Very convenient drop off and pick up, however SO SO expensive. A few cents short of $49 for 3…read moreshirts to be dry cleaned. There was no estimate or quote to be found online or in person, so I figured I'd try. But almost $50 for 3 shirts, it's a no from me. $17 each for 2 of them and 15 for the other. Ridiculous. Still marks on one shirt that wasn't as bad before I dropped off.

After not having a reason to get professional cleaning done for the last few years, I went back to…read moreAnton's expecting the same level of service and quality and value. Sadly, I was disappointed on all three counts. Service: I had not realized things had gone automated. The individual interaction is sorely missed. And even more so, now with this automated system cash is no longer an acceptable form of payment. There is no opportunity to communicate specifics about an article of clothing, which is impacting my next point. Quality: I dropped off a skirt that had no stains only to receive it back with a note saying, "we could not remove the stain". Excuse me, but there was no stain until it was in the possession of Anton's. Upon careful examination of the article of clothing the only thing that I could see that could be interpreted as a stain is an area where the fabric dye was now missing after their cleaning process. In fact, the overall color was much duller than when I had dropped it off. So much for the quality I had expected. I would have much rather received a call saying they did not know how to launder the item than get it back in lesser condition. Value: In a time when budgets are tight due to expected inflation one must consider where to spend and where to save. The cost for one skirt came to just over $17. That seems quite expensive for just one item. In fact, in many cases I could just buy a new piece of clothing. Basically. if you do not catch a coupon or limited time deal it is a huge waste of money to get something back that isn't even as good as it looked when you dropped it off. Final verdict: I will not be returning. I will either look elsewhere or take my chances with gently washing items at home. Certainly, I couldn't fade the fabric any worse.

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

I will only bring my dry cleaning here! They are friendly, efficient and very affordable. So much…read moreless price-wise than the dry cleaners in my town. They are also great with alterations and were able to accommodate me the same day for a hand sewn snap replacement. Today I brought in a dress because the lining hung down below the hem and the owner told me he would try to stretch and steam the dress to save me money. Nobody offers to do something like that these days! It worked. Go here!

Terrible service they kept my rugs for a week and when I showed up on the day I was supposed to…read morepick them up they hadn't even touched them. Then they told me they couldn't do them. No apology nothing just too bad

Kind, efficient, professional and caring treatment for our needs... Highly recommended!!read more

$25 minimum on wash & fold. This does not reflect the competition which usually offers $10-15…read moreminimums.

Be careful using them as tailors. They now have a suit of mine for the 3rd time to fix a mistake…read morethey made and still can't get it right. Very sloppy work.

I got my wedding dress from a consignment shop. The bottom of it fit beautifully but the top was…read moreway too big (i.e. super giant fake boobs) so I brought it in to get the top slimmed down and better fit to my small frame and bust. Pros: - The ladies who worked here were very nice. - They've been in the business a long time. - They cleaned and pressed my dress after they were done sewing. - It cost me $125, which is pretty inexpensive. Cons: - The fit was terrible. I had them change the straps and they made them WAY too short, so the new bra cups they put in were basically at my armpits instead of my chest. - It took them three months to do this. - The shop as a whole smelled like cigarettes. My dress didn't, but I was concerned it might. - They weren't particularly receptive to my desires for the dress: I had to basically put my foot down to get the straps changed. - The sewing was pretty shoddy. There were loose threads everywhere and the stitches on my straps were visibly uneven. I ended up afraid my dress was ruined and I would have to get a whole new one with only a month until my wedding. Maybe I was a fluke customer and they generally do a great job, but I was extremely unhappy with how my dress turned out. I took my dress to Alterations by Rosa in Salem and she was shocked that they would give me a dress that had been sewn that badly. She's fixing it now and even though the price is going to be much higher, my experience there has already been a thousand times better. I'd recommend not going to this place for alterations.

What can I say. The owner of this business made it very clear. He could damages an expensive piece…read moreof clothing and no-one will sue for it, so he can get away with it. He was rude and offensive. In my opinion, I would only say never go there. When you have a problem - it will be your problem.

