This is my local grocery store, the customer service is usually on point but after my 3rd time of waiting for pulled pork in the crockpot for 8 hours to take it out for it to be nothing but fat, like a gross amount. For 20 dollars I could have just went to Applebee's, which is now where I'll end up cause dinner is gross. I'll keep coming for the basics because it's close the quality hasn't been good lately :( read more

This is not the store it used to be. I worked for Save Mart years ago and as a service clerk I and everyone else was required to provide friendly service! This is not the case now! Aside from that, their prices do not help you" save." Their prices are astronomical! Do not shop there if you want friendly helpful service and affordable prices! read more

I've been a loyal shopper here for almost 2 years and I've finally hit my breaking point.. they apparently do not take the time to train any of their people who work as baggers or even clerks for that matter. Every single time I shop here I take in my own bags three of which happen to be insulated bags to help keep food cold or frozen. I always make sure to put things onto the conveyor belt in such a way that they can be bad in an organized fashion and I even go as far as to tell them please make sure all the meats cheeses vegetables cold items frozen foods etc. or put into these insulated bags without fail every single time they bag things in a nonsensical way putting frozen foods into non-insulated bags putting dry food into the insulated bags just makes no sense. The final straw was today when I instructed the young lady who was bagging my groceries to please put them away as asked well no surprise she starts bagging things in a nonsensical way I say to her can you please make sure that the cold foods are going into the insulated bags I have about a 25 minute drive home and would like my things to stay cold and frozen she looks at me as though I have three heads and doesn't understand what I'm saying the clerk then pipes up and says well if you don't like the way things are being bagged why don't you do it yourself well that's not why I shop here if I wanted to bag my own groceries I would drive to a discount store I'm paying good money here at Save Mart from here on out I will no longer be shopping at Save Mart I will only be shopping at Raleys where I know that I will get good customer service and higher quality foods good job Save Mart you've lost another loyal customer.. might I suggest you train all of your awful staff on the process of customer service. read more

Store is nice. Bakery goods dont seem fresh. My husband bought a donut and its was awful. Fresher products would sell more.

Was just in the bakery and received no help. There were 3 workers and when I asked for help one of the workers turned to me and said I would have to wait because they are all working on 1 cake! This made no sense, one could've just came over and took out a cake from the display and it would've took her no more than 2minutes. They all ignored me and went back to talking standing there looking at the cake they were supposed to be "all" working on. Savemart usually has really great customer service but I guess it depends on who you encounter. read more

Went to ck out realize I didn't have my 10 percent coupon. Ask if I could pay and still get 10% off you can hold my groceries I'll run home get the coupon. I had my mom send me a picture of the coupon with the numbers they needed. The answer was no we'll put the groceries in the cooler can pay when you bring the coupon. I thought I'm trusting you with 108 dollars of groceries and they wouldn't. I'm going to wait in line again I'll just go to target and save more. read more

Detour! Coming from Modesto with a nearby Raleys I guess we have been spoiled. We expect the high level of customer service we have experienced there. Not happening here. We live nearby so we frequent this location often for the quick items we are missing for dinner. The checkers are slow. Employees will walk right by a huge line of customers not even bothering to make eye contact. They need to hire more cashiers and train their staff to be more courteous. Our bug grocery runs are still in Modesto at Raleys, as we enjoy being treated like our business is appreciated. read more

I asked one of the employees the price difference of two different items. They were the same brand, but very different (flavor, color) and he responded with an attitude telling me they were the same price...... Went to pay at the register and was told that one of the items was actually not in the system. Had me waiting for 10 mins checking the price and came back with no answer. Went to a different store with better service. read more

This save mart is clean and the staff are always friendly, good daily deals and the meat and seafood have been good

Delicious cakes. Very fresh. I will come back for all my future needs. Customer service is great, always friendly. read more

Save Mart - This cake was delicious. Very fresh. I'm gonna order all my cakes from this store. Great job Save Mart bakery! - Grocery Near Me - riverbank, California

I love this store. Has everything. Dinner idea section, fresh baked good deserts, ready made stuff, deli, coffee, olive bar, free cookies for the kids, and a red box machine for videos. read more

