This poor review is based on the produce and dessert sections. The produce had a ton of visibly moldy and wilted items, at full price no less. The salad mixes also had a lot of moisture inside the containers with wilted lettuce. The desserts all looked really sad and unappetizing, unlike the SM location in Modesto I usually go to. I was overall pretty disappointed in the quality of these sections. The upkeep of fresh products really seems to be lacking (but prices are not lacking) read more

I usually shop at this or the other store by the lake less than a couple of miles away. Both stores are fairly new and this one had a re-opening this weekend. Not sure why since it's so new but here in lies my biggest issue with save mart. These two particular stores are very close and they are always busy but the old store across from the lake is still vacant. Same happened all over Modesto and this just kills the shops that the old stores used to anchor, why the city let's save mart get away with that makes no sense. The new stores are nice with just about everything you need from bakery, deli, and your usual grocery items. This store has real good service and staff always aim to please. I just noticed today the pineapple coaring machine and the orange juice maker which are cool gadgets to see but not something I would use as I rather make my own. I have to say that the bakery does a really nice job at this store this weekend I tried their 3 leches cake and it was really good. So if I do shop at a supermarket this is the one I come as it is cheaper than their competitors and their service like I said earlier has been pretty consistent and go read more

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I do my grocery shopping throughout the month spending well over $700. For the month. My main shopping is done at the beginning of each month spending at least $400.-$500. That's a lot of groceries, right? I am 72 years old and I find it appalling that the Riverbank SaveMart expects me to bag my own groceries. makes me so mad. Especially due to the fact that I'm spending a lot of money at that location (I happen to live around the corner.) I might as well be shopping at Winco where groceries are cheaper, but I'm expected to bag my own groceries. I get that because the grocery prices are cheaper. SaveMart groceries keep going up! And yet you expect me to bag my own groceries and I don't mean that the cashiers should have to do it either. They shouldn't! Since you charge more for groceries why don't you at least hire baggers. [[HIGHLIGHT]]I find your Save Mart store in Riverbank to be a mess and not well stocked or cared for.[[ENDHIGHLIGHT]] All I can say is a 72 year old should not have to bag her own groceries. No matter how much she spends, and I spend a lot. Sent from Yahoo Mail for iPhone read more

Super annoyed. I was exhausted tonight, entered my PIN code incorrectly, then second guessed myself. Well apparently the cashier decided I pretty sus because she reported my card stolen. I called my bank to figure out why my pin wasn't working, she said the merchant reported it stolen so it was permanently blocked. So instead of asking for my ID and running it as credit she decided to treat me like a criminal. Now I'm going to have go into the bank, get a new card, then update all my bills. I know she thought she was doing the right thing, but she seriously inconvenienced me. I did shop there at least once a week. Won't be going there anymore. read more

[[HIGHLIGHT]]The store is nice and clean and some employees are super sweet.[[ENDHIGHLIGHT]].Jenn in the bakery is amazing and went above and beyond to get my daughter's birthday cake just right. She even called me when she had questions about the cake which I really appreciated. She's probably the best employee in the Bakery. The only bad thing is that every time I order cakes from this location they have been wrong or messed up. I'm not sure why I even keep ordering at this point because I know better. Yesterday 4/19 we celebrated my daughter's 16th birthday and of course cake was made wrong. While the decorations were perfect the cake was made with strawberry jelly (that I did NOT ask for) and my daughter is allergic to that. So she was the only person who did not get to eat her birthday cake yesterday. I called today to mention my issue and they wanted to offer me $10 off my next cake. Like really? No I want the entire cake remade and at no cost since this was their own mistake. Whoever I spoke to on the phone said I have to mention allergies because the cross contamination. I've never in my life mentioned my daughter's allergies to the strawberry jelly because I don't ever order it. Why would they add stuff inside cakes that were NOT asked for? It makes no sense and now they told me they have cross contamination I don't think I'll ever come back here to order anything from their bakery again. They have ruined every birthday cake I've ordered so yes it's my fault I keep ordering but after yesterday I definitely won't again. Save mart please do better with your employees and train them on cross contamination and how to handle customer orders and concerns. The fact that I've had the same issue with every cake shows that the bakery department needs some training and better management. read more

