This may limited to this location, but I recall when Sarku always had the longest lines because they were delicious. Today I got the chicken teriyaki- and boy have the standards fallen. Everything tasted bland. No seasoning on anything and I couldn't even taste any teriyaki. The veg are all soggy and bland, again not a lick of seasoning. I'd say skip this location unless it's the only thing open at the time read more

For refrence this will be my second visit to a sarku Japan (please refer to older reviews ) - however this time was UNER EATS - UBER EATS exclaimer : I will not be judging this food based on how long it took to get it , sides that may or may not be avaliable , and or the temperature of the food . Not to say that anyone of those things are a problem. Just to be clear . I understand that every driver experience is different so this review can't possibly say for example : "the food was piping hot and every time I eat it , and it always is" considering the following . With that in mind we got the delivery sent to the intercontinental San Fran, and not only was it EXACTLY AS AWESOME AS THE LAST TIME I ate it , it's my new BAR for sushi in general . I will have to say , I do not EAT SEA FOOD OF ANY KIND , however this place accommodated with the chicken teriyaki rolls . I finally got to experience the seaweed the rice and the alvacado and I can now say comfortably that I LOVE SUSHI ! ( please don't judge ) This has opened the door for me to try oyster sauce and literally not even think twice and now they have set the bar to a level I don't know if anyone else can beat ! . To round out my review I will say the perfect kind of ambiance is looking over the city and hanging in the hotel while wolfing whole rolls in your face hole without anyone watching . read more

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Unfortunately, this was one of the worst chicken teriyaki dishes I've ever had. The chicken was tough, overly salty, and lacked flavor. On top of that, my order arrived cold, which might be due to it being a to-go order--but even then, the taste was just as disappointing as the presentation. I wouldn't recommend it and definitely won't be ordering again. read more

Sarku Japan - CHICKEN TERIYAKI - Japanese Near Me - San Francisco, California

I always enjoyed going to Sarku Japan in San Francisco. My favorite mall food for years. It's simple and it's delicious noodles , chicken, and shrimp. Hanging in Downtown San Francisco area it's a good value and does the job for me when I get hungry. Nothing fancy and that is just the way I like it sometimes. read more

Sarku Japan - Japanese Near Me - San Francisco, California

Never heard of this place! I mean of course I haven't I am never in SF but now working out here from time to time I'm getting to taste all of SF foodie places! This is located at the mall in SF super big and the food court in at the bottom floor. My coworker was talking about this place saying she loves this place it's always her go to! So my coworkers and I decided to walk over and give this place a shot. I ordered a shrimp and chicken plate which came with veggies and white rice all for the price of $10.99. Which is a good deal especially out here in SF since very thing is overpriced out here. I got myself my drink, the Fuze iced raspberry tea...yummmm! It total it came out to be $15. I love how they cook your food right in front of you and you are able to see how they cook your food. One of my coworkers got the same thing I did but instead of rice she got garlic noodles for 75c more. I tried it for myself and man that was sooo good definitely have to have that next time. My food was soooo delicious I couldn't finish it all because it's sooo filling and saved the rest of my food for later. But it was so juicy, mixing with chicken rice veggies and shrimp together was so flavorful and with sriracha just tired it all perfectly together!!! So glad my coworker showed me this place because it so good and hit the spot!! Definitely will always keep this plain mind whenever I'm in SF again!! read more

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I used to come here all the time. I tried their chicken bento again and this time it was a let down. The chicken didnt taste that good. The potstickers and California roll were good. The roll with avocado, tempura shrimp and cream cheese was ok. It was about $23 total. Food quality might have been lacking since it was near closing time read more

Sarku Japan - Sushi roll with avocado, tempura shrimp, cream cheese - Japanese Near Me - San Francisco, California

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I gotta be honest, I wasn't expecting much from their sushi but it was actually pretty decent for the price. Don't think it's going to be like sushi bar sushi, but for simple little cheap rolls, they do the trick! read more

