there some kid pooped on the floor, so there's that. Definitely a hot spot for teenagers, including all the kids that work there look like they are experiencing so much teenage angst they would rather not help the customers. read more

Pretty busy location that had all the expected Savers stuff. Seemed as clean and organized as any other. The check out was quick n friendly.

I had no intention of visiting this store. I had just gotten my hair cut @ TSPA & had a few minutes before a meetup so I wandered down there, and WHAT did i find? SHOES ARE 40% OFF ON MONDAYS!!!!!! i joined their little savers club & ended up with two faboo pair of gently worn shoes. Hey! Babsy needs shoes! The way they were priced, I got one pair for free. Wa-hoo! Didn't really see anything appealing. They were just setting up the Halloween costumes. They have mullet wigs AND Hitler mustaches. Woot! read more

Savers - My cute little pink shoes that ended up being free. - Thrift Stores Near Me - Tonawanda, New York

This is my last time going to savers period. The prices are way to expensive for a second hand shop. That gets everything for free and what happend nonprofit. I've noticed that there is a lot of broken items on the floor and the toys need to go in the trashcan. We went to the savers to get clothes for the grandchildren. We ended up over at Wally world and bought alot more at far less price including new sneaks for them. Savers shoe dept. Is again way over priced for warn used shoes. Savers was the place to go for bargain books. No more bargain books, in fact a lot of the shelves are half empty. They are laying books flat to fill the shelves? Let's talk jewelry what a joke those cases are. Where is all the jewelry and watch's going in this nonprofit organization. read more

Savers are the proverbial mixed-bag of thrift stores. Sometimes you can find great things and other times... this store is an example of the latter. It's EXTRAORDINARILY over priced. When the Vera Bradley outlet is 30 mins away selling BRAND NEW items at 50% off then an additional 20% off, it is insane that this Savers was selling extremely worn and faded VB items for more than the new items at the Fashion Outlet Niagara! A small card case was $9.99. Overall, they don't have any good finds, let alone great ones -- I say this because unless they are willing to evaluate their assessment, this shop is the opposite of useful to a thrift shopper. I saw next-to-none in higher-end items. I've shopped at Savers throughout the country (including every location in Southern California, where I live) and this was the most disappointing. My husband described it as "thoroughly depressing." read more

As far as thrift stores go I like Salvation Army better for their choice of clothing. Even though Savers divides clothing by size unlike the other stores, I don't seem to find as much that I want to buy here. They do have a bigger selection of shoes, but again not really a better selection just more to choose from. I joined their saver's club so I get emails when they have a sale. Those are the days I go to shop there since their prices are higher than other thrift stores. But with 50-75% off it levels the field. It's nice to have another different thrift store to check out but Salvation Army is my go to place first. read more

Great customer service and selection . Well organized. And great coupon and email offers.

I've gotten some useful things for costumes at this location (though I was sadly disappointed with their denim selection as I was trying to put together a "Canadian tuxedo" for a theme dance). I've also donated here a few times. They have an email list with coupons but I don't shop here enough to really take advantage of that. While I wouldn't describe the store as dirty, at some point after you've been here for a bit, all you can think about is leaving. I've gotten some nice pieces that I enjoy wearing and that were tolerably priced. So it's worth a shot to stop in but you shouldn't expect anything more from this store than what it is. The staff has always been friendly so that's a plus. read more

I love donating at Savers! It's fast, easy and tax deductible! The employees are friendly and happy to take your donations. You just drive up to the garage door and it automatically opens. Then you pull up and the employees take your donations and hand you a receipt as well as coupons to shop there if you're interested! Also, the proceeds go to the Epilepsy Foundation. I love to declutter and donate for a good cause ! read more

The prices were outrageous. Today was my first visit and I will never go back. I found three ratty paperbacks by favorite authors and imagine my surprise when she rang up $4. a piece. This was after a long day of thrifting and I was tired and just wanted to get out of there. I paid it but it's the last time. Goodwill sells paperbacks for $.50 . So way out of line. It doesn't even deserve 1 star read more

I love this place, I've found so many treasures!! The store is large, clean and well organized. Prices can be a bit ridiculous and have been increasing over the past few years. Great place overall, and could definitely spend a few hours at a time here. read more