Save Mart - Strawberry jelly that we did NOT ask for and my daughter is allergic to it. - Grocery Near Me - riverbank, California

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High priced cashier was impolite didn't even give receipt at check out [[HIGHLIGHT]]Positive is it isn't crowded as few can afford their prices[[ENDHIGHLIGHT]] Checkout is always slow. You'd think they would give better service for these prices read more

I came to self check. Had an issue Nobody helped me. I waited 15 minutes Finally went into a regular line and had to wait behind several people in line. If you shop here do not go to self check. It's awful read more

Got home from shopping and realized that a bag was missing. I call the store to "try" and ask if they had put a bag aside that didn't get put in the cart. The young male on the phone would barely let me speak. He kept saying what? Why did you call? He just kept interrupting until I finally said just let me talk and stop interrupting. I told him I was missing a bag of items. He reluctantly aid I will look. About 10 seconds later he comes back on to tell me nothing here. I even checked with my manager. He could have cared less. This store has been slipping for awhile now. Too bad. Should be the shopping gem of Riverbank. read more

[[HIGHLIGHT]]I love Save Mart and I think the improvements they made to layout and design are beautiful.[[ENDHIGHLIGHT]] But last time I was there I bought two onions, two bundles of green onions, two bell peppers, a tomato, a head of iceberg, and a bottle of salsa. 28.00. I can't afford to shop there anymore. I know they are trying to compete with the large warehouse grocer across the street now by offering better product options etc because they can't on price, but this is more than I can absorb as a consumer. I feel bad. It's the closest market to our home but unless prices come down a bit I'll have to drive further out to shop. read more

They denied me alcohol because "I smelled like weed". I work at a cannabis cultivation facility, of course I i smell like weed. Wont be spending another penny here. read more

Very unhappy that Savemart uses instacart for their curbside delivery. I couldn't pull up my order to see what what I ordered. Also I ordered strawberries and didn't get them. I do think the store is nice when you are able to go in . They have a really great deli & everything is well organized. The employees are also very friendly. 4 stars for Savemart. 1 star for Instacart. So I'm meeting in the middle with a solid 2 lol. read more

Save Mart - Love their sandwich meat!! - Grocery Near Me - riverbank, California

December 29th, 2023 maybe between 2-4 pm. Never been to Save Mart before was just running in to grab a few things needed to finish dinner after picking up my Bath & Body order and this was the closest grocery store. People in Riverbank are the kindest people and I've always wanted to live there. Went to self check since I only had a few things , but was having a little trouble since the machine kept saying to wait for help although I didn't need it. An employee came to help and asked if I was trying to use a coupon (which I had in my hand) but told her "no I wasn't". Plain rude (the way she spoke to me, it was rather accusatory, more than asking) no explanation, no "go ahead and try again", just nothing. She turned around and just walked away, so I tried to finish, hard emphasis on try. The machine says wait for help.....why, I'm asking myself? Everything rang up as soon as it ran across the scanner. Oh gawd, here she comes again! Now I'm nervous bc she wasn't very pleasant the first time and she's probably thinking I'm a problem and why did I go to self check if I need so much "help"? Well, my anxiety is why and I don't want to hold anyone up, including employees and patrons. I won't go back there again. What may sound like a simple and small deal to some but to me, smiling and/or being nice/pleasant is FREE Especially dealing with the public I know it's hard but you shouldn't do it if you always look like you just did a shot of tequila and sucked a lemon! Remember: SMILE IT'S FREE do that shit more! Didn't get the name on her badge, just wanted to get out of there and not look back Wish I could put the "feel" she gave me down on this review, not a good feeling and I just want to "shake" it PS One of the two pink lady apples I PAID for wasn't in the bag when I got home Probably mine or my husbands oversight so I take full responsibility for that mishap, but dammit it's paid for. Just couldn't shake the feeling I just got from that store, not enough anyway to "get it together"... Just remembered when this employee came over the first time to slide her card, before she did, she pushed all my items back, all of the items I had already scanned... Not taking responsibility anymore for losing that apple! I'm sure there are cameras in the store especially over self check!! (just a thought) read more