Super affordable meal at the food court. There is a glass screen where you can see the chefs make your food on the grill in front of you. There was a crowd waiting to get their food, but it was going fast. I ordered, got my utensils and my food in about 5 minutes; talk about efficiency. There is a shared eating space where you need to show proof of vaccination and is clean for the most part. I ordered the chicken and shrimp combo over rice which was a little more than $11 after tax. It came with a base of rice and a side of veggies which consisted of broccoli and sliced carrots. Simple and tasted as I expected. I thought there would be more shrimp, but there were only 4 or 5 shrimp pieces; it was mostly just chicken. read more

Sarku Japan - Chicken and shrimp over rice - Japanese Near Me - San Francisco, California

I ordeered double chicken twice now and it came like this last time. It seemss like they always imp at this location. The workers are rude and they it seems like they don't want to feed u. Idk how this is double chicken. I pad 14$ for what. read more

Sarku Japan - Japanese Near Me - San Francisco, California

To my understanding Sarku is actually a chain like Panda Express.. except for American-Japanese food that doesn't taste good. Today we have some edible chicken, decently rolled california rolls, and very fried gyoza... unfortunately, any salvation from this meal is instantly undermined by the frozen, unsalted, boiled veggies. read more

Sarku Japan - Chicken Teriyaki, California Roll, Gyoza, and Unrecoverable Veggies. 2/5. - Japanese Near Me - San Francisco, California

Had the Bento box for about $13. Pretty mid food, vegetables were not fresh and California roll is bland. Rice and chicken were fine If you want Asian food, would just recommend going to the Panda express next door read more

Sarku Japan - Bento box - Japanese Near Me - San Francisco, California

Sarku is at Westfield downtown. They have bento boxes for $13. Comes with California roll gyoza veggies rice meat or shrimp. Got three piece shrimp tempura. Went with my mom. Pretty good not too expensive. read more

Sarku Japan - Japanese Near Me - San Francisco, California

The food was very good for fast food. As you are ordering, there's a guy making you plate. The food tastes good and is well seasoned. They will give you extra sauce if you ask. The service was good but very fast. There is no ambiance. The sarku Japan is in the food court. read more

Sarku Japan - Reciept - Japanese Near Me - San Francisco, California

Service from the cashier was good. The cooks take forever and served others before me. I stood there waiting a good 15 minutes to receive a meal I had to eat quickly as they took way too long. If you have 30 minutes for lunch this is not your spot. I won't be back, cooks are the cocky kind that smile as they know they are frustrating you. read more

I was sitting looking for food for two hours on my phone at work. I seen somebody's post on. This was the perfect box with everything in it so I ordered it and it's good and fulfilling read more

Sarku Japan - Teriyaki chicken bento box - Japanese Near Me - San Francisco, California

I ordered ahead on DoorDash for pickup. When I went to pick up my food, they asked for my name, which I told them. They also asked for proof of my name via DoorDash. Unfortunately, DoorDash didn't show my name on the receipt which made picking up the food a bit frustrating. On the bright side, we were able to clear the confusion and I got my food. The chicken teriyaki had both a nice crisp to it while also being tender. Likewise with the shrimp. The shrimp tempura was both light and crispy at the same time, definitely enjoyed it. The chicken teriyaki rolls were overall decent too (psst.... their sushi rolls are usually 8 pcs, but they gave me 10, yay.) If you're craving quick sushi or grilled Japanese-style food, this is a solid option. read more

Sarku Japan - Chicken & shrimp teriyaki w/ rice, shrimp tempura, chicken teriyaki rolls - Japanese Near Me - San Francisco, California

I grew up eating Sarku as it was the only Asian spot in my local mall, so maybe I'm biased, but I love the teriyaki chicken here! Every time I find myself hungry at Westfield, I take a look at the other options and still end up eating here. I get the teriyaki chicken + noodles if I'm really hungry (make sure you get the extra scoop of sauce on top!), otherwise if I just want a snack I go for the teriyaki chicken roll. Not sure why all the haters are hating, but I've never had a bad meal here! read more