There is one thing that bothers me about savers. What underprivileged people of our society can oay 15 dolkars for ised jeans. When i know Walmart has new ones for 17 dollars. Why is goodwill so much cheaper on the same quality of merchandise. The only thing they day is they keep you stuff out of landfills. Who says our stuff is going to a landfill? I ussaly ask a family member or some friend if they can use it. And they give a small portion to epilepsy. Well other thrift stores help people as well on far less income. SAVERS IS FILLING THEIR POCKETS ON THE STUFF YOU GIVE THEM. I WOULD TAKE IT ALL AND SELL IT IN MY DRIVEWAY BECAUSE THAT IS EXACTLY WHAT YOUR DOING WHEN YOU DONATE TO SAVERS THRIFT STORES!!! read more

Be careful when you're donating to them. They are trying to be helpful by grabbing your donations out of the car for you but they accidentally took my book bag with my new Apple computer, AirPods and school books somehow I didn't notice they grabbed it and by the time I realized they took my bag when I got home they already emptied it into their donation bins (thank goodness not the small pouch with my AirPods or this could've been even worse). I called them to let them know about the situation and was able to drive back to them - another 20mims- by the time they got back onto the phone to give acknowledgment of looking for my stuff. At this point I was pulling back into their drop off area. I called back again recently realizing they still have my computer charging cord. The person on the phone seemed more concerned about cashing out the person at the register than to help with the situation at hand. I'm currently on my way back to them once again and I'll have beat them to being contacted back about my cord. Now being told that who knows where the cord is at, and it's going to be a waiting game until it's found. The staff are nice and helpful, but this could've been avoided if I could've gotten out and handed the stuff I was donating. read more

---- see below for an update!---- On Sunday, 2/1 we stopped into this store with my family and my sisters family, who were visiting from out of town. Combined we bought a ton of stuff.. One of our purchases was a 6.99 Nerf gun for my 7 year old son. There were no dart so we could try it there, but we made it a point of asking the cashier if there was any issue with a return if we got it home and it didn't work. She said some sporting goods have a no return policy, but this was a toy and could be returned if there was an issue. We took it home, and cleaned it with a Clorox wipe and, in the process, removed the adhesive price tag. My son loaded up the magazine and the rifle worked maybe 4 our or 5 shots, but then would jam, When it would jam, it would tear his nerf darts, which are foam. After around the 3rd or 4th jam, I said we'd have to return it. This past Saturday morning, while running errands, we went back with our receipt. The Front End Manager said because there was no label, we could not receive store credit. I explained the fact that I cleaned it, as I would any used toy I am giving to our kids, but she said no exception could be made. I asked to speak to the store manager, and it got worse. After waiting around 3 minutes, the woman returned with a lady who introduced herself as Barb. After a nice awkward pause, she asked, can I help you? I said, well, don't you know why I asked to speak with you? The Front End manager said "I told her" (fine gamesmanship!). I said, so great, then you know, and isn't there some exception; I would think you could print a new label, but in this case, it's defective and I wouldn't think it would go back on the sales floor. She also said no exception could be made. I stated that I really didn't understand, it's clearly defective, and she then said "well, we don't really know that you bought it here". REALLY. To think that I would bring my wife and kids into a store, with a toy that costs around 30 dollars new, to try to get thrift store credit for 6.99, is a total insult. Sorry Babs, we're not some roaming troupe of grifters working on single digit scores. I will tell you this, if she had given us the store credit for the return, I bet my house we would've spent at least 5 times as much in that single visit, and would wouldn't have thought twice about coming back. Nice product layout, and better finds than Amvets or Sal's Boutique, but crummy management skills. ---------------------------------------UPDATE!---------------------------------- I wrote to the contact on the savers website. Got a professional reply from them: We sincerely apologize for your recent experience at one of our stores. Your comments are important to us. Please know that we have passed along your comments to our company's regional managers for prompt review. Then, got this less than professional reply from Barb, the store manager: You may bring the defective nerf gun in with your receipt and exchange It for something else in the store. Any manager at the front will be able To help you. Barb Savers #1217 ___________________ Way to take ownership! Pawn it off on a assistant manager instead of saying, please ask for me. And would it be too much to add a basic, not even admitting you're at fault, "sorry you had a bad experience"? Or maybe she could apologize for accusing me of lying (in front of my kids) THE TOY WAS DEFECTIVE. It went out in the trash Monday. I am done with this store. Caveat Emptor!!!! read more

Once a Savers fan always a Savers fan - NOT! I was horribly let down by this location. For a newer place it lacked everything I had grown accustomed to at most other locations. The selection was stale, the pricing was over the limit and the staff didn't seem to care about anything. I won't be going back unless they are the only place open and I have time to kill! read more