This was my go to store when I lived just down the street. Now I come here whenever I am nearby and need to grab some items on my way home to Modesto. The store is very clean. Most of the employees are friendly. Pricing is on the higher side unless you are buying sale items. They do have some good sales. If you want a good sandwich, give their deli a try. They have lots of hot and cold ready to serve items as well as specialty foods. The bakery has some great stuff too. read more

I know I don't dress like I have a million dollars in my bank account but I have never stolen anything in my life! For your security to lock the cart up as I'm heading out the door with my receipt is exactly the kind of thing that keeps me from coming in on a regular basis. You're so stuck on the poorly dressed people stealing from you that you don't see the nice dressed people doing it. read more

I absolutely LOVE the new bakery. I've order both birthday cakes and gotten small treats the day of and have no complaints about the quality. I had a great experience with this young red-headed girl at the bakery that gave me some great recommendations on treats. Great service despite being hard at work on those cakes! It makes me sad seeing such harsh reviews on the employees at the bakery despite customer mistakes. They take safety very seriously with our food, and I know if I communicate properly with them they would never do me wrong! read more

[[HIGHLIGHT]]Savemart looks amazing now[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And easy to find everything[[ENDHIGHLIGHT]] also looks like they have more choices now Friendly associates love Savemart's prices read more

[[HIGHLIGHT]]All I can say positive is that the store is nice , newer and has a nice appearance[[ENDHIGHLIGHT]]. Now on the other hand , I feel like the prices are outrages. I some milk , cheese and noodles and a couple of small items not even filling up1 plactic hand bag and spent $88.00. Normally I fill up a whole shopping cart at Winco's for less than $200.00. This place is way too expensive especially for the Central Valley. I would only recommend coming here for maybe 1 item but that's about it. Don't do your monthly shopping here if you want to save money. read more

I called this location asking if they had Lays kettle chips flaming hot flavor in stock. Whoever I spoke to on the phone said they had a lot because they recently re-stocked so I drove from ripon which is about a 30 minute drive to the store. When I arrived I noticed they did not have the chip in stock at all and the person that I spoke to on the phone honestly didn't bother to check their inventory and just assume that they had it. So one star for garbage customer service because if I call and ask I would expect you to at least go check your inventory or look it up before lying to a customer. Only reason there isn't 0 stars is because when I got there and asked other employees they tried to find the chip for me and I could obviously tell they felt bad for me since I drove so far. Im never coming back to this savemart especially since there are so many others in the area with at least decent customer service. read more

Since Safeway bought them out, the quality, variety, placement of products, and the service is top notch at the Riverbank location.

Sandy, bad customer service My bilingual mother tried telling the manager she needed help with something, keep in mind she is an elderly and she wasn't feeling well due to her diabetes. When she told the manager she refused to help and told her that she didn't care when all my mother asked was a simple question about how to work the machine when she wasn't doing anything.. read more

I DO NOT recommend Savemart! We had the Worst shopping experience using the self checkout! We will NEVER go back! The store manager Bryan is rude with NO manager and customer service skills. read more

I was there for the grand re-opening I was told I would get a free bag of groceries and a gift card instead I was given a $5 off $50 coupon. Such a disappointment. I also get chicken legs on sale and there was barely any MEAT?! The overall quality of save mart have gone down to. I hate save mart I will never purchase anything from save mart ever again read more

I'm posting for my dad. He's on the older side and is not well with technology. He has a great experience with his recent experience where Andrea, helped him out with his little grocery list. She took the time to help him locate all of his items and he even enjoyed the small talk. Andrea made sure his list was complete. This is dads go to place since we live down the street and he can tell the atmosphere has greatly improved. He called Andreas customer service "old school" in which it felt personal and sincere which is something you don't see much of anymore. Thank you to Andrea, pops was able to make his famous roast beef. read more

I go there almost everyday cause it's the only supermarket near me and today the lady thought I changed the price on a ham!!! Had someone go to the back and check if I changed the price and seen that I didn't. I said in the beginning I go there almost everyday and it suck's that the one cashier just acted all rude!! Like I was trying to steal a ham!! read more