Consistent hot food. Period. Only major issue I have with this place is it takes quite a bit of time for them to cook the orders, BUT I totally understand the reason why. There tends to be a HUGE line during the commute/lunch hours and it seems they move even slower during those times. Staff isn't super friendly but they aren't necessarily rude either. Quick, good quality lunch for anyone. read more

Sarku Japan - Chicken teriyaki - Japanese Near Me - San Francisco, California

It is one of my favorite choices during lunch time. The process of check is simple and quick. And the meal size is enough big for me and tastes good. read more

Sarku Japan - menus and prices on the wall - Japanese Near Me - San Francisco, California

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I ordered this place to go and ate the food at home. For Togo order, the price and amount of food given is fair. I was given generous amount of chicken. It could use a bit more teriyaki sauce but it's still very flavorful. The food is alright for the price and what you pay inside the mall. They use to give out samples for people to try out the chicken teriyaki. This is a quick place for a bite and doesn't take more than 5-10 minutes to order unless you have a super complicated order. read more

Sarku Japan - Chicken teriyaki and rice - Japanese Near Me - San Francisco, California

This review is for what I ordered, not for the entire menu. Sarku is elite at getting reasonably priced chicken teriyaki hibachi style. Don't order the sushi or the bento boxes here, to be frank they shouldn't even have these on the menu. This is the first time I have had Sarku since COVID so I was pretty excited. They got a line going during lunch so I just beat the rush. Hibachi style where they make the meat fresh. I ordered the Chicken Teriyaki with double meat, white rice and steamed vegetables. No Sriracha bottle like they typically do to add some heat to the chicken, but they have Sriracha packets which is the first time I have seen that. Chicken was delicious with huge portions with the double meat and the teriyaki sauce is always second to none with the flavor we all have come to love. I don't quite understand all the hate on Sarku Japan, but some of this seems to be user error. I wouldn't go to In N Out and ask for a salad so don't come to Sarku and ask for sushi. read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - San Francisco, California

Food was great! I loved their teriyaki chicken with noodles, Friendly staff & accommodating! read more

I'm just going to go straight to the point. The food is just not good. I used to go there after school and pick up some teriyaki chicken. After Covid, maybe it's due to inflation. The portions are just minuscule. No seasonings on the vegetables, the potstickers is dried as a cardboard. Very little meat and barely two bites of noodles. The rice on the sushi was dried. It's just a mess. Even Panda Express is better than this dump. read more

I recently order online two of the teriyaki chicken that was on sale for $7.99 on Tuesday special, but I was overcharged. I contacted the office a few times with the promise to get back to me and no one has as of yet. read more

Thought I'd give this place another chance since Doordash was running a special. Ordered the chicken teriyaki again. It was absolutely awful. Chicken was so burnt and tasteless. How are these cooks not trained? It's obvious none of the cooks know how to cook chicken, as they continue to burn the chicken to a crisp. It's so strange that the chicken is always tasteless. Absolute awful food they give you at this place. Will never eat here again. read more

I went here for dinner around 7:10pm. I decided to try something new today by going here instead of the usual place I go to. I tried one of the samples from the lady passing the chicken teriyaki out. Since the sample I tried was good, I thought everything else at this location would be good too. I got the beef bento box, which contains salad with thousand island dressing on the side, bbq beef, rice, 3 gyozas, and 4 pieces of California roll sushi pieces. The beef was good, but not great. I've had better bbq beef from fast food restaurants similar to this, but some of the beef here was a little bland. The sushi was ok. I felt the sushi here tasted better than the packaged ones you can get at grocery stores, but it's not great. The salad just tasted like the typical salad. My favorite part of this meal were the gyozas. I'd only recommend this place if you have a huge craving for Japanese food. If not, then get the gyozas because those are good! read more

