Quality and customer service!! I am not from Ohio but this…read moreplace helped me big time since I didn't have time to get my nails done back home. From making an impromptu appt with the owner Tracy and from Linh my manicurist. They were so helpful from the colors that I want to suggesting what will be best shape for my nail. I know it's a pain in the butt to have different colors but they accomodated me with no issues:) . HIGHLY RECOMMENDED!!! New ownership and she knows what she is doing !! Will be back again if ever Im in Dayton!!

This was not only a bad nail job, but the worst customer service I have ever experienced. I went…read moreback and tried to have them fix it, and she argued that my nail was crooked even though there was a huge gap between my nail and the fake nail tip. I was getting stuff packed in the cracks constantly. I finally kindly just asked to have them taken off and to have a refund. I understand sometimes things don't go well but when it doesn't, you do the right thing. They did take off my nails but was sooo incredibly rude to me and didn't have the decency to refund my tip. I would highly discourage anyone from wasting their time like I had to! My nails were ruined!!

I had my nails done four days before and it's all chipped I went in and tell them to fix it they…read moredidn't even fix it don't waste your money

I have been coming to this salon for a few months now. I first started out with gel nails. My…read morenatural nail grew to my desirable length. I now have the gel nails removed. After a few times of getting service. I wasn't pleased with my nails or my daughters nails. After I made the nail tech aware of my concerns. I was told nothing can be done about it. I haven't returned since then.

Fantastic mani pedi. Best massage and treatment during pedicure, especially. Impeccable. Will come…read moreback for the same treatment.

Clean and quality of service is exceptional! They finally did the right thing and removed the bad…read moreworkers and training new workers on the right way of service.

Chloe is the best nail tech ever! I love the nail salon. My nails never look so good.read more

I came in desperately needing a hard gel fill. Before coming to Ohio I had gotten my nails done a…read morefew days before but a few days later two of them broke. There was no wait and Han sat me down to do my nails. She asked me if I was interested in doing dip because she said it would protect my nail beds longer but ultimately went with a hard gel fill. She was thorough and nice and the entire appointment was over very quickly. They can also do nail designs and promoted that as well but I went with a simple color change. Overall happy with the speed and service!

Be Polished is just that! The experience left you feeling polished and beautiful. I've had my gel…read moremanicures & pedicures and gel x services from Be Polished for awhile now. Her attention to detail is impeccable and I never feel rushed. She makes sure you are satisfied before you leave. The salon is clean and sanitary and modern. The location and parking is convenient. You won't be disappointed and you will keep coming back!

Did the Lux headspa for 2 and thought it was great for the price. We were in a private room…read moretogether. Room did seem like a second though add on to the business with just curtains closing it off. Restroom right across the hall to change before and after. Noise from the salon was not an issue once the treatment started. Calming music and sound of water drowned most of the noise. Hair treatment was relaxing and just ehat I thought it would be. Only thing I would recommend is that before the treatment, they walk you through the products being used.

Erin today did my camouflage nails today and i love them I highly recommend him he loves doing…read moredesigns

I called to book an appointment and got EXTREMELY lucky with a next day opening for a massage with…read moreEmma. When I arrived they had a comfortable waiting area and offered drinks and snacks. They also have a salon and products and other spa amenities but I didn't partake today. This establishment is extremely clean and prestigious which DOESN'T match the prices.. which are very fair and reasonable!!! She was friendly and made me feel warm and welcome as she explained the process and asked what areas, if any, she should focus on. She took the time to get to know exactly what I needed from her to make the best out of my appointment. Her style and technique was perfect! You can tell she's a professional and I left feeling like a million bucks! Since this was my first time at Mitchell's they also gave me a discount without me even asking! (I didn't even know about it...) so props to them for doing that! I will absolutely be back!!!

I've gone to Michell's for a long time, but not that often . It always feels so pampering to get a…read moremanicure and pedicure. Plus, it makes me feel a little more polished - pun intended

This salon was open on a Sunday. That was the biggest draw it had for me. I called ahead to see…read morewhat their price was and they said $30 even. I thought to myself, "Eh, I'll splurge the extra $2 for a full set of acrylic nails with white tips and get decent service on a Sunday." When I got there, it was very busy, but the manicurists took the time to say hello and say they will get to me soon. I waited, and waited. I was thinking to myself, "This better be worth it to take a chunk of time out of my busy schedule to get my nails done." I let the long wait slide because it was pre-Valentine's Day weekend. Understandably, many women wanted to look good for their special moment with a significant other or in general. I was finally told to sit at Frank's table. He seemed very efficient and quick. I was actually looking forward to having my full set of acrylic nails done by him. Soon, I realized I was in for a let down. He put in my tips a bit too close to my natural nail line. I wanted the white tips to last a bit longer while the nails grew out. That was let down #1. The second one came soon: he nicked my cuticle with his tool and that made me uncomfortable with how carelessly he swept the tool over my nails. Sure enough the chemical solutions they put on to prevent fungus and such stung pretty badly. It soon went away to my relief. The biggest let down was when I was about done....the price. They added a bunch of strange prices on top of the $30 standard price. I was so disappointed and disillusioned at that point, I just wanted to get out quickly. I paid $37.50 in total for a measly set of acrylic nails done by a guy who wanted to hurry and get through his day. Needless to say, I'm never coming back to this salon again. I'm already on the hunt on Yelp for another one. One that I would prefer to not make me wait a long time, nick my cuticles with a scary looking tool and rip me off all at the same time. Advice: visit this salon at your own risk!

I have had good experiences with this place. Usually don't have to wait long to get right in. They…read morehave updated with new chairs so not a problem like other reviews said. I have had 2 different women do my pedicures and manicures. Always do a great job with both. My toenails grow into my big toe. They always spend extra time to dig them out. Always work with me cause I have knee issues to make me comfortable. Even touched up a toenail that I smeared while getting in the chair for the manicure. Actually got on the floor to do this when she didn't have to. Haven't had but one of the men do my nails but he was fine too. He even stayed late with me one night to finish up after they were closed. I would highly recommend this place.

Excellent customer service. On time for appointments. The techs are very thorough and precise.read more

I am really happy with my nails, they lasted over two weeks and my hands are in water all day long…read moreevery day. The shop is clean, modern, and comfortable. Danny does a great job and I highly recommend!

Awesome! My best friend chose this place to have the bridal party get their nails and toes done…read more While it was only 1 nail technician, she is quick and efficient! The salon was clean, bright and nicely furnished. Ms Kim, the technician provided us with Mimosa's and Donuts!