The manager who looks like Kamala Harris's loser sister was utterly useless. I guess I looked annoyed and she asked me if there was something wrong. I told her yes none of your carts roll and theres no baskets, to which she replied that theyre on the far side of the building and walked away seeming angry. Look lady there are two entrances, maybe stock both sides? The regular workers there are totally chill but this womans attitude was pretty off putting and she didnt even attempt to fix the issue. read more

Horrible service at the deli here. Will never come here for a sandwich again, I've been here a few times, each time it takes them a few minutes to acknowledge me, and my sandwiches were very poorly thrown together. Extremely messy, the deli employees need to work on customer service skills for sure. read more

Save Mart - Very poorly thrown together messy sandwich. - Grocery Near Me - riverbank, California

WHAT IS WRONG WITH PEOPLE!!! I have learned my lesson for the last time, cashiers and self checkout people are the worst human beings EVER. So self check out can only give you so much money which is fine, but fill it with 20s. To get back all 5 dollar bills is ridiculous, do I look like a street hooker to you, give me regular money back. When asked if I can trade all my 5s for 20s, oh we can't do that it's against our policy for change back. RIDICULOUS!! read more

This Savemart store let me buy all one item I want, unlike O'Brien limits to five or so when rarely have a great value.

Zero stars. Always long lines no matter what day it is. Today I purchased ice cream and there was once again only 2 registers open and long lines. To save the melting of my ice-cream on one of the hottest days of the year, I figured I'd give self-checkout a try again since my last painful experience, but nope, this one did me in. *use Self-checkout and get treated like a second-class citizen. No one around to give you bags. The scanner went off 15 + times for store assistance. No one came to assist despite 4 employees 30 feet away. Another lady next to me was having the same issue. Finally, I hollered for some help and Cindy "one of the managers" came over with a stark attitude and basically blamed me - the customer - for using self checkout with 3 more items over the limit, me for not scanning, not having a bag, not bagging items, and not taking item off the tray fast enough! (Yes, she said all this!) When I called for help the 5th time the machine stopped, she got frustrated with me - the customer! Short of walking out and leaving my groceries, I told her I was going to file a complaint. Guess what her response was, "that's fine, you can do that ma'am!" Store Manager Robert will be hearing from me. He must reel in the staff with their attitudes, teach them some customer service, and make sure more registers and self-checkout staff are available for us customers. I will make my grocery trips at Raley's if this continues! read more

I really do shop a lot here, even though the prices truly are not 'saving' you much when compared to Safeway or even Obriens sometimes. But it's convenient since it is down the street and I have come to make good friends with a couple of clerks and guys in the meat dept. They have made it a point to have more BOGO items and even have had more sales with the 'five for Five'. It is clean and a lot quicker when getting you checked out, but If Safeway opened up in riverbank, that's where I would be shopping. read more

Fantastic prices food is great quality employees are always around if you need help and if you were unable to get some thing there is already somebody there to help you reach the top shelf read more

Came here to buy our Christmas tree around 10:30am on a Sunday (12/4/22) to find the gate locked and no staff out there to help. As we headed over to Home Depot, I called Savemart to ask about it, and they said we needed to come into the store to ask for someone to come out there. With 3 kids in tow, it's just not ideal for the customer to park by the trees (pretty far away from the store), have to go into the store to track someone down, walk back out to pick out our tree, walk back in the store to pay for the tree, and walk back out to load up the tree. That's ridiculous. Not to mention, there was no sign to explain any of this. It just looked closed. Two other customers were trying to get in at the same time as us, and they both got in their cars & left. Lost customers! Thankfully, right next door, Home Depot had their gates open with an employee posted up there to help. And the prices were comparable. We're happy with our beautiful tree from Home Depot. read more

Save Mart - Lots of great trees, but gates locked & no employees to help at 10:30am on a Sunday. - Grocery Near Me - riverbank, California

Love this store lots of options has everything I need Lots of space very clean and smells great Employees friendly Great parking read more

i live in turlock but i go to this store because the guy that works in the frozen section is sexy. also they have good cake.