Sarku Japan - Beef bento | IG: @nomwithelaine - Japanese Near Me - San Francisco, California

Virtually inedible chicken. It was poorly trimmed, almost more grizzle than edible meat, and dripping with grease. Hand's down the worst I've ever had. So bad I left more than I ate. Regret wasting my money read more

Whenever busy , the quality and quantity of food varies just yesterday I came and it was busy with multiple orders on the line the staff was moving slowly and I get the food industry is stressful at times but I'm a sarku veteran and know what's up when and when not to get it , I usually tend to avoid when busy because you don't get your moneys worth they will skimp you on portions compared to when not busy they will usually give you more than usual (a full plate of rice nice half portion of noodles and a full top plate of chicken ) when you see the no sushi sign it is a lie sometimes to get you to not order that , in the sarku app you can order through there to get it and workaround that I would overall want this location to improve on several things as this is my favorite place to get the classic teriyaki plate read more

Came here for a late lunch during this long weekend. Had planned on getting a simple rice plate but someone wanted sushi instead. So I got 2 different kinds, a chicken and a fish for a balance. Paid and waited and waited. The person who made the sushi just left it for another staff to give to me. The other 2 staff was jut cooking the rice plates. Finally another staff returns and hands another lady her sushi and planned to only hand me one. After looking at my receipt he gives me one and puts the 3rd sushi somewhere else and makes my remaining order. So after another 5 mins my sushi is done and handed to me. Whole time while waiting and eating can hear the Chinese staff talking smack to each other very loudly and with profanity. Not a family friendly location. read more

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Thia place is trash. Precooked grilled chicken added with small shrimp cooked less than two mins in a bunch of oil. Loaded with MSG. If you just like shrimp chicken oil and rice then you'll lovey this place read more

All in all, Sarku Japan is a fairly decent option on the bottom floor of the Westfield shopping center for a nicely grilled Japanese style meal. I got to try their beef bento box which was ok all around. It came with salad, fried gyoza, california roll, and teriyaki beef. The low point of the meal would have to be the fried gyoza as it doesn't taste fresh and therefore doesn't have that nice outer crisp that it looks like it should have. The teriyaki beef though was a highlight in that it comes out piping hot and has a perfect amount of sauce. It's nice to watch them grill the meat in front of you before putting it onto the bento box and immediately handing the meal over to you. read more

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When you walk by this place, there's usually a lady standing out in front handing you pieces of the teriyaki chicken. While I didn't really enjoy that piece that much, I was really craving a good teriyaki chicken with vegetables and decided to go here. While the food wasn't the best, it was decent enough to hit the spot and the portion size is relatively large so it is filling. They serve it with rice, chicken on top, and some veggies. If you request to have a stamp card, I believe after 5 or so orders, you get a free chicken teriyaki plate! There are condiments along the side that you an use after getting your plate. Be careful though, the plate can be kind of hot since they are putting it all in the right after it comes off the grill. read more

Sarku Japan - I forgot to take a photo - Japanese Near Me - San Francisco, California

Take a sample and see for yourself. I tried the chicken teriyaki sample and thought it was pretty decent for mall food but I didn't expect the entree to be filled with sample size chicken bites. I thought the chicken was pretty well seasoned but the serving was a bit disappointing. They pretty much served me little bits and chunks of teriyaki chicken. It came with a not very fresh looking salad and 4 tiny pieces of California rolls. The chicken teriyaki bento box and Caterpillar roll came out to around $20. Price was high for the quality of the food but it is expected especially in downtown San Francisco. They also took their sweet time with the roll. By the time I was done with my bento box that's when the roll was delivered. For some reason the options are very good at this side of the food court. On the other side there are plenty of better options that offers a wide variety of cuisine. read more

We went to the Teterboro, NJ one yesterday for the first time. Food was good but not enough chicken and vegetables...too much rice...for the price. Panda Express is better; we have gone there many times. read more