Make sure you wear a fur coat like the ones tge Alaskans wear when you go in because it is freezing in there. Like I understand the store needs to be kept at a cool temperature, especially where the deli and produce department is, but this cold is so dramatic that it can receive an academy award for the most dramatic act. The only reason we shop at this location is because it's close to our house. Deli has nasty soggy food so don't even think about it. Don't even stop to take a look; it might look good but it's fake news. Ugh the smell when you walk by the Seafood section. I always hold my breath until I get to the Wines section. There aren't many options for fruits or snacks. The lettuce I just bought has no crunch to it so it's old. The onions I bought were all rotten once I cut them open. We're constantly bringing things back because they have been either rotten or there was something wrong with the items. They never have what I'm looking for. Example: Last week I went to buy shredded beets, vacuum packed corn, edamame and fresh garbanzo beans. They only had off brands for corn and shredded beets and as usual they did not have edamame and garbanzo beans even though I have requested it a million times. There is always at least 15 employees working yet they can never do inventory and use common sense by asking themselves: "Hmm, the customers seem to buy all the Del Monte and Green Giants brands over the off-brands; why don't we lessen the knock offs and order/place more popular brands on the shelves?" This goes to many other items in the store as well. There are 2 ladies working there who do exceptional jobs in customers service and because of them I'm giving 2 stars. If there was Raley's or Sprouts here, we would go there because the quality of food and temperature of those stores are much better. Also, really mad about the fact that SaveMart closed down Chase for no reason and now there are 2 chairs where Chase office used to be. We have to drive all the way to McHenry. This is the last time I'm coming here since we have yo drive all the way to McHenry for banking services, we can stop by other grocery stores and shop there. read more

Was not a pleasant experience. Your store manager was not helpful. Told me to get inline at check out I would like to make suggestion. On ypur self check-out . Please spell out how to use for furits and vegetables. read more

prices are high but customer service is nice. They always help me to my car without asking becaus, "you are a mom and deserve the help".

Save mart would be a much better place to shop at if the customer service was better. Sure the prices are better than Raleys sometimes or even Sprouts but I'd rather pay a little bit more than feel like a bother to the employees at this location. Two separate times I felt like I was an inconvenience to them. No smiles or have a good day from the checkers or even "key holders". The only ones that seem to smile at you are the baggers occasionally. From someone who is also in the grocery business, I guess I expect more than the bare minimum. read more

Okay location, good selection of products. Overall could have better customer service. Most staff friendly but you have a few who are not happy to be at work and it shows. read more

The Pharmacy Manager, Pharmacists, and Pharmacy Technicians at Save Mart are consistently on their A Game.

Shopped here since it opened. Recently, my wife was assaulted IN the store. Savemart has decided its not their responsibility and think there staff acted accordingly. Trust me they did not. I am filing a lawsuit against the company and will never shop here again. Sad to see a local company more concerned with profit than customer safety and loyalty. read more

Their beef is below standard. Not even choice. It is more like below choice. Their in store products are no big deal. The produce for the most part are from the same providers as all the other stores. Their packaged goods are the same as any other store and often more limited and higher priced. Most of the time I avoid Save Mart. Because any savings are an illusion. My advise shop the sales and nothing more. Buyer be aware. read more

Unbelievable rudeness and humiliation in this store. do not ever loose your receipt and do not ever buy anything from that store. I was actually standing for 30 min looking through my purse because I was told they need to check cameras for the coffee pot I bought that almost caught my house on fire. It was not one manager but two that were standing by me like I was a criminal. I called my bank and gave them expect date and time of transaction to look up on their cameras. It was not enough. It took 45 min of humiliation to get my money back. DO NOT SHOP IN SAVEMART ON CLARIBEL read more

We used to come here for the fried chicken. It was reasonably priced & the chicken was a decent size. In the past few months, though, the size of the chicken has gotten smaller & smaller. We went to the Save Mart store on Pelandale & the chicken was still normal sized. Will not be buying anymore chicken from the Save Mart in Riverbank. read more

Christmas tree service was horrible. Only certain people get treated and helped. We were ignored. Took our business across the street. Better service and got a tree. Savemart needs to work on greeting everyone. read more

I have shopped at Save Mart stores for years and since the one in Riverbank has been open I shop there. The Save Mart employees are friendly helpful and always willing to go over and above good customer service to excellent customer service. They make you feel like you are the # 1 customer and they truly appreciate your business. The store is always clean and easy to find things in. read more

Save Mart is more expensive then other store. I don't really know why. It is pretty annoying considering that the store is very nice inside. The employees are very nice. I would go here more if everything didn't cost and arm and a leg. This review would be 5 stars if the prices were even close to other stores ( they are THAT high ). In a pinch, I will go here. There is also a Redbox and Chase inside, so that is nice. If I just need a couple of thing, I go here. read more

I shop at savemart sometimes usually only for milk, icecream... the produce is good buts its expensive. The other boxed items are the same as anywhere else but higher priced. What I do like is their bakery, the bread is fresh and the cakes are good too. read more