I have never considered leaving a review for a dry cleaner but I was blown away with service at Evergreen. The staff was incredibly kind and accommodating (shoutout to Jesse, Tyler, and Rita) and was able to get my suit ready for a wedding day of. Costs are all reasonable and you get the value you pay for!! Here I am for the first time in my life loyal to a dry cleaner--I'm not bringing anyone else my business. read more

The new owners are friendly and professional. The quality of their work was outstanding and items were ready at the time promised. I also had some tailoring done and was quite pleased with the work. I would highly recommend them Sharon read more

Honestly she is the best!!!! Always so helpful and does the best alterations! Quick and so friendly!

I brought a dress for my sister's wedding and another more casual sundress to be tailored. The one for my sister's wedding required a hem and a lifting of straps for a low back dress because I am short and there was extra length. The other dress required pinching around the chest area where it was too large. I dropped them off a bit more than two weeks out, I went to pick them up at 10am on the morning I was told they would be ready and they had not been started. I was told she would finish by EOD, even if she had to stay after hours and she would call when ready. While I appreciate the commitment, it wasn't going above and beyond, it was barely delivering on the initial promise. I spent the day waiting by my phone, called at 5pm finally and she told me it would be soon, she called back at 5:30pm and I dropped what I was doing to go there. When I tried on the dress for the wedding it felt uneven at the top and did not fit the way it did when pinned. The top felt uneven and I believe she pulled the straps up from the front, not back, resulting in the chest area being higher up which made it have a ton of space and look odd (picture where your chest as a women would be sitting just above that...). When I called she wasn't apologetic, she never once offered any sort of discount and left me scrambling. I didn't end up having enough time to get it fixed so it was really disappointing to not have the dress for my sister's wedding fit well when photos will live on forever. read more

Terrible business , nothing like the former owner. Went to P/I my coat and stayed they would be back at 5pm. Waited, but did not return read more

good customer service , quick turnaround for tailoring and cleaning. good price For both the services.

We were some of J's first customers when they opened on Lake St. They have always been top notch and the best cleaners and tailors in town.

I brought in some shirts to have underneath the armpit taken in just a tad that's all I wanted and the woman went all the way down the shirt which had me lose some of the shirt I asked her to remove a shawl off of the sundress I had to bring it back 3 times on the 3rd time there was a scene on the outside instead of the inside she told me I never told her about only taken in just a bit on the shirts and that she never touched this part of the dress which was not true She really didn't do a very good job at all at all on the tailoring I would not recommend them read more

We have been going to J's cleaners for many years. The work is always top notch. Janet and her husband are both professional and very pleasant. I highly recommend J's!!! read more

I've been going to J's for a few years now and I've always been pleased with the quality of their work. I totally agree with Michelle K - Janet is one of the nicest people I've ever done business with, just totally down to earth and friendly. The prices are very reasonable, and frankly for the quality of the finished product it seems like a bargain. I've had some pretty bad stains which I thought made my clothes unsalvageable, but J's has managed to get them out, to my surprise! Also, if they think that cleaning/tailoring something isn't cost-effective or a waste of money, they'll be honest with you and tell you upfront, which I really appreciate. Definitely check this place out if you live in the area! read more

A few years ago i had to drop my suit off at 8 am to be picked up by 5pm. I dropped it off at 8:03 and the man would not take it! Over eighteen years of service down the drain! Yes my family went there for eighteen years and that is how they treated me. read more

I bought a couple pairs of expensive jeans several months ago. I had been meaning to get them hemmed but was hesitant to take them just anywhere, so they sat in my closet for quite a while. After reading Michelle's positive comments about their tailoring services, I decided to give J's a try. I just picked up my jeans today and they came out perfectly. Janet accommodated all of my requests, was friendly, finished the work promptly and to my satisfaction. I'm glad to know that I have a tailor I can trust to take other items to. read more

i've been to a lot of dry cleaners, including great ones in a couple of cities and j's is definitely the best by far. the quality is excellent, for cleaning and especially tailoring! i've gotten a lot of different items cleaned and they always come out looking like new. to top it off, the owners are so nice, especially janet. if you live in the peabody/lynnfield area you have to go to j's! read more

Customer service here sucks. The actual cleaning service is whatever, but this review is about the guy who owns the place and how horrible he is to his customers. This dude has no friggin clue. Every time my boyfriend walks in to pick up his suits, the dude tries to sell him something to "improve his appearance." Notable examples: a face cream that would clear up his (nonexistent) acne, and this time, a shampoo to prevent hair loss. Basically, it goes, "oh, here are your suits, and here is everything wrong about your appearance (fabricated, of course), and aren't you lucky, I have just the product for you because your face/body/hair looks horrible." His cleaning service is whatever, but this guy is so rude, and this happens so frequently, that it's just not worth coming here. From the other reviews on here, especially the one by Nikki S., it's pretty obvious that this guy just sucks. Save yourself the embarrassment and save your clothing the manhandling. Never. Again. read more