Food is good but the wait is ridiculous and they make black people pay for extra meat but let white people hang out at the end and ask for extra meat. Happened just now at 1:30pm, they let a white man ask for extra chicken and didn't send him to the register. I asked for extra chicken and first they ignored me, then after 3 times they sent me to the register. I paid because i really wanted extra chicken but how unfair is it that because im black, i have to pay extra?? read more

Things that might attract you to Sarku: noodles, the smell, chicken, beef, teriyaki sauce, sushi, free samples at the storefront. Best thing to get: Noodles with teriyaki chicken Pros: Can ask for more/less veggies, extra sauce Cons: Undercooked noodles may give you a tummy ache. Not enough sauce = less flavor/bland. Very low quality/fatty meat. Too many veggies, not enough chicken. Sarku has the potential to be great because it's teriyaki sauce is bomb, but they fail to deliver with undercooked noodles and incorrect proportions of chicken/veggies/sauce :(( Order with very low expectations so you leave somewhat happy. read more

Sarku Japan - Noodles with teriyaki chicken - Japanese Near Me - San Francisco, California

I had high hopes for this place from the reviews and pics. Service: 2/5 Food: 2.5/5 The cashier doubles as the chef when I ordered, so perhaps he wasn't in the best mood. I ordered the chicken with shrimp on noodles. Both the chicken and shrimp were cooked too long. Noodle was way too greasy and undercooked just a bit. I would recommend skipping this place and just eat at Panda next door read more

I absolutely love this place. But a warning to my fellow mall rats, do NOT come here looking for gourmet Japanese food, for gourmet anything, actually. This place excels in taking something very simple, distilling it to its core parts, and then making it perfect. It's mall food as mall should be. The chicken teriyaki over white rice and vegetables with extra sauce warms my heart in a way no other place can. For around $10, you can get hibachi style (but better) teriyaki chicken, cooked on the hot stove right before your eyes. The char is still sizzling by the time it hits your mouth, if you eat fast. The teriyaki sauce is every bit what you want it to be, cooling down the chicken, soaking up in the rice, and adding sweet and soy flavor to the hot-off-the stove chicken. The rice is cooked kind of hard, never soggy, and perfectly complements the sauce. The veggies are just lightly seasoned. I imagine this is what cafeteria food in Japan must taste like. Simple, fresh, consistent, balanced. read more

Japanese fast food is such a contradiction in terms, an oxymoron if you will. Like deafening silence. Like slightly pregnant. Like thoughtful Republican. For a culture so accustomed to meticulous presentation and maximum efficiency, Japanese cuisine is never able to reconcile the two concepts to make it a worthwhile choice in a mall food court, at least to me who would rather have a vegetarian burrito bowl next door at Chipotle anyway. Maybe that's why there's always one or even two red-hatted employees trying to push free samples of their chicken teriyaki. Enough already, Let my people go. I give. I'll try it. So I waited in line and ordered the $5.99 Chicken Teriyaki plate and added $1.49 worth of Extra Meat, all of it over a pile of Brown Rice for another fifty cents (see photo). Add my Diet Coke, and I was looking north of ten bucks. It was hard to tell how much extra meat I got since the regular order looked fairly identical. By the time I took my hefty carton of chicken to the table, it frankly looked unappetizing with the sweet sauce liberally squirted in a Jackson Pollack-style pattern. I didn't hate it, but there was nothing remotely unique about the execution here. That brings me back to my original point - either spend more on a quality kaiseki meal or just fuggedaboutit. FOOD - 2 stars...mound of generic chicken strips with a dispensable sweet sauce AMBIANCE - 2 stars...it's the ghetto side of Westfield Mall SERVICE - 2 stars...no eye contact whatsoever TOTAL - 2 stars...for those who care how much chicken teriyaki they get, not how good it is read more

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This place is horrible.... the people are rude they threat you like your asking for free food.. And the food isn't that great either never buying from. This place again read more