Still angry. I had a cashmere sweater that needed cleaning many months ago. piked it up and found…read morea cigarette sized hole in the body. Brought it to the owners attention and he totally blew me off disavowing any responsibility. I miss my old Topsfield cleaners so much! haven't even wanted to go near "VIP" since! The owner was totally not helpful. First encounter and last!

This is an update of a prior review. Although the seamstress made a mistake and did not sew cuffs…read moreonto my slacks, they did (somehow) correct it.

I got married in June 2024. The bottom of the dress got dirty from being dragged around. My mom…read morebrought it to Nor'east Cleaners to be cleaned as they advertise themselves as one of the top wedding gown specialists on the North Shore. She picked it up last Friday and paid $280 and when she got home and noticed the issue immediately brought it back. The workers response was 'Oh, you didn't bring it in like that?'. No.... And even if we did, we brought it to be cleaned? She said a manager would be in on Monday and would call her first thing. No one did, so my mom called and the manager said she hadn't heard of the issue, but would check. She called back the following day and said it'd be soaking in their solution and would be ready by this Friday. My mom went to pick it up again and nothing had change. This time the worker said that sometimes their cleaning products don't work with expensive dresses. If this was true, wouldn't this be something they let you know BEFORE they take your dress? They said they'd give her a refund, but their check writer was out on vaca (as seemed anyone else she could talk to to get answers). That's it.... Now I'm left with a yellow dress that wasn't yellow before and Nor'east hasn't offered and applogy or a way to make things right. Very upsetting.

The new owners are friendly and professional. The quality of their work was outstanding and items…read morewere ready at the time promised. I also had some tailoring done and was quite pleased with the work. I would highly recommend them Sharon

Honestly she is the best!!!! Always so helpful and does the best alterations! Quick and so…read morefriendly!

After years of having so many shirts come back looking old, and collars weird after only one…read morecleaning, I STILL go here a bit! Yeah, I know, glutton for punishment. LOVE convenience, even at the expense of bad service at times. So close to my house. They've always been VERY nice to me when I bring up the collar issue, but it just happened AGAIN. Brand new shirt, laundered ONCE. Got it back and the collar looks far older than it should. Has that strange shine from being pressed with something TOO HOT. Showed the woman working there (again, very nice). She noticed as well, and confirmed it was pressed too hot. Said in the future they will do everything by hand instead of by machine. Think it's two or three extra dollars. I imagine there's gotta be another place that can do standard dry cleaning on this type of typical shirt, not have to pay extra, and not get back a shirt that automatically looks aged. Unfortunately now I have my favorite brand new shirt that looks older than it should. Like my other shirts I've brought there. Shame. ps. Awesome customer service tip would be to make up for the damage by offering some type of free cleaning, or better yet, reimburse for the shirt.

Recently started going to the Noreast store in Manchester and have been pleasantly surprised. The…read moreservice here is friendly with a smile and smart - they remembered me the second time I went in. The quality of the All-Green-cleaning is superb - I have brought in two old, mildewed family heirlooms and they came back in terrific shape. Their seamstress did a perfect small but difficult repair job on an expensive knit sweater (Christmas present) that was very reasonably priced. I am exceptionally pleased.

I used a standard wash ,dry and fold service. Pickup and delivery. Good price and in a timely…read morematter!

Really nice local laundromat with great staff. Went on a Saturday morning to wash our summer…read moreguests' bed linens including king sized sheets, mattress cover, blankets, headboard cover and comforter. A young lady working there helped us navigate which machines and settings would work best. They have extra large commercial washing and dryer machines which is why we were there. There is a quarter machine that takes only bills up to 20 dollar denomination so leave the credit card and smart apps at home. If you forget your laundry soap, bleach or softener there is a cash only machine as well. They offer a drop off and pickup and drop off service which is a great for those without cars or unable to walk. It's clean, has large screen TV and small vending machine with a few snacks all costing just one dollar!