This new location of Savers is the Sheridan-Eggert Plaza, in a spot once occupied by an Office Max or Office Depot. (Note the Mighty Taco in this plaza has moved and is now a place called It's Greek to Me. I promise a review of this restaurant once I dine there.) The plaza is also home to Best Fitness. I visited Savers two nights ago and was very pleased to find a nearly-new pair of Nike sneakers for $6.99, plus a dress for my Halloween costume and new Halloween accessories, such as a mask and make-up. If you're looking for an inexpensive Halloween costume, head to Savers. I'm looking forward to a return visit to check out the coats, housewares and women's clothing. The store was well organized and clean. Checkout was very quick and easy. read more

Certainly a clean and well ordered store. I didn't find much for my style or self, but I can be picky. I will say that the drop off system is sort of odd - you can drive through and drop off stuff. In order to do that, there's a gate that won't open unless you are only a few inches from it - it seems like you might run into the wall. Customer service wise, everyone seemed kind of miserable. No one made any sort of eye contact, even when I looked confused and almost went into the back area (there's a big sign that says Fitting Rooms, but they aren't over the fitting rooms...). Perhaps it was just a bad day. All in all, I would say that if you are in the area, go - but there are better thrift stores in the city proper that are similar, maybe messier, but have more energy. read more

Found some really nice bargain items for a Halloween party! The prices are always great here and there is a good selection of regular clothes as well. read more

This store is so clean and organized! The clothes are neatly hung and sorted by size and type! My compliments to the Management and the staff! read more

One of my favorite secondhand stores, I go here all the time. They have a huge selection and great items. Yesterday we accidentally mixed up some items for donation, and Jon the manager was super kind and helpful in getting us our stuff back, since we'd labeled the bag. Really great experience, and wonderful people. read more

Staff is consistently rude. Many items priced more than retail. They are not a non for profit. Don't be fooled.

I'm an avid savers shopper! There's time where I've gone once a week! The prices keep rising and it doesn't feel like thrifting anymore. I could go right over to tj max and get something brand new for same price! I am infuriated with my experience here.. I brought 2 bags of stuff through the drive through to drop off. The guy was so rude and angry I was there. There was no sign on the door saying don't come in or saying rules.. but he started saying we aren't accepting items right now.. we won't take wall art because workers got hurt lifting ? The mirror I had was probably under 5 pounds, I've hung it with tacs before.. just super strange experience.. then said " I don't want to be the next one out with a hurt back " ok sir. I am donating clothes in which YOU are paid to lift and take AND YOUR COMPANY PROFITS OFF OF IT. All my free donations. I will be taking to salvation army from now on. I loved the drive thru but that was just too weird. If you aren't taking items.. put a sign on the door? Or warn people before they drive in..... just all bizarre. Garbage men lift hundreds of heavy garbage.. factory workers .. construction workers. The list goes on of workers who lift and do intensive labor. Sounds like a training problem if people are hurting themselves on the job.. who are being paid to lift. This was just a sour experience, caught me off guard and I won't use be donating here anymore. read more

I love Savers on hamburg Ny! I do go to the one on eggert, but the shoe selection is way better on Hamburg. The prices are off somtimes you'll see a old navy priced for retail price. Good bargain of stuff read more

The store is relatively clean and well-organized, though the prices aren't that spectacular. I don't even know how to explain the beaded formal dress I saw on a rack that had a $199.99 price tag. It seems like this is where circa-2000 Old Navy merchandise goes to die. Despite the large size of the store and the amount of items on the racks, I wasn't at all impressed by the selection. You can buy the same disposable Forever 21/Target/etc. items on sale brand new at the stores they come from for practically the same price. read more

