Clean and well run - always happy to go here. Never have to wait for a machine or dryerread more

They are very clean here. The washer and dryer's all work great. They also have staff at this…read moreplace, that makes me feel more comfortable and they provide help if you need change or a machine is not working properly.

Great place to do your laundry plenty of machines. now open 24 hrs so you can't say you don't have…read moretime to make it to do your laundry

The best laundromat EVER! AMAZING customer service, it's…read morealways so clean inside, & great prices! I also LOVE the pick up & delivey service when I'm too busy to do my own laundry! A++++++++++++++

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Ruined very expensive clothing. I called to ask what can be done and the woman had no idea what I…read morewas talking about or how to respond. Very upset. Update: after trying on everything I brought there exactly 2/3 is now trash. Barely worn high end pieces.

Regular dry cleaning and simple alteration this place is fine. Do NOT use for wedding dress…read morealterations, required too much craftmanship and they lack that skill - of course they don't tell you this until you see the end result on the one dress you will wear on the most important day of your life. They only do wedding dress preservation, they should really clarify this on both the website and during communications.

Amazing laundromat! Great,friendly service, efficient machines, high efficiency machines, and new…read moreenergy efficient dryers as well! I recommend 10/10. Coin operated machines but there's a coin machine to swap out bills for quarters. Laundry detergent available for purchase for very cheap, (hypoallergenic options are available as well!!). Local small business worth supporting for good quality service!

We live in Saugus and have never had a need for laundromat, but I recently had surgery on my foot…read moreand am unable to do laundry safely. We called and the owner was very responsive and kind said he could even come out to the car and pick it up for me. He also asked if we had any allergies or special needs. My husband dropped 10 days of laundry off they were reasonably priced. It all came back beautifully folded and clean and sorted within 24 hours. I may never do laundry at home again. Highly recommend

Service was friendly. I appreciated that they laid my sweater over the bottom of the hanger instead…read moreof hanging it. It was $8 for my cardigan and $10 for my blazer. Well worth it bc I don't trust myself to launder these items at home. I will probably come here seasonally. I dropped my items off for dry cleaning on Monday and it was available for pick-up Thursday evening. I think it might've been possible to pick-up sooner but I assured the guy I was in no rush. I would recommend this place for the more expensive, dry clean only items in your wardrobe.

I had 2 pairs of pants hemmed which I had pinned myself and it cost me $40. This is absurd. I will…read morenever bring them my business again. Highway Robber. They dont deserve even 1 star

These people were horrible. I dropped off 100 pieces of clothing a month ago. I was VERY clear…read moreand very specific with the girl that was checking in my clothes. I told her specifically that because I had so many things that I wanted them to be color-coded so that I can pick up bundled by color. I made it my business to sort out stacks by way of BROWN's, whites, blacks, pinks, etc. I gave them 30 days to dry clean. I gave them what I thought was enough time (for the amount of stuff that had) to be dry cleaned. What do you think happened when I showed up today...a month later? Not only were my clothes all mixed together but I was also informed by someone at the register (someone different) that I was supposed to pay in full the day I drop my clothes off and that she was yelled at by her boss for not collecting all my money from me up front. Why on earth would I pay upfront to have my clothes dry cleaned if I don't know the services that I'm going to receive? These people are absolutely horrible--do not go there!!! I have a lot of very expensive clothes and I trusted them to take care of me and they didn't listen to one word that I had to say--- they suck!!! They are a family run business and could give two shits about what you think about--Buyer beware!!!

I have used the Sarni delivery service 3 times. Each time the delivery was at least 1 day late,…read morewhich was very frustrating. The third time I used Sarni, they lost two pairs of my work pants. They did not offer to reimburse me for the pants but rather said it was not their fault. Customer service was extremely unhelpful and borderline rude. Avoid Sarni and use a different dry cleaner if at all possible.

I was in the market for a new dry cleaner after the pandemic closed the wonderful spot I'd been…read morepatronizing for years. I was very impressed with Fresh Clean. They took good care of my clothes, and they did a nice job with alterations (hemming up pants) too. I absolutely recommend them!

I had paint on my good coat. They got it all out! Friendly staff, good cleaners. I am new to this…read morearea and Fresh Clean will definitely be my go to dry cleaners.