The people that work there are amazing very nice very helpful. very clean environmentread more

Functioning machines in a range of sizes, clean establishment, and dryers that don't shortchange…read moreyou on time. The only reason I didn't give them 5 stars was the strong aroma of stale urine from the restroom. That said, they have a restroom which I don't think I've ever seen in a laundromat before so I think it balances out. When I need a laundromat I will return here.

They never got back to me. I was desperate one week, new to Everett and after moving in, had tons…read moreof laundry. I had been in the hospital for a few weeks and unable to drive. I asked if they had pick up and delivery service. Nothing. They ignored me. No excuse for rudeness. None.

Really disappointed. Dropped off laundry broken up into 2 categories: dryer and no dryer. The…read moreassumption, which was dumb on my part, was that the clothes that didn't go in the dryer would be hung (or at least dry...) but they weren't. Came to pick up today and they were piled on top of each other, wrinkled and still wet. Now I have to do more work in addition to what I would have done anyway. Not to mention, spend more time rehanging everything at home so it can dry properly. Wish I did not pay for this service. It was not communicated that they don't hang clothes. I guess it's my stupidity for assuming they'd be dry when I picked them up 2 days later. The ladies are very nice and working hard so I don't mean to disparage them, but I'm frustrated that I just paid for my clothes to be worse off than they would be if I did them myself and want to give anyone else thinking about trying this service a heads up.

Great service! Appreciate pick up and delivery of items and friendliness of staff! Excellent…read morevalue for the money.

worse laundry mat ever the owner is very unproffesional and rude and the machines are terrible they…read moredo not work at all. lastly the machines will put holes in your clothes. i will never ever go to homestyle laundry again.

I used a standard wash ,dry and fold service. Pickup and delivery. Good price and in a timely…read morematter!

Our post of July 28, 2025 was in error. Hotel told us this place did our laundry. Never found…read moreout who charged an outrageous rate. Darby has been in Salem for decades and has outstanding reputation in the community.

Went for my first time here on Saturday after work, unfortunately my washing machine had broken…read moredown. Things seem kind of okay at first. Did three loads. My son got tired so I took him home to take a rest while my laundry was drying, came back picked up laundry. All of my sons pajamas his snow pants his irreplaceable blanket that was made by grandmother we're all missing! I didn't think much of it until I went home and folded the laundry and realized what had happened!! All of it I don't know what happened I think somebody stole them! That on top of a towel. Yeah, pretty sketchy I'm still not happy about it irreplaceable, the blanket makes me the matter is that is literally irreplaceable.

I was at this laundromat religiously every Saturday morning, I liked the local feel of it and…read morewalking to Lil's as I waited. Until recently, I got there early Saturday morning, brought my laundry in and there was a cute little dog that jumped up on the chair and was in the window, I love dogs so I was psyched to play with a dog while I waited for laundry. I gave him my hand and he was just continuously barking and displaying teeth, would not settle. He was definitely territorial. I left and Went back out to get the detergent hoping the owner of the dog would grab him before I came back inside. She did not. She watched as I went to the change machine, with this little dog following me barking and growling. I said to the ladies there, "I didn't realize, there were dogs allowed in here." To which one lady replied "it's my dog, I own the place." 10 minutes later she did remove the dog. I stayed in my car regardless. I have not been back since. Will never go back. So be-careful bringing kids here. I love dogs but this one barks, growls, shows teeth and follows."

This laundromat is indeed a clean, bright and helpful business. I rarely use laundromats, but my…read moredryer stopped working, so needed to dry a few loads.

This is an Amazing Laundromat. It's always clean,…read moreconvenient, has a beautiful view of Danvers River for you to sit out outside while waiting for your clothes to dry. Ralph, the owner is extremely polite with outstanding customer service skills . As soon as I park my car he comes right out to help me with my laundry. I have major spinal cord issues and trouble lifting laundry. When I come back to pick up my laundry Ralph always puts it back into my car for me. This is just amazing to me. My laundry always looks impeccable when I pick it up. Thank You Crane River

Convenient and affordable! Everything was clean and there were several different load size options…read moreavailable.

When I count my Blessings...I count this business twice of this "pick up/drop off " service. A…read morerecent back injury and residing on the second floor with no elevator made schlepping to the laundry mat impossible. Lisa and the folks there returned my laundry clean and folded perfectly. A great convenience, I'll continue with the "as needed" schedule. A Million Thanks !

I'm not a laundry mat person but this is one of the safest/cleanest/accommodating laundry mats out…read morethere. The only downside is that is on the pricier side. The workers here are very friendly and helpful.

Great hours, great location, a little cluttered, but still a great place to get laundry done. No…read morebathroom.

Great Service. Started in 2020 with them and they do a amazing job. Pickup and drop off no problemsread more

This is a wonderful laundry service. We are older and the thought of going down 3 flights of…read morestairs to do our laundry was daunting and probably dangerous. Finding R& B has been an easy, efficient answer. Bruce picks up our laundry weekly... we put it outside our apartment door in the early morning and it comes back clean and professionally folded in the same afternoon... right outside our door! Thank you Rosa and Bruce.

After paying $9 to use their largest machine, my load did not spin dry and was sopping wet. The…read moreowner did not offer to refund my money or reimburse my drying costs. Instead, he suggested that I let the load "air dry" outside.

From the owner: Rockport's community laundromat! Get it all done at once! Featuring all new Speed Queen Quantum…read moreTouch Washers and Dryers. Machines accept both coins and credit cards. We also offer fluff & fold services for residential and commercial clients. Safe, clean, friendly, local owned small business.