I used a standard wash ,dry and fold service. Pickup and delivery. Good price and in a timely…read morematter!

Our post of July 28, 2025 was in error. Hotel told us this place did our laundry. Never found…read moreout who charged an outrageous rate. Darby has been in Salem for decades and has outstanding reputation in the community.

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

They never got back to me. I was desperate one week, new to Everett and after moving in, had tons…read moreof laundry. I had been in the hospital for a few weeks and unable to drive. I asked if they had pick up and delivery service. Nothing. They ignored me. No excuse for rudeness. None.

Really disappointed. Dropped off laundry broken up into 2 categories: dryer and no dryer. The…read moreassumption, which was dumb on my part, was that the clothes that didn't go in the dryer would be hung (or at least dry...) but they weren't. Came to pick up today and they were piled on top of each other, wrinkled and still wet. Now I have to do more work in addition to what I would have done anyway. Not to mention, spend more time rehanging everything at home so it can dry properly. Wish I did not pay for this service. It was not communicated that they don't hang clothes. I guess it's my stupidity for assuming they'd be dry when I picked them up 2 days later. The ladies are very nice and working hard so I don't mean to disparage them, but I'm frustrated that I just paid for my clothes to be worse off than they would be if I did them myself and want to give anyone else thinking about trying this service a heads up.

On feb 22nd I put $7.00 in coin changing machine as I was putting in my quarters in machine #9 I…read morewas short one quarter. I went to go and get another dollar in quarters and when I came back it asked to put the $7.00 again and took my $7.00. I called that morning telling them what happened. No response. I went again on March 2nd to do laundry and remembered I never heard back so I called again left vmail no response then called again today when I was at a different laundry mat and guess what no response back. There is NEVER any attendant there on the weekends. You just list a hood customer. Very unprofessional to not call a customer back for weeks. Update: the owner contacted me stated that he called me back a few times but I didn't receive any missed calls. He stated he would venmo me back the money which I did receive. Thank you to the owner for getting back to me and reimbursing me. ​

My go-to anytime my in-unit washer is on the fritz. You're able to use card, the washer is quick,…read morethe dryer is hot - what more can you ask for?

Great Service. Started in 2020 with them and they do a amazing job. Pickup and drop off no problemsread more

This is a wonderful laundry service. We are older and the thought of going down 3 flights of…read morestairs to do our laundry was daunting and probably dangerous. Finding R& B has been an easy, efficient answer. Bruce picks up our laundry weekly... we put it outside our apartment door in the early morning and it comes back clean and professionally folded in the same afternoon... right outside our door! Thank you Rosa and Bruce.

I have been using Tremont Cleaners for the past couple of years. They are truly top of the line dry…read morecleaners! Very friendly and professional. My clothes are always done perfectly and look great. For this day and age, their prices are reasonable especially if you subscribe to the notion "you get what you pay for" as I do.

I brought in a bridesmaid dress to be altered and they did a great job!! Definitely recommend. The…read moredress fit perfectly and was done quickly. I will definitely return for future alterations!

Wonderful service and attentive staff! They are very professional and responsive to the needs of…read morecustomers.

The cleaning business is family owned and have always been professional and they do a great job…read morecleaning my clothing. The owner also does alterations.

If you want good service and you want the company to stand by their work, then you've come to the…read morewrong place. If you want to get your clothes ruined and be told it's not their responsibility, then by all means go here. I came in w/3 sweaters, and one of them came back w/the armpit area all white and the area was pilled- looked like someone rubbed a chemical/ powder of some sort on it. Hence, the shirt was ruined. They claimed it was b/c of the deodorant & the material. I love that excuse, especially when that stain was on one armpit area and not on the other on the same sweater. They refused to refund the cost for the "cleaning" as well as paying for the shirt (which was new). I called the owner several times and received no response. When entering Billy Rays, ask yourself if you really care about your clothes, b/c if you do, then do not give this place your business.

This laundromat is indeed a clean, bright and helpful business. I rarely use laundromats, but my…read moredryer stopped working, so needed to dry a few loads.

This is an Amazing Laundromat. It's always clean,…read moreconvenient, has a beautiful view of Danvers River for you to sit out outside while waiting for your clothes to dry. Ralph, the owner is extremely polite with outstanding customer service skills . As soon as I park my car he comes right out to help me with my laundry. I have major spinal cord issues and trouble lifting laundry. When I come back to pick up my laundry Ralph always puts it back into my car for me. This is just amazing to me. My laundry always looks impeccable when I pick it up. Thank You Crane River