This store used to be good way back when, you could find great items you needed or even wanted at an affordable price . Today that is not the case . There prices are items are way overpriced and A lot of the items are broken, stained, even damaged to no return and they still put them out on the shelves . I stood behind them in the past with their motto and values about helping others and not being there for a profit , now it seems that's all it's about .. other stores also like AMVETS and goodwill have also started raining thier pricing but savers is by far the worst . Shopping for us was a stress relief when things were bad and we were right on money and we could go in here and find stuff we needed.. Like clothes for example.. or even audio CDs . Not anymore .. audio CDs went up to $2 when they used to be a dollar. Clothes went up about 8 or 9 and more depending on the brand and if the previous owner left the tags on . Things we need like clothes shouldn't cost us a fortune considering it's an every day essential . If an item is broken or stained you don't put it in a bag and mark the price up ! You don't sell things that are stained to high heaven with a high price tag. It's absolutely rediculous how bad this store among others mind you have gotten . Let's not forget about the trash they employ to work there that steal thier products .. loading there cars up before they price them so they can take them home . Savers employees don't care about what they are putting on thier shelves there just doing a half assed job and it shows. Obviously savers doesn't care anymore about what they stood behind in the first place. Managers are looking the other way and treating customers like dirt.. families are going without and nobody cares! .. this used to be a store I'd consider the place to go but since there last "Sale" which was for Presidents' Day and they stayed on there flyer that bed, bath, and accessories were 50% off... and more.. which lead customers to assume that more than that meaning most items were on sale. Me and the boyfriend went there filled our one token cart with items we wanted and only to get to the checkout and find out that it was only for a few select sections in the store.. well I parked that cart right down and walked out .. started crying in my car because the stuff we got we really liked and it was our one token shopping trip for quite a long time because money was very tight and we were waiting on this sale because we loved the store so much and things were out of hand before so we figured we would wait.. we were wrong Moral of the story.. don't shop at this store, teach this company that they can't gouge us because we won't stand for it. To many people are going without and they don't care . The reviews I have read from all over the web have been horrible, is it any real surprise that I'm yet another customer that puts in a bad review ? They lost two lifetime long term Customers over there shady , underhanded ways of dealing with things . Get back to the way this store used to be and we will be back .. otherwise consider us gone for good.. there's other ways to find cheap stuff we need other than shopping at this trash. read more

Very good thrift store at reasonable prices. Sometimes, I think their prices for some items could be lower, but I tend to compensate by shopping their sales and purchasing items that are new or in newer condition. read more

I always have good luck picking up awesome finds at this thrift store. I have found so many Melissa & Doug items, it's crazy. And any mama will tell you, those are great, but expensive toys! But not here! I would say you can find some great, slightly used items, for more than %80 off the retail price. read more

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I visit every thrift store I see. I always have good luck at Savers. Really like the sales they have however have been disappointed in some of their high prices. Even at 50% off the prices are high for used shoes. read more

These prices are out of hand now. I used to go to grab a few paperbacks here and there, but their prices are the GOLD standard for anything used. $3 for a used book when any other thrift store charges an average of 50 cents or 3 for $1? Come on.... These are donated goods. Shop at any Goodwill or Amvets and you'll find the same items for a fraction of the price. read more

It's very, very clean, I'll give it that. And it's relatively new as of this writing, so it doesn't quite have the Thrift Store Smell yet. You know the smell I'm talking about. I'd never been in a Savers before the first time I went to this one, and this place is huge! The clothing racks are sized out and well-maintained every time I go in there, which is impressive for a place of its size. There are tons of books and housewares, and the former are reasonably priced, but the latter can get a little expensive--for a thrift store. The sheer selection of kitchen stuff makes up for it; and maybe it's just the location, but it's generally higher-quality than what you'll find at, say, the Amvets on Elmwood. I knocked a star off for the checkout process, though. Every time I go in, there's only one cashier, and they're always backed up at least three people. read more

Within the past month or so this store has gotten ridiculous with there prices in my opinion. I used to be able to find some used household items at prices I could afford. Since I am on an extremely low budget, I cannot afford to buy these things new. Now I can't even afford used items. This is ridiculous. read more

Used to love this store but it's getting expensive! Don't you get your merchandise for free anyways? The shoes are becoming so expensive as well as the clothes, I have taken my shopping elsewhere, sad because this was a great store. read more

I am a fan of thrift stores. Savers is very clean an most importantly organized. I had no problem finding some winter tops in my size. I scored a new with tag blouse from a well known store. The original price tag said 39 dollars; got it for 3.99. read more

Horrible! Had boxes to donate.lazy attendant carried one box and refused to help with any other then said no when I asked for coupon and tax receipt. When I raised my voice I got it with only a dirty look.goodwill next time read more

The prices are ridiculous for a thrift store, comparable to Walmart or sale items at Kohl's. Horrible policies, horrible customer service, shoes with webs and dead bugs, and a book with a bed bug in it. read more

I can find some nice things in there, however they always give you a receipt wit a survey that they ask you to take, but the code on the receipt NEVER works. What's the point??? read more