today I went shopping with my wife we had a cart full of groceries and a 24 pack of beer when we where paying the cashier asked for my ID and I showed her then she asked my wife but she didn't bring her purse so store denied the beer sale we are in our 40s I didn't understand what was the problem so I called the manager Cindy came up but she was just trying to argue and showed no management skills so I wanted a different manager that did have them and he explained to me that it was a store policy but I felt that they pick and choose who they follow policy with and they told me I could not come back till tomorrow to buy beer read more

I wont be back. Came back to order my triplets cakes and an anniversary cake and found out the girl that literally saved my cakes who was in the deli frying no longer works there! If you guys cannot keep people with great skills and customer service then there is no point on continuing ordering from the Riverbank store. I do not like how it's a constant rotation of employees and rarely the same people. From 2018 to the beginning of 2020 you guys had AMAZING people behind the counter from fried chicken, sandwiches, to the people who made our cakes. read more

I have been shopping at this Save Mart location since it opened...I think in October of 2007? I have always frequented Save marts all over Modesto for their prices, produce and meat. The Riverbank location has all that and seems to amp it up a step further with quality customer service. We are always greeted by employees as we enter, we are immediately asked if we need help at the meat department...sometimes when we're not even looking, and most of the people who work there just seem to be happy to be there. That is a trait hard to come by in many retail/customer service jobs...believe me, I know from personal experience! My husband and I do ALL of our grocery shopping here, and while prices on everything these days seem to be going up, its always nice to see the savings in black and white at the bottom of my grocery receipt...the clerks ALWAYS make it a point to circle the savings and let you know how much you saved. Compared to Modesto/Riverbanks other options (O'Brien's, Safeway & Raley's) I probably save an average of $50 every time do my "big" shopping at Save Mart (ie; stock the fridge and cupboards to the brim). We are in the store an average of 3 to 5 times a week because it is so close to our house, and have gotten to know one of the managers there, (I can't remember his name right now...) and he always makes it a point to come up to us and chat for a second, like old friends. Cheesy? Maybe. But it makes me feel welcome in that store. There's nothing I hate more than poor customer service, and I know when I shop at this Save Mart, I will be treated great by people with good attitudes. read more

Save Mart is my go to in my neighborhood when I don't have time to drive to Sprouts. I am always satisfied when I leave Save Mart. The prices are a bit above average to me but if you buy what's on sale then you shouldn't have a problem. The meat selection and meat deli have nice cuts of meat for a decent price. Sometimes when we are lazy and don't feel like cooking dinner we will get a whole chicken, fried or rotisserie, 2 sides and a bread of your choice and it's only 8.99. The cornbread there is freshly made and delicious. I once went to the bakery and got a birthday cake and wanted something not so appropriate written on it. The baker was really giggly and shy but she went and did it! We were so happy it made the birthday party complete! I like their produce section though I wish their organic selection was a bit larger as I prefer to eat organic fruits and veggies but I cannot get what I need completely at Save Mart if I want to eat strictly organic. One more downside is they are always pretty busy and even though they have a grip of registers only 1-3 will be open at a time. I never understand that since I always see employees aimlessly walking around. The store is nice, clean and organized so maybe that is the employees focus. The alcohol beverage section is also large and they have a nice variety of craft beers. I got a Voodoo Doughnuts specialty beer which was salted pretzel and raspberry flavored. MMMmmm haven't seen that anywhere else. What's also awesome about this Save Mart is it's in the same shopping center as Target, Best Buy, Kohls, Famous Footwear, Ulta and tons of other restaurants and stores so you can get all of your shopping needs out of the way. I will be back. read more

Selection is good, deli is tasty and helpful (special order filled within 24 hrs) Prices are good...I tend to shop sales. I'm telling you SM Corp, you have a gem over there and his name is Charlie. If I can't find something he orders it, finds it and has a pep in his step and a great professional attitude. read more

The quality of service has gone down hill. The people in the bakery don't care but the older man making the sushi is really friendly. I liked it better when Chase Bank had a branch inside the store. read more