I'm giving them a three star cause as much as u love coming here just picked up two everyday…read moredresses and got charged $19 for each one. That's just ridiculous at this point. I'm one of their best customers too so now I'm on the hunt for a new place

Outstanding service . I have been to many cleaners and was disgusted with the outcome. My clothes…read morealways smelled like chemicals from mild to heavy, and clothing was pressed flat and I had to steam them when I got them back, forget all the nightmares with my sweaters. I was goi g to give up and try to dry clean in my dryer. So one day getting my Dunkin coffee I noticed Twoomey'z and took a chance. I brought in 2 cashmere sweaters, they were ready before promised. They even texted to let me know my order was ready. You can't imagine my total Shock when I got home, they did an outstanding job, not easy on cashmere and no odor. Their tailoring is also outstanding and they care for your clothes like they were their own. 5 stars all around and they are the nicest people. Please try them

I wouldn't normally leave a review, but this is my favorite place to do laundry for well over a…read moredecade now. The owner, Marc is a very pleasant person, he works hard to keep the place clean and the machines well maintained, he opens at 5 AM and they're open seven days a week. Plus, there is always someone there to help with any given situation. Some people don't know the first thing about how to do laundry, so don't believe every bad review that disgruntled mean people might leave. The large (triple) front loaders wring the clothes out to the point they're almost dry, that alone saves me a lot of money, I don't have to do multiple loads and spend hours in the dryers. I've never had a problem with the machines, or the service. The woman who works days is quiet, diligent and hard working, if you have a question, just ask. If you don't want to feel like you're being treated rudely, stop being rude. People who work in service positions aren't your personal servants, they do their best to give good customer service and they don't appreciate being abused or looked down on. As far as people coming at night, they have a cut off time for the last washer loads, so don't leave your laundry unattended at closing time. How would they know when and if you're coming back? They shouldn't have to stay late just for you, especially when you don't take their time seriously when you casually come back to fluff and fold whenever you feel like it. Bottom line, I highly recommend Crystal Laundromat, and their staff. Customers need to learn how to be nice.

This laundromat is in a good place that's easy to access plenty of washers and dryers and tables…read morefor folding your clothes but it was dirty the floor was filthy and the dryer had lint inside the draws the place is looking ratty and it never looked like that before they sold it

Great place to do your laundry plenty of machines. now open 24 hrs so you can't say you don't have…read moretime to make it to do your laundry

The best laundromat EVER! AMAZING customer service, it's…read morealways so clean inside, & great prices! I also LOVE the pick up & delivey service when I'm too busy to do my own laundry! A++++++++++++++

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Ruined very expensive clothing. I called to ask what can be done and the woman had no idea what I…read morewas talking about or how to respond. Very upset. Update: after trying on everything I brought there exactly 2/3 is now trash. Barely worn high end pieces.

Regular dry cleaning and simple alteration this place is fine. Do NOT use for wedding dress…read morealterations, required too much craftmanship and they lack that skill - of course they don't tell you this until you see the end result on the one dress you will wear on the most important day of your life. They only do wedding dress preservation, they should really clarify this on both the website and during communications.

Amazing laundromat! Great,friendly service, efficient machines, high efficiency machines, and new…read moreenergy efficient dryers as well! I recommend 10/10. Coin operated machines but there's a coin machine to swap out bills for quarters. Laundry detergent available for purchase for very cheap, (hypoallergenic options are available as well!!). Local small business worth supporting for good quality service!

We live in Saugus and have never had a need for laundromat, but I recently had surgery on my foot…read moreand am unable to do laundry safely. We called and the owner was very responsive and kind said he could even come out to the car and pick it up for me. He also asked if we had any allergies or special needs. My husband dropped 10 days of laundry off they were reasonably priced. It all came back beautifully folded and clean and sorted within 24 hours. I may never do laundry at home again. Highly recommend

Service was friendly. I appreciated that they laid my sweater over the bottom of the hanger instead…read moreof hanging it. It was $8 for my cardigan and $10 for my blazer. Well worth it bc I don't trust myself to launder these items at home. I will probably come here seasonally. I dropped my items off for dry cleaning on Monday and it was available for pick-up Thursday evening. I think it might've been possible to pick-up sooner but I assured the guy I was in no rush. I would recommend this place for the more expensive, dry clean only items in your wardrobe.

I had 2 pairs of pants hemmed which I had pinned myself and it cost me $40. This is absurd. I will…read morenever bring them my business again. Highway Robber. They dont deserve even 1 star

These people were horrible. I dropped off 100 pieces of clothing a month ago. I was VERY clear…read moreand very specific with the girl that was checking in my clothes. I told her specifically that because I had so many things that I wanted them to be color-coded so that I can pick up bundled by color. I made it my business to sort out stacks by way of BROWN's, whites, blacks, pinks, etc. I gave them 30 days to dry clean. I gave them what I thought was enough time (for the amount of stuff that had) to be dry cleaned. What do you think happened when I showed up today...a month later? Not only were my clothes all mixed together but I was also informed by someone at the register (someone different) that I was supposed to pay in full the day I drop my clothes off and that she was yelled at by her boss for not collecting all my money from me up front. Why on earth would I pay upfront to have my clothes dry cleaned if I don't know the services that I'm going to receive? These people are absolutely horrible--do not go there!!! I have a lot of very expensive clothes and I trusted them to take care of me and they didn't listen to one word that I had to say--- they suck!!! They are a family run business and could give two shits about what you think about--Buyer beware!!!

I have used the Sarni delivery service 3 times. Each time the delivery was at least 1 day late,…read morewhich was very frustrating. The third time I used Sarni, they lost two pairs of my work pants. They did not offer to reimburse me for the pants but rather said it was not their fault. Customer service was extremely unhelpful and borderline rude. Avoid Sarni and use a different dry cleaner if at all possible.

I was in the market for a new dry cleaner after the pandemic closed the wonderful spot I'd been…read morepatronizing for years. I was very impressed with Fresh Clean. They took good care of my clothes, and they did a nice job with alterations (hemming up pants) too. I absolutely recommend them!

I had paint on my good coat. They got it all out! Friendly staff, good cleaners. I am new to this…read morearea and Fresh Clean will definitely be my go to dry cleaners.

Fast service, great job for wash and fold. Friendly staff. Reasonably priced. Recommend.read more

Cute little laundromat, it's clean and the staff is very friendly. I got there early so there were…read morelots of machines open. It's not very big so I imagine it gets busy. They do offer full service or self service which is really nice if you don't have time to do it. There is parking right up front. It is pricy, over $7 for a load to wash.